I was in the repair shop and Abel took care of my car immediately and quick service. I had a great customer service at classic Chevrolet.
by big wizy styles from washington dc
August 21, 2018
Overall, I got this car with 19k miles on it . it was great. size, power comfort. plenty of bells and whistles. great for the road. but when I got to around 80k miles ..I started having issues. rear seal differential 1500$. the dashboard cluster flashes on and off and needs to be replaced, 1200$. every now and then there is a loud clicking noise coming from somewhere in the car. then around 90k miles took it to both infiniti and Nissan and they could figure out why the service engine light keeps coming on. I'm now approaching 100k and its turned into a money pit so I might sell. up until 80k miles it was awesome. I got another qx56 a 2012 now.
I recommend this high end place where there???s no pressure and you???re in and out in no time ! Prices are low and they show you everything in front of you so there are no games being played ! I???ll refer my Friends there as well ! Thanks guys for the beautiful car ! Taz
by Jamie from Salemburg
September 19, 2018
Great car with awesome handling and agility. Roomy 3rd row is great for travel or children. Leather seats are fabulous and real leather not imitation
Service advisor Nicholas is such an amazing guy to work with! He is very thoughtful all while striving to complete the task at hand all handling multiple clients. I’d like to say thank you for being extremely professional aiming to please.
This car has multiple front end alignment issues.
by Cflowonthego from Oxford, CT
July 29, 2018
This car is a beautiful to look at but has given me 2 consecutive years of front end alignment issue that have not been corrected by the Infinitie Service Team. It goes through 1,200 dollar tires in 11, 000 miles or less because of it’s front wheel suspension and alignment issues. The car has ’wheel hop’ that feels as if the car will literally jump off the road or into another lane of traffic. It has also had problems with it’s catalytic converters which caused the check engine light to come on ( this was a major job that had to be replaced/corrected). My car was still under warranty because it was practically new however, this would have been a three thousand dollar job to fix if it were not still under warranty.
Trevor was great. Took his time making sure i was happy with everything from start to finish.
Love being an Infiniti owner
by magm2006 from Rochelle, IL
July 2, 2018
This is my second Infiniti, both bought used. In the rare instance that I had an issue with the vehicles, Infiniti was so helpful. Any issue was always covered, no questions asked. This QX56 is perfect for our family. There is room for everyone and everything. There is DVD and power outlets - which the kids appreciated. Plenty of power to pull the boat, too.
Alex was amazing he got us into a truck that we never thought we would ever be able to get. Alex went the extra mile for us. He is very good at what he does and he's in it for you not a sale. We definitely will be returning and recommending him to anyone that is in the market for a new car.
Most reliable car I've owned
by SeeNeely from LOS ANGELES
August 9, 2018
This car met all needs, very spacious, smooth ride on roads and highways, will definitely recommend this vehicle to anyone looking for a luxury Suv.
This vehicle is very well built and engineered. It has a super comfortable ride. I have put 125K miles on it and it still drives like a new car. It is still quiet, smooth, and the exterior paint and interior leather look as good as when it was new. Of course, I loved this car and took meticulous care of it but it had to be well made to begin with in order for it to last this long and be in such great shape. With the way we have kept it, I have no doubt it is good for another 125K miles or more!
The purchasing experience I had when I was taken care of by Elizabeth, was excellent. No pressure, very friendly - couldn't have imagined anything better.
However I want to add a note, that when I first called this dealership to check availability of this vehicle, I talked to a gentleman, who promised to call me back with information and he never did. In fact, when Elizabeth checked the system later, there was no record of my call. I'm glad I followed up and met the right sales person in the end.
QX56 will take you anywhere
by DSP from Charlotte, NC
September 18, 2018
Infiniti QX56 with 4x4 has ample power to toe a big size trailer and it will take you anywhere. I used mint in the Appalachian Mountain during the Summer and Snowy cold winters and the vehicle performed better than any other vehicle I previously owned, and this includes a Range Rover. I have used this vehicle with my family on long vacations from Key West, FL to St. Johns, Newfoundland, Canada and it performed fabulously. Has ample space for a family of 4 with luggage for long vacations.
I was looking at a mercedes benz at shawws motor credit for a couple weeks.i was flying back from atlanta with a stop in houston.i called bedis the salesman i had been in contact with to send an uber to get me from the airport which he did.i arrived at shawns motor credit and the car was already detailed and washed and ready to go. bedis had my papereork prepared and after some contract signatures i was on the road with my new car.in fact i was on the phone longer with my insurance than it took to sign the paperwork. I would recommend buying a car from shawns motor credit and speaking with bedis as your car salesman.. bedis is friendly and knowledgeable and willing to give you a straight answer.
GET IT! Infinity for LIFE!
by kitten31666 from clermont
April 4, 2018
are you kidding. This vehicle kills! comfort ride visually amazing, features. unbeatable. The ride is luxury headrest DVD 2011 the body style changed its better
Where do I begin? Michelle, Malek, and Troy work magic at this dealership. Their prices are low compared to the value off NADA/KBB. They make sure you get a good deal and you can test drive and get vehicle inspected before you buy. No pressure at all to purchase. Plus they make sure to get me in my price range that I can afford.
by SP from Aurora, Colorado
June 11, 2018
Excellent vehicle. I bought this used 3 years ago and still love it. It's powerful, quiet, luxurious and reliable. I am spoiled by the amenities and the cameras. I really enjoy driving this vehicle and the reliability has been great. The only con may be the gas mileage but I knew what it was when I bought it. I was an Escalade owner in the past and moved to Inifiniti. Very happy I did.
I recently purchased a 2018 Diesel Chevrolet Equinox from Parkway Chevrolet. My salesman, Brandon Sinegal, was excellent in providing me all the information I needed to make the process go smoothly and be a pleasurable experience. The professionalism of this dealership from start to finish was awesome.
Spacious and very reliable
by Joe D from Milford CT
July 21, 2018
It was the best car I ever had I want to get a newer one asap...since I have a big family it was perfect for my life style we travel a lot on summer trips to FL and MA
Went in to the dealership as I saw a really great deal for a used car online. I worked with Shane Gee who was amazing. The process was a bit long but its because they were busy but the facility kept me, my wife, and my 5 year old son occupied. They had a play area for the kids and food and drinks while we waited. Overall the best car buying experience I've ever had.
by Kofifi from Jonesboro
June 18, 2018
Wife loves the vehicle fits us and all 3 kids very comfortably. Only thing is gas mileage stinks but it does have a strong v8.
Excellent Customer Service. Salesman was great. Dealership was great overall! Very friendly environment. Vehicle we purchased was used but excellent condition. I strongly recommend this dealership to anyone.
The most beautiful vehicle I've owned
by sigamone45 from Fort Worth, Texas
August 27, 2018
This Suv meets all my needs and my growing family, it has a third row secend row has dual screens for dvds alone with the remote.
Mr. Doug Tosh did an excellent job explaining many deails.
by MAMAT350 from DealerRater.com
December 5, 2018
Job well done!!!! By Mr. Tosh. Our first experience was good. Hope the car service department will also be a good experience. Thanks for begin so helpful. Mr. Tosh
Very luxurious and stylish car I've ever owned
by Pegleg from Griffin, Ga
November 2, 2018
This car is a jaw dropping and show stopping luxury car.. Plenty of leg room and plenty of room for adult size bodies but offer and have so many features.. A well designed and affordable car.. LOVE IT!!!
Stephen Winter@sales, my wife and i appreciate all your genuine efforts you put in to make it happen, it was a wonderful experience buying a car from Sewell Infinity.
Matt Morales, was extremely professional and addressed all my questions and solved the concerning issues. I am a Happy customer.
Overall the experience was top notch and Sewell infiniti is truly Obsessed with customer service.
Most luxurious car I've been in
by robindriver from phoenix, az
May 28, 2018
I've wanted this car since it was released. Finally obtained my goal and it's been an absolute dream. It has more room than I know what to do with and impresses everyone who sits in it. I wish the gas mileage was better, with all the extra bells and whistles there is more to maintain.
I'd recommend the extended warranty, it's come in handy.
Great and friendly customer service when I visited the location. They provided me with all the necessary resources required to purchase vehicle. Will recommend them
by Solomon from Acworth,Ga
July 4, 2018
Really bothered by the failure of small things. I needed to screw in a screw that kept the power tailgate motor in place,knob for rear climate is loose,passenger armrest is loose,camera sometimes works etc. At 90000 miles I have replaced radiator and my brake booster is failing. In comparison my 05 Tundra with 230000 miles still has all its original parts and no small things coming apart. Qx56 is a beautiful car that rides luxuriously,but I think mine was put together by a rookie.
Just shopping for a good used truck something good
by Brittany foster from Dayton texas
December 2, 2018
Brittany foster was amazing sales person with full of knowledge and a very positive person whenever ready to take the next step To purchase a vehicle she the girl
Most comfortable and versatile vehicle
by Bart from Seattle, WA
December 29, 2017
Towing capacity beats all, towing a 5000 lb boat over NW mountains without a problem. Interior as luxurious as my old Acura RL. Guests think the back seat warmers are awesome, since not included on many vehicles. Premium gas is needed and luckily is cheaper than it used to be. 4 wheel drive works great, and driving hundreds of miles through snow storms you'll be glad you're in this.
Very good. I waited for the car. Didn’t take long.
Service done to car: first oil change, check all fluids, check tire pressure, & complimentary car wash.
Best car I have ever owned!
by aacham from Missouri
March 29, 2018
The ride is great. Car has lots of room. It is very stylish, great lines. All the upgrades and luxury without the higher cost. Would recommend this SUV to anyone.
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