New and used 2025 Hyundai SANTA FE HEV for sale near Berea, OH

I took my car there to be looked at because I have an engine that would not run. The car has 87,000 miles it. I went online and found out that the 2.4 liter engine had a recall or engine campaign replacement program. I believe that my engine was part of the replacement program but according to Hyundai my car was not part of this program but was never told why While I was dealing with a case manager that couldn’t find time in her day to call me back after several attempts to get her on the phone a month plus has passed with my car sitting in dealership parking lot. While sitting in the lot of dealership my car was hit and damaged by an unknown vehicle now I have two problems a car that doesn’t run and a damaged front end so now what do I do ?

We've only had the Santa Fe for three weeks, but it's proving to be great. We would've preferred a PHEV, but this is still saving on energy and cost. Keeping it in the EV mode is becoming a bit of a game, in fact. The inside is very comfortable and we're learning all the time about the many safety features, navigation aids and infotainment.

Good customer service. The customer service rep were professional. When I got there at the repair facility, there was someone there waiting to check my car in, and didnt have to wait long there.

My overall experience was great he did everything he could to make sure I left with a car and I love that thank you Bryan Agostine .

The whole team at Great Lakes was an absolute pleasure to work with! We bought a 2022 Santa Cruz and our salesman Warrick did a fantastic job showing us the car and going into details on what each had to offer. We gave him a list of must haves and he got us the perfect truck to fit our needs. He listened and knew exactly what to bring around and didnt get us into a car that was more than we needed. He was excited and passionate and you could tell he took great pride in what he does. Thank you Warrick!!! We love the Santa Cruz and will recommend you to anyone that we know is looking! And we will be back to see you again in the future!!!

They were really helpful and patience with me through my selection process and provided helpful insight

Received commendable service from start to finish. Received assistance as I have mobility issues. Kayon met me as he saw some struggles with stairs and offered his arm for support. Mr. Jovahn Lockhart was my sales agent. Excellent and outstanding.

Leased an Outback. So far very pleased with the process and customer service. Dylan was knowledgeable and customer service oriented. I will recommend this dealer to friends.

I will preface this by saying that I hate going to a dealer to buy a car. That being said Aaron at Great Lakes Hyundai may have just changed my mind. The entire process was quick easy and straight forward. They told me that the goal was to go beyond the customer's expectations, which I figured was just a typical sales pitch. However, they proceeded to prove that it wasn't just a pitch. The deal I got was everything I wanted and then some (actually got more for my trade in than I expected). All in all I highly recommend stopping in if you want a good deal.

The Mike and Cameron both assisted me with working through the decision of purchasing my vehicle. While I initially looked at new vehicles when I returned to look at used they were just as helpful. Both sales representatives provided helpful answers and let me guide my purchasing experience. I never felt pressured into purchasing a vehicle and was not pushed into looking at something that was more than what I was willing to spend. Even purchasing a used “as-is” car I had tire trouble on the way home from the dealer and their sales manager Matt and service manager Alex listened to my problem and really went above and beyond with fixing my problem. They did a fantastic job of making me feel like a valued customer and like they wanted to make this purchasing experience outstanding. This dealership did an outstanding job of providing me with a great purchasing experience and a stellar after purchase experience. I am truly blown away by the level of customer service I experienced with this purchase. This dealership truly still seems to put the customer first and realize the value of customer satisfaction.

The last two cars I've leased have been from Ken Ganley Subaru and my experiences there have been very positive. Everyone there has been very professional but, even in a group of great people, Kristy Tomcho stands out as a truly exceptional salesperson. She is extremely prepared/knowledgeable about everything to do with the cars and the financial aspects. She makes the navigation of all of your choices both easy and thoughtful, so it all works for you.

This is our third purchase from this dealership and even though we made last minute changes, the entire Ganley team was professional, courteous, and made this a good experience. Our ?new guy Mike? sales person was excellent and Sandy from finance was amazing- feel like we left with two new friends!! Highly recommend both! Everyone was honest, open and we left feeling good about ?our deal? and our entire experience.

Everyone was so nice and friendly, especially Mike, Kristy, and Terry. They were amazing at what they do and helpful with everything they did. 10/10 would recommend again <3