New and used 2025 Hyundai TUCSON SUVs for sale near Urbancrest, OH

First time using service dept. had appointment for oil change and check, was very pleased with the friendly and knowledgeable customer service staff would deal recommend taking car in for service

I've only owned it for less than 2 months but so far I love it! It's a lovely car, has every amenity you could think of (heated seats front and back, heated steering wheel, auto tailgate lift, etc., and is loaded with safety features. My only complaint is the "take a break" comes on constantly and you can't disable it.

My Kona was having trouble starting. I contacted my service advisor Asia Anthony and she was able to get me in the following day and replaced my car’s battery. Also able to do oil change. Great experience.

I bought 15 days ago. Yesterday, my wife asked me to add water to the wipers. When I opened the hood, I saw the the hood insolation falling apart disintegrating. On the center the hood exposed to the engine heat. I have to take to the dealer

Staff was friendly and attentive. Work was excellent. Waiting area was great. Status tracker was worthless. It showed my car had arrived but was being reviewed until after I left the facility. That may need some fine tuning.

I own this vehicle for about 6 weeks now. Coming from a similar but different brand SUV, I was familiar with most of the features. I will most likely never use the "smart cruise control", as I drive only locally, and I was never a fan of cruise control anyways. The vehicle is nice to drive, has enough power, I like the heated and ventilated seats (front and back), I love the remote starter plus the option to move it remotely. It comes with an app called BlueLink, which is completely free. That app gives you plenty of additional features, a more detailed remote start option and the digital key, with that you can conveniently leave your key at home and operate the entire vehicle just with your phone. The fingerprint feature offers additional security and convenience. Your personal settings (seats, heat, radio etc.) are saved in case someone else is ever driving your vehicle, any changes they are making will not affect your settings. Contrary from what I have heard from other owners, mine came with a spare tire, but might be just the limited version, other models might not have that. What did not come with mine was a cargo cover, which I think is a must-have, to prevent open view into things in your trunk. I was able to convince my dealer to add that free of charge.

Chris Walker gave us excellent customer service. Questions he couldn’t answer he found someone who could. He and his financial team stayed past the dealership closing time to accommodate our schedule and complete the buying process without rushing us.

It was wonderful. Jose and Case were very helpful, kind and listened to what I wanted. I had been to several dealerships and this one was the best and didn’t make me feel pressured. I really appreciated how I was treated.

Car is brand new to me. Still figuring out ins and outs. There are a few quirky things like fan on the heater adjusts itself randomly.

Been buying from them for years. Sales people listen to what you’re looking for, finance people will work with you. Over all a good experience every time.

After my Hyundai was stolen then recovered the ignition switch and steering column needed replaced/repaired. My contact/service tech, Craig, worked with the insurance company. The parts were ordered and received much quicker than was expected. The repairs were completed within 2 days. It looks and runs like brand new. They even cleaned the interior due to the thieves having smoked in it and making a mess with ashes.

Nate assisted me on purchasing a preowned Tucson. He was friendly, knowledgeable and vet prompt in his communication after my initial visit. Entire staff was most helpful and friendly. Highly recommend Germain Hyundai!

Great service department. Friendly, knowledgeable staff. Clean waiting area with refreshments. Will continue to have my vehicle serviced here