New and used 2025 INFINITI QX60 for sale near Surfside, FL

Customer service and staff are excellent. The service advisor (Santos) provided the best price possible and provided details of the progress. Would highly recommend this dealership.

I arrived to the dealership on my first day shopping and they made it super easy for me to make a decision on that very same day. I told my sales person Denzil exactly what I was looking for and he was able to make it happen for me. I got the exact color and all the features I wanted for a really good price and they were also flexible with me on the down payment. I will refer anyone I know interested in a car because I know they'll be genuine and straight forward with there customers, plus everyone there was super nice. Definitely the place to go for a new vehicle!

Toni is amazing for servicing my car. Always timely and knowledgeable! She always know what I need and communicates effectively. My vehicle always comes out cleaner that it went in so that?s another plus!

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

Answer question quick an professional return calls promptly Lined everything up for delivery Very smooth transaction completed over phone

My personal experience with Infiniti of Coconut Creek has been excellent from the purchase, and the service depart. I definitely would recommend this dealership. Denni Ulloa, my Service Consultant is always available whenever I call with an issue concerning my vehicle. Great explanation of what is needed to solve the problem. While I wait for service, He keeps me informed. Very professional , knowledgeable, great customer service. 💯

I have owned 2 Infiniti Q50s over the last 10 years from Sawgrass Infiniti. The sales team and the service team are both top notch. I have had the same service rep for 10 years and will miss her. My sales associate has been there as long too. You can tell a good dealership by the tenure of their staff.

I?ve been going to Sawgrass Infiniti for years. The process is always smooth and without problems. I like the fact that the sales team does not pressure the customer.

I went to service my QX50, I end up leasing a QX50s. Mike was very kind, patient, and professional in helping me making my choice. He is a wonderful and exceptional salesman. I could say I had a very good experience. The process was quick and satisfying thanks to Mike.

Great service great price great staff shopped many but found best deal at Lorenzo Nissan thanks for help with my transaction Jesus the manager was very helpful and so was the service Dept

It's all about your salesman... I had a great salesman no pressure very patient and as a result I ended up buying a car... My experience was very pleasurable and and the car I got was in perfect conditions. Very satisfied.... Highly recommend the dealership just make sure you get a good salesman.

Lauren Smit thank you for your service your Knowledge and you patient. I went to the store and Lauren Smit smiled to me and she asked me right questions, keeping smile on her face and digging a little bit more about understanding what exactly I’m looking for... and I answer all her questions and we went outside to see the cars on my options, I was sure I’m going to get a BMW or an Audi and Lauren let me understanding that actually I was I looking for it’s Lexus. and Choose Lexus but! I had some problem with my Social Security number and I need to wait another week and another day and another 24 hour Lorraine and the manager Jimmy was so patiently nicely and kindly understanding my problem with a Social Security and they give me the time I needed keeping my car for another extra 24 hours I really appreciate that because of that I was able to get the best deal with the best price and the best car off my best price with the loan usually car shopping takes one day a couple of hours but my car shopping took about 10 days can you imagine the frustration but everybody in Carmax Was very patient and kind and understanding my situation thank you Carmax definitely recommend it to all my friends family and customers and I have a lot as a real estate agent my customers all need a car and my coworkers all need a car definitely recommend it love you guys. Sorry about my spelling words if I got any wrong.

This was the best experience I've ever had when purchasing a vehicle. Richy and Leo truly are the best!

Great place and wonderful employees that care. Will definitely return for service appointments. Highly recommend this dealership to others. They always have the customer in mind.

Excellent l,Very proficient. I was able to communicate with my service attendant and he was able to answer all my questions and explained everything to me that I wanted to know.