JR and Melissa are amazing. I Recommend this dealership to anyone looking for a car
Shocked at the amount of interior Road Noise.
by Ford Fan from Las Vegas, NV
January 1, 2019
Road in a brand new Q50 with a friend who had it as a rental. I was astounded at the amount of road noise in the cabin and all windows were up. Had to raise our voices to talk above the road noise. Shocked because I've always heard that Infinitiy's are great luxury cars. I'll stick with my Ford Explorers...they are dead quiet.
I purchased my new vehicle from here and from the salesman to the GM to the finance manager they were top notch! Very impressed and excited that I found them with the help of cars.com. Best buying experience I've had!
Fastest car I have ever owned in style
by Infinitifan1 from Derry
December 13, 2018
Most beautiful luxury car with the best premium performance! Love the steering and handling with the power behind it!the double screen is so state of the art and adds to the beautiful design of the interior.
Yea they work with you on your payments as long as you keep in touch with the dealership. Also help you leave there with a car. Really love the energy in there. Lol just say they stay true with you on helping you.
More car for the money
by Tom in Lincoln from Lincoln, NE
January 13, 2019
This review focuses on the Q50 AWD vs. the BMW 328ix. I was surprised about the driving performance and interior functions. The Q50 comes with more interior stuff, including a better experience with the control screens. In short, it has more tech on the inside. The Q50 has great acceleration and handling-faster the the 328. The BMW 328 still has superior handling and design-it's just got more swag. For the money, however, there's more confidence in driving the Q50 after the warranty runs out. Having just driven the Q50 in six inches of snow...it does very well, even on un-plowed side streets. In summary: The BMW 328 is cooler, and handles slightly better. The Q50 has better tech, is more comfortable, and still fun to drive.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
So in love with this vehicle
by Darla from CA
December 28, 2018
This car was an awesome fit for me. A good size sedan. The exterior looks awesome love the body style with a sporty look. Luxury interior and the technology these cars have are insane. So pleased with my purchase.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Amazing to drive
by InfinitiSuperFan from Brampton, Ontario
December 27, 2018
Love the interior and exterior. Sporty design with a luxury look and feel. It's safe, reliable, and fast (for those who love the need for speed).
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
2017 Q50 AWD
by DoubleD from West Nyack, NY
January 2, 2019
The vehicle is well designed. Interior cockpit is excellent. Since I purchased the vehicle in Oct. 2018-it's too early to determine realability.
Did have an alignment issue after purchase which dealer corrected. Unfortunately even though I had an extended warranty, they charged me for the realignment.
So helpful in helping our son buy his first car! Understood how important it is for him to build his credit. These guys were great!
I can actually say I love this car!
by Megatron from Alpharetta, GA
January 10, 2019
Since 2009 I was in love with the Genesis coupe but couldn’t afford it and been wanting it up to 2015, then I moved toward the Genesis 5.0 sedan or the Infiniti Q60 to look more my age. when I decided on strictly sedans I started looking at the Lexus GS 350 and the Infiniti Q50S. I test drive both and fell in love with the Q50S. Good speed, good power, smooth ride, a lot of features (depending on the trim you get -mine is just about fully loaded-), fun to drive, pretty good on gas even though it’s a V6, tons of safety features, looks mean but sleek at the same time. Awesome car and would recommend to anyone looking for a fun car to drive as well as safety oriented!
Super casual experience. You just walk in and they let you test drive whatever you want by yourself and there’s no pressure they just work with you. Enjoyed working with both Ali and Alex, both salesman are knowledgeable and fun to work with. The cars are almost always a great deal, but they are sold as is so make sure you get them checked out or get the warranty offered with them. Great experience from start to finish, Would recommend!
Very fun car
by Delphint from BOYNTON BEACH, Florida
December 10, 2018
This car is a very nice car to own. A truly beautiful car both inside and out. Has quite a powerful engine for a v6 which gives the driver an exhilarating driving experience.
I have bought many cars over the years, the one before this one from a large dealer group. My buying experience cannot even be compared to the large dealer group since it was far superior. The car was not only priced well but they agreed to do repair work in a timely manner. Everyone from the sales rep to the GM to the porters provided service beyond expectation. Great place!
Infiniti has done it again
by Angela W. from Frisco, TX
December 3, 2018
Absolutely love Infiniti and they continue to impress. I will always drive an Infiniti. I have the Sport and will be happy for years to come.
My husband and I visited Chesrown the Sunday prior to Labor Day and they were extremely busy given they are one of the few dealerships open on Sunday and it was a holiday weekend. Salesman Joey Powell assisted us as we test drove several vehicles and ultimately purchases a 2018 Chevy Silverado truck. Joey’s patience, product knowledge and sales approach coupled with Chevron’s ease in transacting business made for a pleasant buy/trade vehicle experience. We highly recommend Chesrown to those contemplating a vehicle purchase. Customers for life - the Queen family.
Recently bought a used car and it surprisingly was a great experience. The salesperson was friendly and honest. However, my car did not have a place for my front license plate. The service department did an excellent job. It was a quick and easy fix. Would definitely buy another vehicle from this dealership.
excellent luxury for the price of a mid class
by LeoZZZ from LA, CA
December 17, 2018
It’s like driving a 60k bmw but only paid 40k, best value car I have ever had. The aggressive looking is awesome, plus the seat is very comfortable. The only down side is gas mileage of the car is always around 20mgh, not 23 as they stated.
My salesman worked really hard getting me the car I wanted, great atmosphere, and friendly staff. Would definitely buy here again and definitely recommend to friends and family.
Best handling car and most comfortable car !
by TexasFlorida from Naples, FL
December 11, 2018
Drives phenomenal in rain slick conditions and it’s very responsive when stopping quickly etc. Comfortable, classy, and sporty with a posh interior! Seats 5 people comfortably and the trunk is quite spacious too!
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
Overall great value!
by Ref13 from Worcestr, MA
December 25, 2018
Just purchased this beautiful car! Over all it’s a 5 star vehicle across all lines. My only small complaints are why why would you put the center console storage so far back that you car barely access it (and it’s rather small) and the glove box is also a bit tight.
Other than that feel confident to purchase this vehicle. You will not be disappointed!
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