New and used 2025 Hyundai PALISADE Calligraphy Night Edition for sale near New Baltimore, VA

The salesman, Mr. Hernandez, was extremely friendly, patience, and very knowledgeable of the Kona. He explained the Kona's feature which I didn't discovered or remembered from our exhaustive research of the vehicle. He explained how to use these features before and during the test drive. Mr. Hernandez did more than selling the vehicle to us. He sold Koons. They should be proud to have such a salesman on their staff, kudo. It's a team effort at Koons, the salesman, sales manager, and the financing manager. We didn't finance, but the paperwork was handled by the financed manager. It's all digital and we were given a flash drive with images of the signed documents. It's our first time buying from Koons. We started out with our long time Hyundai dealer from whom we had bought new vehicle previously. We made an offer which they accepted, then they said, "we made a mistake in MD vs VA sales tax." We are from MD buying from a VA dealership. Fair enough, it was an honest assumption mistake, but they didn't come back with an updated price. We had no time to waste, so we went to Koons. We could have financed and then paid it off after a few payments to take advantage of the HMF $1,500.00 incentive, but the time and effort weren't worth it. We paid cash.

Gabriel Espada was amazing to work with. We had brought my 1 year old with us and Gabriel was extremely patient and easy going. Great experience and would highly recommend. Thank you

My salesperson Michael Watson made this experience on of the easiest I’ve ever encountered in purchasing a new vehicle . I knew what make and model I wanted to purchase ahead of time . We set the details for a visit and timing via text . There was no squeeze play or xx involved . I was in and out in a reasonable time . Great job by Michael in sales , Mo in finance and the GM, Andrew Payne who approved the transaction . Highly recommend this dealership

I have a family of 5 and this car offers everything we need. The seats are comfortable all the way around. My teenager has had no complaints even when he has to sit in the 3rd row. We have gone on several long trips and there have been no issues. Even the way it operates in winter is impressive. I feel safe even on the snowiest roads.

Sean Furr is one of the best salesman I know, He was patient and polite. Great job Sean👀

Our palisade is very luxurious and loaded with technology, it has a smoother ride than our grand cherokee and far more advanced than the pilot we rest drove. We love the comfort, size and especially the 5 yr bumper to bumper warranty. Its definitely a vehicle worth test driving to see the quality over other vehicles in its class.

Great job Mr Sean Furr, my experience was awesome!! He explained all the details got me a great deal. I am very satisfied

We just bought this car, after having several Subaru Outbacks. The electronics are far superior to the Subaru. We only have a few hundred miles at this point

We worked with Jose Romero he was knowledgeable, very patient as I has a LOT of questions. I had also put a hold on the vehicle at another dealership. Jose was aware of this and was not pushy blow up my phone and I respected that. Besides being professional, knowledgeable about the vehicle, patient I most appreciated him not being a pushy over the top salesman and truthfully was probably one of the main reasons why I came back. He also knew the car that I really wanted to get into and they did have one on the lot when it came available he called me immediately. Can’t say enough about our experience it was EXCELLENT. I would highly recommend Jose and his team!!!

Such great and beautiful people especially Jose Herrera like oh my gosh what a sweetheart Personality, Looks and smile are amazing He treated me Great

Thanks to Naseer and the Safford Brown team for taking the time to make sure my family got a great car and a great deal. They all went above and beyond what any average car dealer would do to ensure our complete satisfaction. Being treated like a person and not just a business transaction makes all the difference. I have already suggested Naseer and Safford Brown to many friends and will always look there first for my cars from now on!

I booked my 2023 Tucson hybrid in to this dealership with a check engine light showing whenever the car was started and with a check hybrid system light showing after a few miles of driving. I had tried to get these problems fixed at two other Hyundai dealers in the area, but neither had fixed the problem for good. Each had had our car for several days, and with no loaners available. This dealer fixed the problem in a few days, replacing a defective part, and thoroughly test drove the car (twice) to make sure all was in order. Would like to sincerely thank Miguel Paz, the service advisor, for this excellent work.

I bought Tucson 2023 and I salesman was Chris Gipson. Chris is a charming, respectful and very knowledgeable person, he will explain everything about the vehicle and will let you to make a decision, he is not pushing you but he will encourage you to make a right decision. I have very good experience with him and recommend him to everyone

Good service for 16 years! Keeping the promise for so long! We appreciate it, keep up the good work, thank you!

Friendly staff quick service/I love pancakes sooo I hop next door is convenient 😂 the only issue I have is when calling to make an appointment someone doesn’t always answer & if you want a Saturday appointment it will take a few weeks

Salesman is Friendly, no pressure, acknowledge, other departments customer service are reasonable. Choice of available cars are good.

The communication about what was going on with my car and what was covered and what was not covered and the prices I would have to pay.