New and used 2025 Honda Pilot SUVs for sale near Smithfield, VA

I really was blown away with the Sales person Alexis from the beginning of our encounter (over the phone ) to set up my appointment to meet her at the Honda dealership as well the whole process. I really appreciate Checkered Flag Honda ( Norfolk) for assigning one sales person from start to finish who is genuinely interested with helping me to purchase a vehicle.

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

Casey Honda Newport News gave me the best car buying experience I have ever had. Joe Bolton in Sales and Darrell in Management were wonderful to work with. This business is honest and gave me a great car deal. Thanks guys, it was a pleasure doing business with you.

My only issue has been the HondaLInk. Haven't been able to install and its been almost a month. Very comfortable ride and very powerful. Got a Elite Black Edition

I love how straight forward and simple the process was! Terrance was very helpful and great to work with!

My first new Honda after selling GM BMW Chrysler and Subaru for 34 years. Good quality so far very reliable. Don’t like the auto start feature but this can be turned off. 3 rows without paying for a full size GM or Ford. Workmanship and fit and finish is good

We were in town for the holidays and Casey Honda had a CR-V that we were interested in, so we stopped in to check it out. Our sales lady Alyssa was incredibly friendly and professional. They honored the internet advertised price and didn't try and haggle us for a bunch of unnecessary up sells like we have experienced at other dealerships.

We have driven various Hondas for over 25 years but this is our first Pilot. We are thrilled with the quiet and comfortable ride. We are looking forward to traveling in comfort, safety and style.

The electronics are not easy to acclamate to, and some are downright difficult to figure out. You have to know how to do it, as the system does not lead or assist you. So, you have to look everything up and even then, it's frustrating. I had to Google how to turn off the Lane Departure assist, and after following that step by step, it still didn't turn off. It says it's off, but we still get the alarm, eetc.I also have a 2025 Subaru and I don't have any of these problems. I like driving it, I like the room in the interior, and I like the looks. I have the Trail Sport.

Brian kept me informed about my car by text which I really appreciate. When I met him he was very professional & friendly.

I recently acquired my second Accord. I sold my Accord in July and purchased another vehicle (not a Honda). I wasn't thrilled, and five months later, I found myself looking at Accords. I contacted Casey because, while I did not purchase my first car from them, my sister did and raved about their service. She was correct; I experienced excellent customer service while my vehicle was being serviced. As a result, I decided to contact them and inquire about the cost of an Accord. I quickly noticed they were one of the few dealerships pricing the manufacturer's suggested retail price, unlike many of their competitors. As a result, I decided to visit the store. There I met Asli I., and it was incredible! She is intelligent, pleasant, and one of the most amazing persons you will ever meet. Stephen L. eventually joined the conversation, and the three of us accomplished a lot. There was no need for haggle; they instantly offered me the greatest deal on the 2022 Hybrid Accord. Casey is personable, honest, and genuinely cares about their clients. When in the market for a new Honda or a used vehicle of any type, do yourself a favor and visit Casey and ask for Asli or Stephen.

Everyone knows a Honda is a good vehicle. What makes (or breaks) the car buying experience is the customer service. Checkered Flag followed through with the promise, no pressure and no haggling xx! My wife and I feel fortunate to have had Darryl as our Custer service representative. Darryl was exactly the kind of person that I would want in my company. Straight forward, friendly, knowledgeable and professional all attributes that make for the right person assisting us with a very important purchase. Darryl, along with Brian, made the process seamless and efficient. Thank you!

I purchased a new 2019 vehicle from Casey Honda, NEWPORT NEWS, VA in May, 2019. I had an issue arise and the Service Dept. (Mgr. Mike Zeno) handled it quickly and professionally. Mr. Malone, Dealership General Manager, was EXTREMELY fair in the way he resolved my issue. I have been buying vehicles since 1968 and I have NEVER been treated as well by a dealership as I was at Casey Honda. It's not how you're treated when things are going well. More important is how do they treat you 2-3 years after the sale when there is a problem. With Mike Zeno and Mr. Malone, you're in great hands.

Disagreement over trade value of my trades was quickly resolved and the remaining process went very smooth and would recommend Casey Honda to relatives and close friends. Staff was great to my wife and I and look forward to working with Casey Group in the future for services and purchases/leases.

Great customer service