Used Honda Pilot for Sale in Westbrook, CT

Service Advisor was very helpful. Advisors are very courteous. Mechanics are sloppy on the inspection items. Service is very slow. Oil change . Too long of a wait.

This 8 passenger SUV meets all my needs and wants. It has good safety. It has a amazing exterior and a comfortable interior. I would recommend this car to families who need performance, and comfort at the same time.

We were kept informed about the inflator device on our one airbag (Honda Accord-2009) but we are still waiting for answers to two questions: 1. Is the airbag on passenger side the only one with a bad inflation device? The other airbags do not use that device? 2. What company made the airbags that are in our 2014 Honda Accord. We were told that such information has to be looked up but in this climate of massive recalls, I/we do not understand why the personnel in the service department do not have this information readily available so our questions can be answered quickly. Week one, waiting for the answers to our questions, has just passed. Thank you.

I Just bought this SUV and I love it. Very roomy and nice for a big family. Great on gas as well. I love it!

Let me start this review by saying that I've been a Subaru owner going on a decade and a half. That being said, I knew exactly what I wanted in my new WRX and searched far and wide to find it. Having abandoned almost all hope of finding a manual base model in WRB, short of ordering from my local dealer (where I was quoted a 3-4 month wait and having to pay the sticker price), I happened upon Premier's website after broadening my search. They had a 2017 WRX in WRB with two options: a vortex generator and a short throw shifter at over $1,300 and change below MSRP. Bear in mind this was one of about a dozen WRX and STI models they had listed, all below MSRP. After I decided to buy the car, my salesperson, Jeff, and the business manager, Rob, didnt try to push any extra warranties or "deals" beyond mentioning that they we were available. All in all, this was a great car buying experience and well worth the long drive.

The interior was spotless! Even after being 9 years old. The dealership had changed the shocks for us after a test drive and we took it on a 12 hour trip. It ran like s brand new car. Very satisfied with how comfortable the seats were and that everything in the vehicle functioned properly.

I was able to find our family car through cars.com. It’s a great tool to use to find your ideal car. They help you custom your car down to price , style and model.

My only issue with this Honda model is .. for the price of 48,160 $ I would have like to get the cross rails on the roof rails that where on my option package and a rear cargo cover. I expected that it would come with my elite. Since I took the one in the show room I really thought it was stored in the dealership. So I called the dealer and they gave me the ear phones for the dvd system. And I call the Honda factory I ordered them at the tune of another 700+$ but very happy had I know I would have just gotten the tutoring and saved 3000$ 🤦🏽‍♂️

Great car! Lots of room and space! Best investment ever! Looking forward to traveling with my family across US! Very pleased with the purchase! Recommend it to everyone!

Too many gadgets that I don't know how to use. I HATE the auto engine idle and can't disable it. Have to turn it off everytime the motor is started.

My husband & I, in and approaching retirement age respectively, recently found ourselves in need of replacing our cars. He purchased his first Subaru 7 months ago at a dealership close to home here. I've owned an Outback (2002...my "baby" 😊) for the last 12 years. I quickly located the color combination that I wanted on the Branford Premier Subaru dealership web site. After confirming its availability over the phone with a very friendly & helpful Brian Canell, an appointment was set up for the next day with salesman Luke Pannone. We didn't even bother to test drive, but made the arrangements & went home to await delivery. Meanwhile, Luke kept us posted & patiently answered my emailed questions, etc. I was surprised to learn that he was a newer employee because he is very knowledgeable, efficient & businesslike, as well as friendly & helpful...a real pro. Rob Weljkovic clearly explained all financial aspects of warranty, care & maintenance packages, etc., so we have nothing to worry about even if a bird feather lands on my car. 😉 Every aspect of our purchase was handled smoothly & efficiently by a team that obviously knows their product & their business. It was also comforting to see how busy this dealership is...always a good sign. Today some friends of mine (Subaru lovers & drivers too), came to take my beloved 2002 to a new home, and I drove home my very first NEW car EVER. We highly recommend Luke Pannone & the rest of the Premier team for your Subaru purchasing experience.

Honda Pilot 2013 Touring.....the interior is amazing.....and it drives so smooth and has so many features....We love our used honda Pilot 2013 Touring.... thanks niv

Miss Moon is very pleasant and is very knowledgeable what she is going. Also, Miss Moon is very detailed oriented. I am very happy.

We got a Pilot Elite after riding in a friends..We had a Lexus RX and wanted more space, but did not want to fork over an extra 35k to get the comparable Lexus or Acura. The Pilot has a masculine stance and has all the features that we could want for...the panoramic roofs , DVD player heated and cooled seats...even heated back captains chairs..the extra row. Large enough but not a monster. I have really been pleased...The only negatives are the radio is a little clunky with no dials. And the plastic on the interior is a little over powering at times and cheapen the otherwise lux feel of the truck. I have been really pleased.

I was referred by in-laws who've been buying from Brandfon for years now. I don't get to say this often, but they surpassed all of my expectations! My salesperson, Wes Eastwood, did an exceptionally fine job of putting me at ease from the start. He thoughtfully explored MY wants and needs - NOT his. He listened well, carefully asking all the right questions to help me come to my decision. **Most importantly, I never once felt pressured** NO upselling me into features I didn't want or need. NO games. NO going into a room to "try to see if the SM would lower the price", (Let's face it, that's all Baloney anyway! ) I'd been shopping around the state for over a month searching for the right car at the right price, and Branfon's price BEAT ALL the competition, Hands Down! I got a great car with great features for LESS money!! Better yet, after closing the deal, Wes patiently went over all the "tech stuff"(NOT my forte`) with me and answered all my questions until I was comfortable. AFTER signing everything, I then learned that my first maintenance was FREE! What a pleasant surprise! Believe me. If you're looking for a Honda at a great price - without all the gimmicks and games - then Brandfon is the place to buy.

I was so excited to finally get my first new vehicle. I have always bought Hondas, though used. The 2017 Honda Pilot was my first new one. What a disappointment! First, after only about 2 months, I could barely push the brake down hard enough—it was actually difficult to do. So had to bring it in to be fixed. Then, a few months later, the cabin starts intermittently smelling like gasoline—a pungent odor enough to make me nauseous. Again, brought it in, and Honda says “Oh, it’s just because of the type of gas we use in this climate in the winter”—they did nothing. That nauseating smell makes my garage smell like gas for days every few weeks. Plus it’s no fun driving around inhaling what feels like pungent gas fumes! Then, my hazards come on by themselves intermittently for no reason whatsoever if you put your hand anywhere near the touchscreen. So until I notice it, I’m driving with my hazards on! Then, there is a short in the wiring causing my programmable garage door button not to work. All within 2 years for a brand new vehicle. I got rid of it. So disappointing. The only positive was that I liked the new body styling compared to that ugly rectangle on wheels of the years prior!

Those gentle souls that are employed and manage this establishment aided me greatly. They showed compassion and went well above and beyond what anyone else would have considered. I reflect daily on how grateful I am to them. The quality of the car I purchased was the icing on the cake. Please don't waste your time at a faceless buy here pay here. Go to thrifty where you'll be listened to and well equipped.

The pilot was very nice and roomy. Runs really well. Seats are comfortable. Has a lot of great features like navigation, power seats and dual heating. I recommend getting this vehicle.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

I love this car. We had a 2014 pilot & now the 2019 . I love all the new features and the body changes. It’s a Beautiful Vehicle!!

This vehicle has blown me away. From the sleek design, to the spacious interior, awesome technology, and safety features. I absolutely love it and so will you!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

What Henry has wanted for quite some time! It has plenty of leg room and is sure to be a comfortable ride when we travel.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

We owned a 2006 Pilot and after 13 great years we finally needed to get a new one. After looking at Volvo, Toyota and Subaru we came back to the 2019 Pilot. Nothing beats it in its class.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

Went to get my first oil change at riverhead dodge and all the guys working were very friendly and up beat. It was an excellent experience. Thanks guy's

Nice car, met all my requirements, gas mileage is not what was expected. Interior is very nice and comfortable. The accessories are also nice and convenient.

I got a good estimate for brakes on Cars.com (RepairPal). This dealership was "Certified". I understand why. The price was fair and the service was great. I will be back!

This is a good family car with all of the things you would expect from a new car but. They managed to cheapen things. Look at the carpets. Cheap !! Worst on the EXL with Nav. Interior lights. Very poor configuration and they know it. I had an older pilot. Much better interior lighting. Buttons don't light at night. So park the car and tri to find the all around door lock button. Or the fuel door release. Finally maintenance intense. Trans fluid every 30,000 miles, Transfer case another $100.00. Differential 40,000 miles drain. replace brake fluid every 60,000 miles. Cooling fluid.... Buy a HUN........ and save money.