Used INFINITI QX50 for sale near Elk Grove Village, IL

Jacob Mahlert sales and leasing consultant was awesome and informative! Shamus Gallagher great financial advice

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

Great service and I had a very fun awesome sales rep ( Danita Graham help out on choosing a car. I’d recommend her to anybody 👍🏾

All around good SUV. Sporty and comfortable. The good is AWD all the time is really nice. Interior is comfortable and really nice. I like having 2 screens. The scroll button is nice on the center console. Rides good, quiet, steering great, sits low more like a car not an SUV. Comments below about brakes?? I have had not problems with brakes. The bad, really bad turbo lag in 4 cylinder, Premium gas only sucks, paint chips to easy. Car would be awesome with a 6 cylinder 3.5L.

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

Car is a pleasure to drive and has all the bells and whistles you could possibly want. Very pleased I decided to by an Infiniti over any of the many other cars available.

Very easy to work with and straight forward. I would definitely recommend them or buy another vehicle through them.

Love it!!! My salesman Ali Abdullah at Infiniti in Clarendon Hills. He was very patient, helpful, understanding with our needs. He made this experience exciting and comforting! Please ask for him, he will take care of you. Joe is amazing as well!

From 2021, when my Q60 was first transported to Infiniti of South Bay for system calibration work, and to date, the quality of services I've received is always spot-on and without equal. Without exception, my interactions with the entire staff have been nothing short of excellent! Regiment comes to mind, as they operate sort of in lockstep, as a cohesive team of seasoned professionals. And once again, Jerry Vargas performed a stellar job looking after my Q60's needs, added to being the only facility (from my research) to solve an engine area (chirping) noise issue which has plagued many "Q" owners. Clearly, a raise/promotion would be very much in order, IMHO. Lastly, I could best describe your facility/staff as a 5-Star Spa - For your vehicle! Special thanks also to Carlos, Zach, Felix, Noel, Mike, et al.

Very pleasant auto buying experience. Great people to talk with and fair in their negotiations. I pointed out a scrape on the vehicle and they made a fair adjustment. It was the perfect buying experience … until I woke up this morning. I went out to wash the bugs off from driving home the night before and found several breaks and cracks in the grill and fender that I didn’t notice when I bought it the night before. They of course didn’t point them out to me. All I can say is, “Shame on me,”. My responsibility for not looking it over more closely. My bad not them. Buyers Beware! Look over every inch, twice. Everything is made of plastic these days.

Jeffrey was great to deal with and made the process quick and ran smoothly! The facility was spacious and well stocked with drinks and snacks

Car is beautiful inside, has all the bells and whistles… and best of all a panoramic sunroof!! Luxury at a reasonable price and unlike those European cars, won’t be spending all its time in the repair shop!

I certainly regret this review, that I was wrong, it was my mistake, when I looked at the car I didn’t inspect it thoroughly and what I didn’t like was the gas tank without a cap, it’s just a new model but there’s nothing you can do about it, but otherwise everything was fine. If, of course, I had decided to immediately think and buy a new one instead of supporting it, then I would have been fine. And now I greet Mr. Scott and Mr. Chris. I thank them for their respect and attitude towards me.

best car purchase ever, seriously the easiest car purchase and I have bought alot of cars

Walfred Perez worked his butt off to ensure we were given the best deal for our trade-ins and kept in mind our inherent needs for a new vehicle. We had never before shopped at a VW dealership nor did we know much about the selections, but he gave us the entire rundown and allowed us to test drive as much as we wanted to ensure we were making the best decision for our family. He is such a great person to work with, and even worked on his days off. Couldn't have asked for a better salesman! The other sales team members finance team also was very kind, hospitable, and helpful!

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

The I talk with was very Profession And knew what He was talking about, very Focus., smart guy

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

I love the interior very comfortable seats very stylish exterior ,ride is good. My complain are those 19 inch Run flat tires are very loud . I will be replacing it with a regular tires probably a Perelli or Michellin tires. Brakes were service because it makes a tapping noise because it needs lubrication after 38000 miles .Over all This car is reliable . Just do regular maintainance and everything will be fine.

They did a great service as usually. You feel welcome and they keep you informed about service. Besides the estimated time was expected and on time !

I had a great experience here. I worked with Manny and he did an excellent job. I am very happy with my new car!!!

Zach was great and transaction was smooth. He answered my questions promptly and was a pleasure to work with.

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

Jim Parker was very timely in responding to emails (Which is my preferred method of communication).

Beatifiul design, great performance. Rides great, plenty of power. Really nice features on this car. I would buy another one without hesitation. Infiniti designs are top notch.