New and used 2025 INFINITI QX60 for sale near Bladensburg, MD

Amazing experience got a deal done over the phone in less than an hour. Marc was just awesome from the get go. Got an amazing deal on my car and i couldnt be any happier. Contact Marc Internet sales he will get u what u want and will work to make u happy...

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

I had Wendy Osterman as our Client Advisor, I have been buying Dodge vehicles since 1984. This is the first time I stepped away from the Dodge family and purchased my first BMW. We bought the X3 M50, what we have found out that this SUV is awesome and have enjoyed driving it everyone we get into it. Wendy was wonderful to work with, she went above and beyond to accommodate our needs. I had a great buying experience with her and would definitely do it again. If you are in the market for a car or SUV I recommend BMW and the best client advisor I have ever worked with. Please go see them, great dealership and great people. Thank you for the experience.

I recently purchased a pre-owned 2024 Hyundai Palisade from Kelly Infiniti in Danvers. The entire process was a very positive experience! I dealt with Product Specialist Giovanny Almodovar and even though I was not purchasing an Infiniti his knowledge regarding the Palisade was outstanding! He answered all of my questions in a polite professional manner. Thanks to the excellent customer service provided by Giovani the entire process of purchasing the vehicle couldn’t have gone smoother.

Outstanding…the best… Couldn’t be better…just ask for Zeek T….he’ll always watch out for you! Great service…ALWAYS!!

Very professional and courteous. My salesman was very knowledgeable of the vehicle and went the extra mile providing a new set of tires being installed.

Professional people with quick responses and great knowledge of the products they represent .fair pricing for all cars in question

Great job with communicating my repair issues and offering a solution to the costs. It was very good work and it is guaranteed!

Had a great experience purchasing our truck! Bill Stoler, our salesman, was outstanding—he went above and beyond, even working overtime to make sure we got the exact truck we wanted. Marshall in finance was also wonderful to work with, and together they made the entire process smooth and stress-free. Overall, a fantastic experience—we truly appreciate the efforts of both Bill and Marshall!

Michael Carter was very good. He is in the right job. Thank you for your help.

Darryl Sword was wonderful. He made the purchase of my Wife's Volvo very special. His customers service was amazing. Calling him from Albuquerque NM I thought I would get blown off like we did at other dealerships. Darryl treated us like we were in town. The integrity and honesty of Darryl, reflects great credit upon himself and the Jackie Cooper dealership. Thank you!!

Had the first service today. A wonderful experience from drop off to pick up. Service Department is excellent, can not say same for sales department. Tried to purchase the same auto from sales. Still have not heard from General Manager or owner to explain why I did not.

Great customer service! The staff were very friendly, and did not pressure me into something I didn?t want. I truly appreciate them helping me through every step of the process!

Great , the salesman was really good. They did all they could and got me into my new vehicle . Would recommend them to anyone wanting a good vehicle

I purchased a 2020 Nissan Murano a few weeks ago and I am still thrilled about my purchase and experience here. Not only was the staff, friendly and efficient, but they truly helped me in understanding the car buying process, even with my bruised credit history. I highly recommend anyone with a less than stellar credit score to shop here. They will move mountains to get you approved and into a car that fits your needs.

Great & exceptional!!! They go above & beyond than they have been. They make u feel at home. People should come here & experience the service & the quality of work they give. I will recommend more people to buy from this dealership

They are very professional and caring about the needs of the customer. They do a great job of following up on inquiries.

Alex was very helpful. He made the whole process of trading in my car and buying a new car so easy. He provided me excellent customer service. I am a long time customer of BMW Rochester because of the quality of the BMW and the excellent customer service.