New and used 2025 Hyundai PALISADE for sale near Gastonia, NC

I am thankful that the dealership provided a loaner. Many times I?ve read and heard that some Hyundai dealerships do not provide loaners but this dealership did provide a loaner. The employees at the dealership are friendly. The problem that brought my vehicle for service was the climate control cluster failed despite being a new vehicle? less than eight months since purchase. It took approximately three months before the issue was fixed. It is not clear to me whether this is because there is a shortage in this unit or some other issue. When I did receive my vehicle back, the climate control cluster was not the same type that was in the vehicle when purchased ? meaning it did not have all the functions? the dealership had to order the correct climate control cluster (which took only two days to arrive ) and it finally installed the correct climate control cluster. There was also an additional issue which was the 12 volt battery had discharged and had to be replaced. The mechanic could not tell me why the 12 volt battery was not being charged by the alternator. When I asked whether the alternator was defective, the answer was no but when I asked what was the cause, there was no answer. This brings me to my criticism of the dealership which is providing an explanation of the issues, the solutions and a timeline for repair. As a consumer and customer, I would have liked this information. While this dealership provides a text number to a representative who is the contact person while your vehicle is being repaired, the communication lacks informative and helpful information. That being said, today?s vehicles are more complicated because of the electronics and electrical systems and it may be a failure of Hyundai the company providing enough information and training to its dealerships and its mechanics. I am thankful that my vehicle was repaired and the dealership provided a loaner. I would recommend this dealership to others and I intend to continue to use them in hopes of building a relationship with them. If I am able to build a relationship with them of trust and respect then they have earned my business whether in handling my repairs or future purchases.

Gabriel Espada was amazing to work with. We had brought my 1 year old with us and Gabriel was extremely patient and easy going. Great experience and would highly recommend. Thank you

Great customer service by Tony Belk and staff. I recommend this dealership to anyone looking to buy an extension on theirs car warranty and buying a new vehicle or getting service on their car.

I have a family of 5 and this car offers everything we need. The seats are comfortable all the way around. My teenager has had no complaints even when he has to sit in the 3rd row. We have gone on several long trips and there have been no issues. Even the way it operates in winter is impressive. I feel safe even on the snowiest roads.

Tony was excellent at helping me out of a last minute situation. He was thoughtful and helpful. It was very busy in the service department yet he took the time to listen to my problem.

Our palisade is very luxurious and loaded with technology, it has a smoother ride than our grand cherokee and far more advanced than the pilot we rest drove. We love the comfort, size and especially the 5 yr bumper to bumper warranty. Its definitely a vehicle worth test driving to see the quality over other vehicles in its class.

I have been a customer for 15 years - from day one they have been fantastic. They make me feel welcome when I arrive and listen to my concerns. My vehicle was serviced and returned quickly . They are 5 stars in my book

We just bought this car, after having several Subaru Outbacks. The electronics are far superior to the Subaru. We only have a few hundred miles at this point

I was very pleased with the service I received from Christian Midkiff. He was very professional and helpful. He asked what we were looking for and in what price range we were willing to spend.overall it was a pleasant experience.

Keffer Hyundai combines high quality sales with their service department. Whether buying a new car (just purchased our 6th new Santa Fe since 2011) or getting service for our cars, we have never been disappointed.

Since I was unable to wait, I was kept informed of the service as it progressed! I appreciate each text message sent. This meant that I was not surprised of any changes or difficulties.

Great service that was fast and accurate came in thinking that if would take a while to do my maintenance but to my surprise it only took 25 minutes for everything to be complete

Very friendly atmosphere nobody likes going to the car dealer sometimes it can be a long process. However, this was a pretty smooth transition for our family. The music was great and the people are great thanks Larry for all you do.

Good experience. Would recommend to a friend. The sales process took 3 hours which is still to long. But I have spent more time in others.