Used INFINITI QX60 for sale near Addison, TX

The best way I can describe this dealership from both sales and service is to say that it is the way customer service should be done. The values placed on the consumer is something both old world in terms of respect, and new world in terms of how to manage the experience and maintain long term relationships with their consumer. My vehicle was bought used and needed service six months after purchase. I must commend both the service writer Jessiel Cortez and the service manager Krista Polito for their professionalism and kindness above all expectations. I am immensely happy with my decision to both buy my vehicle from Sewell, and trust their service department to manage my automotive experience. To put it simply: I don’t know why anyone would go anywhere else for a car.

I LOVE the Grubbs dealership. They always take such good care of my car and make things go smoothly when it's in the shop. I had quite a bit of work done this time and I couldn't be happier with the outcome! Chas Velarde was one of the most outstanding service advisors I have ever worked with. He really listened to my concerns and he has such a wonderful attitude. The entire staff, from the front desk, to the attendants who bring your car to you, are always so nice to deal with. I feel lucky to have bought my car from Grubbs and will always bring my car, that I love, to them for service.

Excellent customer service, and Business all around. Please Ask for Enrique he is simply the Best!!!!!

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

Great dealership! Very professional and Mike went out of his way to make sure we reviewed all the cars we wanted to see.

This car is perfect for my family enough space and my husband has plenty of leg room.. plus we have a entertainment system in the car perfect for the grand kids for our trips!, absolutely love it

Very professional group of people. They did a great job of contacting me and following up. Sent me all the info I needed for the vehicle I was interested in.

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

Isaac Marquez was my salesman. This young man was very attentive to my wants in a new car. He found the perfect vehicle for me. I met several of his team members and they were all wonderful. I will recommend this dealership and Isaac to all my family and friends. Thank you, Grubbs Infiniti.

Response received from the dealership was very quick. Everyone at Sewell Infiniti was friendly and attentive all of our inquiries. Vehicle was exactly as displayed in pictures and great purchase experience completed in 2 hours!

The staff was friendly, patient and knowledgeable. Overall the facility is quite nice. Everything we were told before we even arrived was accurate and no gotcha's or pressure at all.. Highly recommended as it was a very nice experience.

I had a great experience with Mo and AJ. If you go there looking for a Range Rover or a high-end Audi just know that no matter where you buy that car it's going to have problems. There's about $800 in fees, pretty standard at dealerships like this one. The prices ar quite a bit lower than CarMax and other dealerships, so just kind of factor that in and you're still getting a Fair Deal out the door.

The car looks and drives excellent. This is our second qx60. Great quality and comfort lots of features and plenty of room for the family to stretch out.

Texas cars direct is the only place I would buy my used Mercedes. Good price and selection. No haggle. They take care of the customer.

The dealership was amazing. Everything worked seamlessly, the people were friendly and knowledgeable, and they have great products. We leased a GV80, and it is a dream car. Also, the service offered for the first 3 years is amazing. No need to go to the dealership, they come to you with a loaner Genesis. WOW

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

My Advisor, Robert Moler is exceptional in his role on the service team . Robert is very knowledgeable about the vehicle, and always provides complete detail on any question I may have about my QX60!! Robert is very professional, and goes above, and beyond to take care of your vehicle needs.

Chris Calltharp did an excellent job finding us the perfect luxury suv, a QX 60. We visited many other dealerships to look at an explorer, pathfinder, blazer, rx350, Range Rover, Toyota and some used suvs at Carmax. I was not really impressed with anyone else’s knowledge or simple honesty. I applaud Chris for ensuring that this was a positive experience for my wife. She is extremely happy with her new 60! It was a pleasant experience. Please go find Chris and give him a chance to get you into an Infiniti. Sam in finance made that portion a seamless transaction as well. Very happy with Crest Infiniti!

We have either owned or driven every 3 row suv out there. We have a 22 Pathfinder as well is great too. We picked the qx over a yukon a caddilac xt6,jeep overland and a wagoneer series 2 if you drive one i bet you will too.

I approached buying my Miata with usual fear and trepidation... price was a concern... I didn't want to part with my 2001, yet thought it was time. Lori was very patient and relaxed. At one point I decided not to buy and she, without argument, placed it back on inventory. Also, at other points I'd dealt with Mark and Luke, co-workers with Lori--all cooperated with each other in a very professional and friendly spirit. I had two issues under 30 day warrantee--I was given a loaner car and was called in 1/2 day that car was ready! Location is a problem, gps a necessity for someone new to Dallas. I can now find it after 8 or so visits, but laugh when I finally do get there each time. I'll probably return for service, as I have a warrantee contract, though it allows me to go elsewhere. I feel I have some real and honest friends there, a good experience.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

The vehicle was in great condition and clean! When arrived, the vehicle was parked up front. I shopped all over Texas until I came upon their vehicle and the price was the best around for similar options.

This car has a nice interior. The three row seating is nice except the 3rd row is a little cramped concerning leg room. Great family car.

The communication was great. Very professional and knowledgeable. But the car broke down the first day I got it.

Very good car so far with more amenities than I knew rides well with great acceleration and gas mileage. There are blind spots that’s take getting use to. Love it

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

What a outstanding place for to buy a vehicle. I bought a new 2024 Jeep Gladiator Nighthawk. Took test drive, set down with the sales team. Within 2 hours I was driving my new truck home. Usually at a dealership it's a all day adventure but not at autonation jeep north richland hills.

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

I live in California and while visiting my daughter in Fort Worth my 2011 FX50s broke down needing a starter. I called the Infiniti dealership in Dallas which was close and they told me that they may not work on it because of its age. I contacted Grubbs Infiniti in Grapevine and they immediately told me that they will fix it so I can drive back to California. They did exceptional work and and the service manager was attentive to any questions or concerns I had I recommend Grubbs and super satisfied with the work done on my 2011 FX50s.

Awesome experience!! My wife and I were treated with respect and kindness. They are definitely everything their commercials say they are!

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.