Used INFINITI QX50 for sale near Marblehead, MA under $40,000

Gene Robbins is the best Service manager around. He will do anything he can to take care of you car issue. I had a non warranty covered issue and he worked out a very reasonable way to address the problem. Great job Gene!!

It is nice dealing with true professionals that care about the customer experience. What a great team at Kelly Infiniti. My service rep was Pete and exceeded all my expectations. Always taking excellent care of the customer needs and paying attention to minor details that makes a great difference. Outstanding!!!

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

Great service last three years Lisa is truly special and I appreciate it. Their hospitality is great . will continue to have a relationship with them👍🏾.

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

I recently purchased a pre-owned 2024 Hyundai Palisade from Kelly Infiniti in Danvers. The entire process was a very positive experience! I dealt with Product Specialist Giovanny Almodovar and even though I was not purchasing an Infiniti his knowledge regarding the Palisade was outstanding! He answered all of my questions in a polite professional manner. Thanks to the excellent customer service provided by Giovani the entire process of purchasing the vehicle couldn’t have gone smoother.

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

This SUV met all my needs regarding styling, safety and pricing. I did a lot of research on Infiniti because I have a Nissan Pathfinder as well. The buying process was the easiest I’ve ever done.

Brought it in for the first oil change, etc. They wash the car afterward, which not all dealers do. And I had accidentally pulled off a plastic part behind the left front wheel, and they put it back on with no fuss and little expense.