New and used 2025 Hyundai IONIQ 5 Limited for sale near Potomac Heights, MD

Great customer service. Always a positive experience. The representative was excellent throughout the entire process.

This is my 2nd Ioniq5, the first being a '22 SEL rear wheel drive. The Ioniq 5 is roomy, quiet, luxurious, and surprisingly quick. Its great fun to drive, handling well and feeling stable in all situations. The user interface is friendly and comprehensive, with an almost complete self driving capability. My only complaint is that it is called an SUV. It doesn't have an SUV's ground clearance or stiff suspension. It's a luxury hatchback, which is what I wanted.

I booked my 2023 Tucson hybrid in to this dealership with a check engine light showing whenever the car was started and with a check hybrid system light showing after a few miles of driving. I had tried to get these problems fixed at two other Hyundai dealers in the area, but neither had fixed the problem for good. Each had had our car for several days, and with no loaners available. This dealer fixed the problem in a few days, replacing a defective part, and thoroughly test drove the car (twice) to make sure all was in order. Would like to sincerely thank Miguel Paz, the service advisor, for this excellent work.

Michael was awesome from start to finish. He took the time to get to know me and my fiancé. We spent about an hour talking with him and his manager Justin. Overall, the people at Safford were very friendly.

Great service all staff did a great work with customer service in mind. Thank you. A.A

We had a pleasant experience after flying in from out of town to purchase a vehicle advertised on the internet. From the pre-flight phone calls with the sales reps to our treatment at the dealership after we arrived, everyone we spoke to was very friendly and professional. We left the dealership happy with the purchase.

Good service for 16 years! Keeping the promise for so long! We appreciate it, keep up the good work, thank you!

Safford Service Department provides professional and courteous services, ensuring that customers are treated with great care. Abdon, Alex, and Todd are excellent.

I was reluctant to try this dealer since they had a lot of bad reviews. I did notice most were for service and not sales so I thought I would reach out to sales. I was an out of state buyer and Antimo made it very easy. We agreed on a price, paperwork was emailed and physically mailed, no added fees, and I arranged for shipping. Brad, the finance guy did not push extra add-ons. Couldn't have been easier.

Friendly staff quick service/I love pancakes sooo I hop next door is convenient 😂 the only issue I have is when calling to make an appointment someone doesn’t always answer & if you want a Saturday appointment it will take a few weeks

My initial experience at the Safford Brown Kia Dealership was extremely disappointing.I had an appointment with Mark Tehrani concerning the purchase of 2015 Toyota Rav 4.Upon my arrival he acted in a very unprofessional and disrespectful manner(the vehicle that I went there to purchase was already sold and was not even apologetic.Luckily for me one of the managers intervened and the day had a happy ending.Mark Tehrani is not suited for this position,I’ll never recommend anyone to do business with him.

I had work done on my Hyundai Sonata on February 17, 2025 and Josh Durdaller was the Service Advisor. Josh was very courteous & greeted me cheerfully as I approached the desk to do the paperwork for maintenance on my car. Later on he let me know that certain services needed to be done on my car to keep it in good working order. He patiently explained all the work that needed to be done and how long it had been since I had had those services performed. And Josh was right - the services he recommended did need to be done. I trust Josh because I have worked with him throughout the years and he always been honest and straightforward with me. He is very professional in his work. You have my permission use my review any way you see fit. Sam McCrea

The salesman, Mr. Hernandez, was extremely friendly, patience, and very knowledgeable of the Kona. He explained the Kona's feature which I didn't discovered or remembered from our exhaustive research of the vehicle. He explained how to use these features before and during the test drive. Mr. Hernandez did more than selling the vehicle to us. He sold Koons. They should be proud to have such a salesman on their staff, kudo. It's a team effort at Koons, the salesman, sales manager, and the financing manager. We didn't finance, but the paperwork was handled by the financed manager. It's all digital and we were given a flash drive with images of the signed documents. It's our first time buying from Koons. We started out with our long time Hyundai dealer from whom we had bought new vehicle previously. We made an offer which they accepted, then they said, "we made a mistake in MD vs VA sales tax." We are from MD buying from a VA dealership. Fair enough, it was an honest assumption mistake, but they didn't come back with an updated price. We had no time to waste, so we went to Koons. We could have financed and then paid it off after a few payments to take advantage of the HMF $1,500.00 incentive, but the time and effort weren't worth it. We paid cash.

My salesperson Michael Watson made this experience on of the easiest I’ve ever encountered in purchasing a new vehicle . I knew what make and model I wanted to purchase ahead of time . We set the details for a visit and timing via text . There was no squeeze play or xx involved . I was in and out in a reasonable time . Great job by Michael in sales , Mo in finance and the GM, Andrew Payne who approved the transaction . Highly recommend this dealership

Sean Furr is one of the best salesman I know, He was patient and polite. Great job Sean👀