Used Hyundai PALISADE Calligraphy for sale near Konterra, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I have had the car for almost three months. I used it when my son’s family and others visited so I often used every seat. I have a Limited Trim with a tow hitch. I got the car for visiting family and also to be able to tow a small to medium sized camper. I have owned many Mercedes, BMW’s, Mini’s and other brands and this is the most luxurious. It is as good or better than the German cars on equipment and comfort, just not as fast. Ventilated seats, three rows of power and heated seats and all the tech you can want, which I love. My favorite is the amazing lane keep assist which practically drives the car by itself and the 360 camera for parking and not hitting things. Try to price a Mercedes or BMW 3-row with the same features and you will be at least $85-90k if not more. You could buy his and hers Palisades for the same money, the Calligraphy even has the massage seats. The car is quiet, smooth and absolutely gorgeous interior. I can afford most any car I want and I personally love the value proposition of this car and the low maintenance costs. The car plays a musical tune every time you close the door like a welcome. All my camping gear fits into the back with room to spare (and third row down). The only quirk is the rain sensing wipers do not seem too sensitive. I don’t mind no wireless Car Play as a plugged in phone stays charged. Once I tow with it I will write another review but if you want this feature know it comes with a hitch, ball, prewired with the wire kit for trailer brakes and a tow mode! That’s pretty cool. Full sized spare, too. If you want luxury, space, lots of seats and good towing capacity run and get one. You don’t need to shop the competition unless it’s the Telluride. I got a great year end deal on mine, too. Hyundai is improving its vehicles every single year. I have had three now (Kona, Tucson and Palisade) and they have all been great. Oh, I have gotten up to 26mpg on the highway but most the time my mileage is exactly like the ratings. As low as teens in the city doing errands. Not bad for a two ton car.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I have owned over 10 different midsize SUVs from the Mazda, Blazer, Highlander, land cruiser, and others. I have found that the palisade is by far the best I have ever. Now, if I could just figure out all of the electronics available, I would be very very happy.

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

Just be aware that if you buy a white one that Hyundai had a problem with the paint just flaking off. On the roof of my car which is white, I have big strands and strips of paint coming off and the car only has 20,000 miles. They covered it under warranty for 10 years but it's just a hassle.

I received a prompt reply regarding all information I requested regarding the car I was seriously interested in buying.

We have owned our 22’ Palisade for 2 years now and have had some issues but nothing to major. The biggest thing was when it was at the dealership for a cracked radiator. After reading online it was more common than I thought and was happening to other Palisade owners. The only other complaint that I really have is an SUV at this price should have power folding mirrors and have less road noise. Would I buy another one? I’m not sure how to answer that I think it would have been a better investment to go with a Toyota 4Runner.

Brandon was excellent, very professional? thank you

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

Excellent service ! Sam Lee our salesperson was terrific, calm and knowledgable . We never felt pressure to buy. They made a great effort to find us the car we wanted.

I purchased a new 2024 Hyundai Palisade Caligraphy in December 2023 and as of now (April 2024) have almost 4,000 miles on the car. Overall mpg is 20.0 (driving 90% of the time just local streets @ 30 to 40 mph). I've noticed when I drive it on the expressway for 15 or 20 miles I get considerably better mileage. Knock on wood, but so far I've not found one defect in the car. I think you do get a lot of car for the money. Lots of room with a comfortable ride. Good headlights. HVAC seems to work well. I'm suprised how well the ventilated seats work. Decent acceleration. Good electronics. Reasonably quiet and smooth ride. Good visibility out of the vehicle with a good driver seat position. Good rear seat leg room (captain chairs). Digital Key works well with my iPhone 13 and Apple Watch Series 7. Only miss is no power-folding mirrors. Can't yet comment on the complimentary Hyundai service as the car is not yet ready for it's first service appointment.

My experience dealing with Jim Coleman Cadillac in Bethesda was the best from the sales representative expertise to the finance manager and staff crew. I have been with my sales representative Will Lang (now Sales Manager) for 5 years when I leased from Lindsay Cadillac in Virginia. Once my lease was coming to an end, Will reached out to me and let me know he was now with Jim Coleman Cadillac in Bethesda, so last year in May I took my business to where he was working. As usual, he took very good care of me, which was helping me to pick out the vehicle I wanted and what features I wanted inside and out. Will is always available to help me no matter what the issue is. He goes above and beyond to make your experience (whether you are leasing or buying) efficient, effective and drama free. The entire Jim Coleman Team was fantastic. I would highly recommend this dealership and my salesperson/sales manager Will Lang to anyone looking to lease or purchase a Cadillac. The finance portion with Stew Mallon (Finance Manager) was also a breeze. He made you feel at ease while transacting your final step.

love driving this car it's so comfortable and handles great.I like everything about the car,it's looks, it's interior and exterior.When i first got the car i drove it for about (2) hours and didn't want to get out of it.I'll be going to Vermont to visit my 2 granddaughters and my son and his wife and i can hardly wait to see how it does on gas mileage and see if the 3 1/2 hour drive is comfortable and relaxing which i'm sure it will be.Can't say enough good about how far hyundai has come from just a few models to many great models.Better than american vehicles.I will never buy an american car again it seems like the cars were always in the shop for some repair and that's a hassle.I bought american cars all my life but i thought i'd try hyundai and i'm glad i did.better quality workmanship and fit and finish.

Safford Service Department provides professional and courteous services, ensuring that customers are treated with great care. Abdon, Alex, and Todd are excellent.

Negative: somuch cabin noise with all windows closed sounds like window open (75-85 decibels). Can feel and hear every little bump especially on rough road. Noise rear of car found out recall for shock bracket problem ended replacing both shocks and all shock brackets and told this will have to be done again when Hyundai comes out with new recall. Positive: very big and comfortable cooled ventilated seats. Nice instrument panel easy to use and see. Nice ride other than mentioned above. A/C real cool works great in 100 plus degrees outside. Excellent camera parking featured front and rear plus 360 degree view. Excellent sound system. Electric third row up/down feature helpful. Second row captain seats heated, cooled and separate AC controls.

Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my service advisor Alex Alvarado. It's nice to be greeted by someone who knows you, and your vehicles. I'm certain he'll be the manager of a service department at some point. Keep up the good work Safford Jeep!

We traded in our Genesis G80 for this. Love everything about it except it doesn't have power mirrors. Both the Genesis and Palisade have unpleasant interior smells, but as air circulates, the odor is gone.

Mr Nicholson was a true joy. He was as on top of everything I asked for and he met all of my expectations I would recommend him and the dealership to my friends and relatives. .

best car so far Decent mileage on fuel 18.5 local driving have not been on any long trips Will install hitch soon Got hitch from E Trailer.com

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

This is by far the best car I've ever owned. The steering is responsive. The engine is fairly quiet. It has very good "passing gear" ability. Its a three row suv with heated first through third row and ventilated first and second row. Adaptive and Smart cruise control as well as many more features. We'll worth the buy. Go with the Caligraphy trim.

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.

The Hyundai Palisade is hands down the best, smoothest riding SUV I've driven. It is a luxury vehicle at an affordable price. The SEL with Premium, Convenience, and Cargo Packages provides unbeatable safety, technology, and comfort. The Hyundai Palisade continues to exceed expectations.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

Love it!!! Helps my bad back!! Traveling is wonderful ride! Worth every penny! Best car I ever had & I loved my Kia Amanti!! So Glad a friend recommended it😊

Everyone in the dealership was very friendly, responsive and attentive to our needs, they were very patient

My wife and I have very much enjoyed the ride and comfort of our new (to us) 2022 Hyundai Palisade. The features are wonderful. I wish I could permanently disable the auto engine shutoff when stopped at a stop light, because I feel it adds more wear and tear on the engine. I do love the V6 engine when on the interstate. I wished it had a little better fuel economy. Overall, it is a wonderful vehicle with a lot of leg room for an adult in any of the 3 rows.

I have been watching for a 2019 Santa Fe and when I got a Cars.com notice on one at an amazing price, I jumped on it. Due to COVID-19, most dealerships are limited and this was the Memorial Day Weekend. I sent an email and got a response the same day. Went and saw the car at the dealership, took a test drive, and now it's mine. Annapolis made the deal easy and efficient. Paul even took me out and helped me with some of the advanced features on the car. They cleaned her up and touched up some scrape marks so she looks brand new. LOVE my new to me car.

Beyond excellent so far. Incredibly luxurious at the price point. Huge back row for the segment. Comfort for all passengers with heated seats all the way back to third row. Cooled seats for front seats and middle captains chairs. Great sound system. HUD is great and infotainment system works seamlessly. My two knocks are no wireless car play/android auto. And I wish they offered a hybrid version. Other than that this car has been perfect for my family's needs.

I've purchased many vehicles over the years, and working with Andrew Murray at Fitzgerald Hyundai has genuinely set a new standard for me. Car buying is typically a drawn-out process that leaves me feeling frustrated and disrespected due to wasted time. This time, I shared my concerns with Andrew, and he listened attentively, then exceeded my expectations by a long shot. We were in and out within about 2 ½ hours, and Andrew treated my family and me with a great deal of respect, showing remarkable knowledge and courtesy at every step. I felt no pressure whatsoever, and it was the smoothest and most respectful experience I’ve had buying a car. Andrew Murray is a true asset to Fitzgerald Hyundai, and I’ll be recommending him to family and friends without a doubt. Thank you, Andrew, for turning a typically dreaded task into a genuinely positive experience! Sincerely, Omar

I’ve been a Honda man since 1984, but after comparing pretty much every 3 row SUV on the market, I went with the 2023 Palisade Calligraphy. It’s the most feature packed for your money and they are reliable. If your need a highway car, this is the one. Had it 10 months and have already been on 3 long distance trips. It rides smoothly, has plenty of power, is quieter than my old Honda Odyssey and is a joy to travel in. Don’t let some of the negative comments from people still living in 1986 dissuade you. I did plenty of research. This is a great vehicle. Most people with these types of vehicle never ever go off road, but if you do, maybe a Jeep is for you. If you want to pretend you are in a rally race, get a Porsche truck. I have my Honda S2000 for that. But if you want a great SUV that can actually carry people on all 3 rows in comfort, the Palisade is the one. The lane keep, smart cruise control, auto high beam, auto wipers, massaging drivers seat and other goodies lets you drive in comfort for hours. Every model comes standard with a 12.3” infotainment screen, navigation, apple car play and a host of stuff. You don’t have to move up a model for all that. 3 years free maintenance is great, along with the longest warranty in the business. You also hear a lot of negative stuff about the dealerships. I went online on Sunday evening before the forth of July and got an appointment for the next day, July 3rd. I dropped it off expecting a long wait. In less than 2 hours, I got a call that I was ready to go. Oil change, tire rotation, safety check and a recall on windshield wiper blades all done. Research the dealer for any brand you buy. I passed 3 closer dealers and so far I’m happy with them, too. Talk to people that actually own the Palisade. I have never talked to an owner that didn’t just love their Palisade. They are in high demand, so resell value is not a problem right now. They can be hard to find in the model you want. I got the Calligraphy because I wanted all the goodies, but the best value is probably the SEL with the Premium Package. You get a lot of stuff for your money and it’s available as a 8 passenger, if that’s what you need. The only negatives I can think of is the mirrors are not power retractable and Apple CarPlay is not wireless. I hoping for a wireless update for the Apple CarPlay in the future.

I recently purchased a 2025 Kia Sportage Prestige, and I couldn't be more pleased with the exceptional service I received from Donny. His customer service skills were outsanding-he actively listened, was incredibly knowledgeable about the vehicle, and kept me well-informed throughout the entire process. This is the third car I've purchased from this location, and I was intially unsure if the experience would match the high standards set by my former salesman who is no longer there. Donny reassured me that I was in good hands, but he was wrong-I was in great hands. I had considered other brands and wasn't certain I would stay with Kia, but Donny's patience, professionalism, and thorough answers to my (many) questions made all the difference. He was truly phenomenal, and the overall sales experience was marvelous thanks to him. Donny's outstanding service is what ultimately sealed the deal. Highly recommend asking for him if you're in the market for a vehicle! I am writing to follow up on my previous message regarding my concerns with the Finance Department. I am pleased to share that since then, the team at King Kia of Laurel has gone above and beyond to address my concerns and turn my experience into a positive one. I would especially like to recognize Larry, Carlos Mendez, and Matt Aglio for their extraordinary efforts. Their professionalism, responsiveness, and genuine commitment to customer satisfaction were truly impressive. Thanks to their support, I now feel confident and valued as a customer. I appreciate the time and care taken to ensure my concerns were resolved and that my experience ended on such a high note.

Great car. Matter of fact it’s the nicest one I’ve ever owned. Went from a Ford Explorer which had a horrible ride and all sorts of maintenance issues past 110,000 miles to the Palisade. Unbelievably smooth ride. Lots of room. Very comfortable seats. Dash layout is well designed. Fantastic price as well.

Great family suv. Lots of options and gadgets. Not sure why they didn't outfit it with automatic folding mirrors. Vehicle vibrates/shakes between 42 and 60mph.

When we got there for our appointment, the Jeep was ready in front of the showroom. Keith was very nice, and his manager Kambiz was also great. We decided to go with a certified Jeep . Saved money and got a longer warranty than a new car. Will buy again from them in 2 years. We hope

My initial experience at the Safford Brown Kia Dealership was extremely disappointing.I had an appointment with Mark Tehrani concerning the purchase of 2015 Toyota Rav 4.Upon my arrival he acted in a very unprofessional and disrespectful manner(the vehicle that I went there to purchase was already sold and was not even apologetic.Luckily for me one of the managers intervened and the day had a happy ending.Mark Tehrani is not suited for this position,I’ll never recommend anyone to do business with him.