Used INFINITI QX50 for sale near Mount Prospect, IL

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I have had this vehicle for 3 weeks and have been extremely impressed with the comfort, ride quality and performance. Interior is aesthetically pleasing, well-appointed with leather and wood accents and high-grade plastic components. Seats are extremely comfortable and supportive. The engine is more than powerful enough, and ride is comfortable yet sporty. The size is perfect for someone looking for more room that traditional sedan, but not and oversized SUV. AWD has proven to be effective in the wet weather and I anticipate good performance in the snow this winter.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

I have a 2017 Qx50! This car is sporty and comfortable. Had to replace the radiator at 97,000 miles. Other than that it is very reliable.

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

This car has survived two cross country drives in two years. We are in our 70’s so comfort and reliability are king. It gets great marks for comfort....we would probably not have been able to walk after a long drive in our previous vehicle. Two critisims: The rear gate should be electric like 99.9% of other comparable vehicles. Second, we keep dropping stuff in the opening between the seat and the console. There needs to be some kind of covering. Or the console needs to be wider. [Dont mess with the seats; they are great!@]

Outstanding. Honest, up front, didn't try to hide anything or spring anything on me at the last second. A delight to do business with. Lukasz especially was a great sales person.

Love it!!! My salesman Ali Abdullah at Infiniti in Clarendon Hills. He was very patient, helpful, understanding with our needs. He made this experience exciting and comforting! Please ask for him, he will take care of you. Joe is amazing as well!

I had a great experience here. I worked with Manny and he did an excellent job. I am very happy with my new car!!!

This SUV met all my needs regarding styling, safety and pricing. I did a lot of research on Infiniti because I have a Nissan Pathfinder as well. The buying process was the easiest I’ve ever done.

Today I went in for an oil change for my mom , and I talk to the manager about light grinding noises that I heard when my mom was turning only. Firestone told her she needed brakes and the manager Tony had my mom‘s car pulled up on the lift, and the brakes were fine, but when the mechanic was taking the wheel off, he noticed that there was some play and it turned out to be a wheel bearing. If you’ve ever seen anyone with a wheel that fell off their car on the highway. That probably would’ve been my mom because she Hand some teenager at fire stone Check it out telling her she need brakes. It didn’t make any sense because she just did her brakes like 12,000 miles ago. Always get a second opinion..

I had an amazing experience working with my salesman Antoni. He guided me and my family to the best car that suited us. He makes the car buying process super easy and smooth. The car was also a very good price too!

My Wife and I went into Huntley Ford, we met with Joon he made us a great deal on a Bronco and got us in and out Quickly. Will go back to buy another Ford their.

After visiting a different dealership where we felt completely overlooked, working with Ali was a breath of fresh air. From the moment we pulled into the lot, Ali greeted us warmly with a smile and a genuine sense of welcome. His approach was never pushy—instead, he was thoughtful, patient, and fully committed to understanding our needs. Ali took the time to truly listen and provided us with a personalized selection of vehicles that matched our preferences and priorities. This saved us an incredible amount of time and helped us focus on what really mattered. He was also impressively organized, having paperwork ready in advance and maintaining excellent communication every step of the way. What stood out most about Ali was not just his knowledge of the vehicles and their features, but the way he worked to ensure we received the best overall value. He proactively reviewed all available incentives and savings opportunities, including several we weren’t even aware existed. He took the initiative to ask meaningful questions, like our professional backgrounds and ownership history, which led to valuable savings we wouldn’t have discovered otherwise. Ali’s service was sincere, thorough, and above all, customer-centered. He made us feel like we had someone in our corner, advocating for us—not just trying to make a sale. That level of care and integrity is rare, and we’re incredibly grateful for it. We wholeheartedly recommend Ali Abdullah to anyone looking for a car buying experience that is honest, efficient, and tailored to your needs. He made a potentially stressful process feel easy.

Fantastic experience all around. Magdalena was very knowledgeable about the car I was interested in and was instrumental in guiding me through the process. The entire experience was smooth, friendly and professional. Joseph was a delight to work with in finance and he was patient and knowledgeable in working me through that process. There is a reason I have been coming to Infiniti of Naperville for years, and it is because of their team members. Buying a car is stressful enough, but it truly helps to have partners in the process who understand and appreciate my needs and work hard and collaboratively to meet them. Most importantly, Magda and Joseph are great people and I enjoyed hearing about why they are passionate about what they do. Just a great experience all around.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I bought the now six year old 2017 QX50 with 47k miles on it. ( I paid 15k USD). Aside from having to replace the radiator, ( I knew it going in) it's an awesome car! It drives and handles like a sports car. It definitely doesn't sip gas, but you have to let the big dog eat! The interior is on point with a luxury feel, but if you're thing is an awesome infotainment system , this isn't the car for you. This car is all about the driving experience. The engine has plenty of power and the transmission shifts nicely. It's not the quietest cabin when driving, but that's why it has a decent sound system. This car is made for those who want a sports car drive, without the sports car price! ( This has the same engine and setup as the 370Z). For me, this car checks all the boxes for performance and drivability. I love driving this car and would recommend it.

Amazing is all I can say. Bought a 2019 Range Rover. Two other dealerships wouldn’t even look at me, but they welcomed me and made me feel comfortable. I will definitely be back when I’m ready for another vehicle.

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

Wendy was my sales person and she was the most sweetest person ever. Gave me a great deal!

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I keep returning and keep buying Infiniti because of the quality in their cars. I don’t worry about any kind of auto problems, I only drive.

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

We only got our Infinity 3 months ago, but enjoy it vey much! We will change Mud & snow tires off it soon in hopes of lowering road noise

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

I purchased my QX50 Infiniti (Black) a year ago. I love it. It rides so nice. No issues... perfect...It is just the right size for me. I added crossbars (at the dealer) and have deck hands to transport my kayak. I cannot be happier...

Love the color and feel how it drives. It is a beautiful car and very happy with. Definite upgrade from my Nissan versa plus my husband bought one day before also.