Used INFINITI QX50 for sale in Monrovia, CA

I drive 20 miles to come to this dealership when I need repair and maintenance, though there is another Infiniti dealership just 7 miles away. Tuan Nguyen, my go to service advisor, is very nice, good at what he is doing, and most importantly, honest, and treat customer with respect, always look out for his customers. I recommend their service, especially Mr. Nguyen, to everyone!

Best car I ever had I love my 2020 qx50 I’ve owned volvo, Audi,Lexus . This one has been the most fun reliable and head turning . Very comfortable for my back issues.

After owning other luxury brands and having to make trips to the dealerships for issues was a constant time consuming thing we had to deal with in between services. I’m happy with my infinity qx50 looks sleek and very comfortable for my bad back.

This dealership went way over the top to meet our needs during Covid. From GM Peter King to the front desk reps, this is a Customer Comes First shop.

The vehicle is somewhat underpowered, would have been better served with the stronger, 3 liter twin turbo that comes in the Q50 (my wife has this vehicle). Also, the heated outside mirrors should be STANDARD equipment, this more important than apple car play or illuminated kick plates.

Great service ! I arrived and was helped from the beginning. The salesman was very informative and patient, not pushy at all . He was also very attentive.

Vehicle is dismissed by so call experts BUT my experience with is car is the opposite. Fast, safe on snow+ ice, corners well, comfortable, inexpensive maintenance.

Thank you and I tell everyone I know to buy a car from you guys..

Deshan was my sales person and he was really good at finding the perfect vehicle for me and my family. He was able to get me approved and was very knowledgeable on the cars he was showing us

This car is beautiful, stylish, classy and comfortable! The ride is smooth and the look is amazing. When I drive past, heads turn! I LOVE my car!!!

After a terrible experience at Rusnak! I had the car there(Rusnak Service Dept." for 5 days with an appointment before they did a "Check Engine Light" Like.. come-on! Really!? I decided to take my Porsche out of there and called Porsche Downtown in L.A. and made an appointment for tomorrow morning with Andy Acevedo Service Advisor. Great guy! I dropped my car the next day and they gave me a beautiful loaner. Which Rusnak never offered me the last four times I had brought my 991. I received a call from Andy around 2 p.m. and told me they replaced a defective engine thermostat and the vehicle was ready for pickup! Like Wow! THANK ANDY AND L.A. PORSCHE FOR THE GREAT SERVICE!

The service advisor was very polite. Explain the various options that I had when I drop the car off as far as options to pay or to service my vehicle to make sure he was in proper working conditions.

Car is a pleasure to drive and has all the bells and whistles you could possibly want. Very pleased I decided to by an Infiniti over any of the many other cars available.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

They offer a very nice price for the customer, they have a great repair offer to fixed for the customer too. Mr. Fernando is a good dealer sales Associate. Very friendly.

Great service, Gabriel and Jose were very helpful throughout the process and clearly explained the process. Would work with this team again in the future.

Best experience in sales service and deal. Mouris you are number one! Greatly appreciated! Best in performance, price, and prestige! Met my needs and expectations!

In general, excellent services. However, 2 and a half hours quite long for waiting

Car is beautiful inside, has all the bells and whistles… and best of all a panoramic sunroof!! Luxury at a reasonable price and unlike those European cars, won’t be spending all its time in the repair shop!

Do yourself a favor and go See Jackie, she was excellent!!! I'm not a fan of car shopping usually it ends up being a pressure sale, with Jackie it was more like shopping with a friend. she worked within my budget and went above and beyond right down to finding me the exact interior and exterior color.

I worked with Mike Velasco and tj boldt. They were great at explaining the whole picture and not leaving any questions. I feel I got an honest deal with a great customer service.

Very happy... will buy from there again when it's time to purchase another car

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

Good service and sales experience. Tell Infiniti Headquarters this is my 3rd car from them, and I’ll buy a 4th if they put the QX80 motor into the QX70 body. They’ll also eat Porsche’s lunch on the Macan if they do that….

The service at Kia of Carson was much more promising than Kia Cerritos. The service was very straight forward. I came in for a tire since I hit a very bad pot hole and Tony Kim was super attentive at hearing my concerns. My only complaint would be the the amount of time I spent waiting for just a simple tire was disappointing. Unlike Kia Cerritos, they offer a free Lyft ride for up to 13 miles so that we aren’t stuck waiting like I did at Carson :( as far as I stand now, I would still recommend this dealership compared to Cerritos

Great to have a new Jag dealer in the neighborhood so I don't have to drive all the way out to TO.