New and used 2025 Hyundai TUCSON SEL Convenience for sale near DeKalb, IL

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

I love this car. Very attractive and loaded with the latest technology. You get a lot for your money. Love all the personal options and upgrades.

Great sales staff to work with. Not a lot of high pressure, clear and upfront with everything.

I just bought it. How would I know how reliable it is? We're used to a car with a V8, but bought this for economy and the warranty. It' slightly underpowered but not a deal breaker. The Auto stop start feature is a royal pain. It's 95+ degrees, We're at a series of long red lights. The engine stops, the A/C is running, the engines heats up, the car starts for the A/C compressor, stops, starts, stops, stops, starts, stops, starts, stops, starts, stops, starts, stops, starts, stops, starts, (wasn't that annoying? YES IT IS!) and starts when I release the brakes. This goes on all afternoon. I've worked on cars for 65 years and you will never convince me it won't wear out the battery and starter prematurely. I want that mess disabled. We will put less than 6,000 miles per year on this car. I doubt we saved $,20 in gas compared to a $600 battery/starter replacement bill.

Gave us even a better deal than expected. Highly recommend them. No high pressure and family friendly. Kids really liked the life size Marvel statues.

Was just looking, not interested , went to Lester Glenn of Tom’s river, the salesman Matt was a pleasure to deal with as was everyone we came in contact with, great car , good price and value

My experience was Great. My sales associate was very helpful, he spent extra time to satisfy my needs for a new car. 5 star everything here!

I've only owned it for less than 2 months but so far I love it! It's a lovely car, has every amenity you could think of (heated seats front and back, heated steering wheel, auto tailgate lift, etc., and is loaded with safety features. My only complaint is the "take a break" comes on constantly and you can't disable it.

Brian and Otis were such a pleasure to work with. I would definitely recommend this dealership!

I bought 15 days ago. Yesterday, my wife asked me to add water to the wipers. When I opened the hood, I saw the the hood insolation falling apart disintegrating. On the center the hood exposed to the engine heat. I have to take to the dealer

Great communication, answered every phone call or text, even on his days off. Very nice car, easy paperwork. As far as buying a used car goes, it couldn't have been easier.

Let me begin by saying I have been looking for this dream car of mine for 2 years now, after countless hours with countless different dealerships, I finally found what I was looking for... a gorgeous gray metallic Genesis G80 Sport AWD V6 3.3L Turbo...365HP Luxury Sedan, CPO, Certified Pre Owned Genesis, heads up display, front, rear and side mirror cameras, Android auto, the works! Took months of dealing with dealerships, and the Salesman that helped me at Algonquin was so patient with me... You can't find these in my side of the country, they're all in the East coast, I was an out of state buyer from Colorado and tons of dealerships and their salesmen wrote me off but not this one, many not taking me seriously... but Casey from Algonquin Hyundai was the hero I needed... Even after times when the deal fell through, he would follow up with me, making sure he was still there to help me with this purchase... finally after a couple months and all the stars lined up, it was time to make the purchase, and Casey's steadfast dedication to make sure I was taken care of paid off. I literally bought the car, without even seeing it, just from pictures, from Colorado, then flew out to pick it up. They FedEx'ed me the paperwork, I signed it, sent it back then flew out to Chicago to pick it up and drove it back. Not only that, Casey himself picked me up at the airport and drove me back to the dealership 1 hour away! Talk about Genesis customer service! What do you expect when a luxury fully loaded 2022 4 door sedan goes for 58k when it's new you're buying primo goods... and mine was a 2018! After all the time I spent with Casey going back and forth, I felt like I made a friend, not just someone trying to sell me something...If you buy from this dealership, ask for Casey, he will take care of you like he did me, I'll never forget him and will always appreciate what he did for me, Thank you Hyundai Algonquin and Thank you Casey for making my dreams come true...

Such a good experience, from introduction to purchase. They pretty much accomodated all my needs and they do all this with no "dealer fees". I would buy from them again if I can.

I had a flat, it caused rim scrapping on both tires on drivers side, I called Brennen and brought the car in and this morning Patty called and it was a nail and they could repair tire and have rims fixed. I am so happy, that they always go above and beyond to service my car. I recommend if you’re in the market for a car, start at Rosens and for all your service needs call Patty. Thank you!!! You guys are outstanding.

Service is great and friendly and they will do everything they can to make sure you get your car in and out no problem. They’re awesome! -jimmy sands

The service and the sales department are too notch!! Highly recommend!! I won’t good to any other dealer

My wife and I experienced a serious overheating problem in our Santa Fe while driving from our home in Kansas City to Chicago. We found Kunes Hyundai online and were blown away by the superior service they offered. Kyle served as our service advisor, and he went above and beyond to take care of us. He patiently explained the problem, told us they had to order a part, and promised the vehicle would be done by Tuesday. When I left the facility, Kyle said he was on the phone trying to work a little magic to get the part sooner. I don't know who he called or what he said, but he worked the magic. The part came on Monday, and they had the Santa Fe fixed and back to us a day ahead of schedule! That was tremendous. We were already sold on the Hyundai, but this experience reminded us again of why we are on our third vehicle. The level of customer care is off the charts at Hyundai. And Kyle is the best service advisor we've ever had. The repairs fixed the problem and got us safely back home to Kansas City. I would gladly recommend Kunes Hyundai without hesitation. They are a five-star dealership! Check them out. You won't be disappointed! Ray Pritchard Shawnee, Kansas