New and used 2025 Honda Pilot SUVs for sale near Cambridge, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

From the first phone call to the in-person meeting with our sales representative Aram, our experience was excellent. Everyone at the dealership as a whole was very friendly and helpful including the manager and financing personnel. The sales representative was always accessible and courteous understanding our needs in a new car purchase. I would highly recommend this dealership.

My only issue has been the HondaLInk. Haven't been able to install and its been almost a month. Very comfortable ride and very powerful. Got a Elite Black Edition

Great service!! Everyone was very helpful. Work on my car was done with very well!

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

“Great service” Great service!! Everyone was very helpful. Work on my car was done with very well!

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

We just purchased a new vehicle from Ocean Honda. Sean McCarey is an incredible, honest, upfront sales person (10/10 stars!) and was great about helping us find and buy something that made us happy despite the current nationwide low inventory. The whole team there was great about financing, helping with insurance, doing the leg work to the registry, and even helped get my wife to her job when we brought the car back to have accessories installed. Granted, she offered to bring him a coffee, but I doubt that was enough to be considered any kind of bribe. 😁

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

Just pick up a 2023 Pilot EX-L from Aaron (2/10/23), my wife and I couldn't be happier. Aaron was very easy to work with, no pressure which made the purchasing process so much easier and actually fun. Go see Aaron for your next new vehicle, you wont be disappointed. He is a stand up guy.

Fast, efficient and friendly transaction. I purchased a new Honda Pilot from Kelly Honda and could not be happier with the courtesy extended by the Sales Consultants Joseph and Christine. I would recommend this dealership to my friends and family. No pressure transaction with thorough explanations for all the paperwork needed to complete the sale.

Thanks a lot boch Honda for the repair on my Honda odyssey. Repair took a couple of hours and things going well so far. Will definitely go back for future service

You are not going to get a better deal! Staff treats you like friends and family. Pedro went above and beyond for us. A pleasant buying process and experience.

I had the greatest experience with Kelly Honda I would recommend them if you are purchasing or leasing. The salesperson Luis Santiago was caring respectful. There was no stress leasing a new car. I got a great deal. The finance department was great too. If you want great service I would recommend Kelly on the Lynnway. There was no pressure no going back and forth. It was a wonderful experience….

We purchased a used Honda Pilot from Boch Honda. The sales staff was friendly and we were not pressured during the process. On the second day after the vehicle was delivered to us we had transmission trouble, the dashboard light was flashing with a check transmission warning light. We called the dealership and spoke with Bill about our issue with the vehicle. Boch Honda came to our house to pick up the vehicle, they replaced the bad transmission and a week later returned the repaired vehicle to our driveway. They gave us a one year warranty on the work, we couldn’t be happier with this dealership.

We had a great experience at Ocean Honda Hanover. Dan Gilbrook made us feel comfortable and he was very informative and answering every question from us. In fact, the Pilot we were interested were not available, Dan was helpful to find the car that we want from the other location and made it shipped to Hanover for us. There was no pressure involved in the process and this was my best car shopping experience ever. I highly recommended Ocean Honda Hanover for car shopping and thank you Dan so much.

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

I bought a used car and from start to finish Danger was very helpful in completing the sale.

Julie F. is amazing. She has been our sales associate for a very long time and we are always well taken cared of. She knows her clients and does the very best for them.

Customer service did a great job everything was performed as a professional team. Thx again

The car buying experience at Kelly Honda was overall a positive experience. The salesperson Amy was very helpful and professional. I would recommend this place if you need an automobile.

From the first contact with Ocean, I knew this was the dealership for me. Bridgette was attentive, yet not pushy when setting up my test drive, Aaron was willing to listen to my concerns and find the best deal for me and Kellayne was able to get me the APR I needed. I would definitely recommend going to see this team!!