Easy purchase of new RDX
December 3, 2018
My wife and I started our car search with a disappointing purchase attempt at Mile High Acura (recommended by Costco, but no negotiated 2019 RDX prices with the Costco Auto Buying Program). Mile High could not deliver, in a timely fashion, an RDX in the color (blue) and configuration (Tech Package) I requested. They had me deposit $1,000, to demonstrate my earnestness in purchasing a vehicle, for a vehicle that may be delivered in a couple of weeks or no later than a month from the date of my deposit. That night I found online two RDX vehicles exactly in the desired color and configuration at Courtesy Acura. I attempted to get Mile High to trade for the vehicle, which is a customary practice among dealers everywhere, but apparently due to some past conflicts, Courtesy does not trade vehicles with Mile High. Mile High, earlier, told my wife and I that the blue color vehicle I wanted was not available anywhere in the five state regional area and the manufacturer currently isn't taking orders for that color and configuration (Tech Package) combination. That was a "strait-to-my-face" lie. I believe they wanted to get me to change color and/or configuration to go with something they might have on the lot. I cancelled my deposit within three days (allowed by Colorado laws) with Mile High Acura after finding the car I wanted at Courtesy. Courtesy Acura matched my price and delivered the vehicle two days later. Gizette (GeGe) the sales person was very knowledgeable and professional and a pleasure to work with. I highly recommend Courtesy Acura if you are interested in an Acura vehicle. The management, sales staff, and technicians, in my experience, are first rate.