Used INFINITI QX60 for Sale in Birmingham, AL

I always use this dealership for my service work.. they’re always very friendly and prompt. Clean lobby area for waiting. The dealership lot and service area can be a bit congested to get around in at times.

Driven QX60 for several years and they just get better every time! New brown tone seats are great-making interior lighter but still ready to take wear and tear well. Luxury for me and room for grandkids!

After experiencing the high pressure and lack of interest in our real needs from three major luxury car dealers in Birmingham, Kyle Roberts at Infiniti of Birmingham actually made the purchase process enjoyable. He took the time to listen, understand our needs, and help us find the right car...at the right price. We purchased a QX60 and it is AWESOME! Every step of the way there was never any pressure to make a decision, just genuine respect, and professionalism. Kyle and the team at Infiniti of Birmingham went above and beyond the other dealers to make our experience a real pleasure...and the QX60 gets 5 out of 5 stars!

Love the Suv drives great and has been a fun family vehicle. Took the Suv for a trade in and was upside down by almost 6 thousand. I rather keep the Suv than take that loss

I recently moved to Birmingham from NJ. This was my 4th leased car from Infiniti, but my first from an Alabama dealer. I can say without hesitation that this was the best car buying experience I???ve had to date. Courtney was knowledgeable, professional, and a delight to work with. I was a happy Q40 owner and wanted another one but the model was discontinued. Courtney did everything she could to make a Q50 work for me, and now I can???t imagine owning anything else.

This car met all of my needs. It has a moonroof, third row and a backup camera. It is the perfect size for my family.

It was very refreshing to have a car buying/purchasing experience with Kyle and Infinity of Birmingham. Mr. Roberts was prompt in follow ups, empathetic to needs and sincere. My family and I didn???t feel pressured and he was willing to work with us around life???s schedule. He also introduced us to Sales Manager(Mark) and the GM. I found them to be equally impressive. Without reservation I???ll consider him for future auto purchases and recommend him, dealership and current staff.

Until buying I check it.Read reviews every body gave it 5 stars.When I test drove I loved it. After that I recommended to my all friends.

We went to Infiniti in Birmingham and the service there from beginning to end was far superior to any other dealership we have been to. Kyle was very professional when a coworker had to hand us off midway through as the other salesman's appointment had shown up. Kyle made the transition in salesmen smooth. We talked and discussed things and even left the dealership (got in the car and never made it out of the lot) before we came back and all parties moved a little bit and got the deal going. Kyle was terrific with our son allowing him to hang out and watch tv, talking with him when he had observations and questions and even offering him some food and soda (definitely the way to our son is through food!) Throughout Kyle allowed us to hang out in his office while all the paperwork was being dealt with and phone calls made to secure the loan and get everything together. He allowed me to pull out my computer and work and all the while chatted with us so we knew we were not taking up his time and offered us drinks and food throughout our time. I can not say enough great things about Kyle! This truly was an exceptional experience. He even gave us a few "perks" that normally only come with new cars. Kyle also explained that I needed to come back in and learn all about the new bells and whistles on my car and did a fantastic job going over everything once we came back in. I highly recommend this dealership and Kyle in particular!

The Vehicle had every option I could have ever wanted. Comfort, Control Great Mileage (ECO Mode) , Convenience, Ride, Navigation, AC & Heated Seats, USB Connections at all 3 rows, Bose Surround Sound System, 15 speakers, Intelligent Cruise Control (Full-Speed Range), Front & Rear Sonar Sensors, Distance Control Assist, etc WOW A vehicle I will keep for years. Infiniti did it again for me!

This is a super fun car to drive. Looks great inside and out. Super awesome styling! Love how the auto headlights follow the rode. Auto drive is awesome on the freeway! Everyone asks me about it! Wont have another car besides Infiniti!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This car meets all of my needs, plenty of leg room and cargo room, the ride is smooth, surround sound in the car works and sounds great! 2nd and 3rd row seating has plenty of room for passengers, love the USB ports available in the 3rd row.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Really comfortable suv great looking car.great for a family. Has alot of upgrated features. Backup camera ,heated seats. Dual climate control. Back row climate control. 3rd row seats.great soud system.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Haven’t had it long, but I did a ton of research before purchasing. Got burned by an Atlas that was in the shop more than out, and wanted reliability first and foremost for hauling my three munchkins. NHSTA recalls and complaints for this vehicle are practically nonexistent. Interior is gorgeous, ride is smooth and is responsive when you hit the gas pedal. My kids love the DVD, I love the Bose system and quiet cabin. Second row (passenger side) seat slides forward providing plenty of room for my third child to get to the third row. Second row slides forward/back within a 5 ½ inch range, which allows quite a bit of legroom for third row. I intend to line all three up in second row for longer trips, maxing out cargo space, but we’ll see if they torture each other sitting side by side. Overall, luxury ride and love it!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

This car is so comfortable! The seats are adjustable in many ways, my favorite being the lumbar support. It also accommodates my 6'6" fiance, with plenty of room for extra passengers. We love the dual climate control, no more arguing over the heat. The QX60 handles well and the V6 offers plenty of power to pass on a hill while maintaining a smooth, comfortable ride. It feels more expensive than it is.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

The QX60 is the perfect combination of performance and comfort. My children love the entertainment package and their 2nd row heated seats. Every feature is well thought out and perfect for my family, not to mention the conveniences for the driver along with good gas mileage!

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

This car exceed my expectation, is beatiful, very confortable, luxury, strong, great performance when you Drive, give me 18 mil x gal�n. It's great for a SUV.

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

This car meets all my needs and more! It is an elegant and sporty looking car. Great for me and all my family members!! My children and dogs love the car!!

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

I’m currently leasing this car since 2017. I leased 2014 for 3 years and I had no problem whatsoever. Both cars were fully loaded and they were the least expensive compared to other brands. However The one I’m currently leasing is giving a problem with adaptive cruise control especially when I drive it for long hours. I take a trip every year from Michigan to New York and the adaptive cruise control keep saying malfunction check the owner manual. This problem I never had with the 2014. The second thing is that infinity need to update its interior. 6 to 7 years ago infiniti has the best looking interior but not anymore. Having said that I still recommend this car as long as it’s still the least expensive one to lease

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

This auto is very smooth, handles well, and has plenty of power for the great gas mileage. It could use a larger screen on the inside for parking guidance.

The Vroom.com team was amazingly helpful and responsive. I did not know what to expect as this was my first online experience of buying a car online. It blew my mind how easy it was. And when I was hesitant or confused, the team confidently reassured me. I will never go back, if at all possible, to spending a 1/2 day at a dealership again! #goteamvroom!

Best car owned. We love it. I recommended it to anyone. Best price for a car. Complete luxury experience. The kiddos love the entertainment system with televisions.

My husband purchased a 2011 Infiniti QX56 and I must say I am beyond satisfied. They only had the car for 8 days before I saw it online, and although it was test-drove and checked out, whomever traded it in unpluged the battery so that the check engine light wouldn't come on for a couple of days. Well we purchased the vehicle as is no warranty. We had it for 48 hours before the check engine light came on and Donohoo Auto agreed to pick up the vehicle give us a courtesy car while they fixed our vehicle. Only for us to get the vehicle back and the check engine light came on again, and they stepped in once again. We are so appreciative for donohoo Auto and I would recommend them over anyone!!! The staff was very polite and attentive. Kathryn was such a doll, Jimmy was awesome, and Jim exceeded my expectations

The car was everything I asked for, and the car quality is excellent. Very reliable. The color and interior great choice. Sound system I love.

It does a lot of things well but is sorely lacking in others ....dash design is terrible..I need some thins constantly displayed and others not so much but there are no choices . Does not feel or look like a luxury vehicle ...a 160 mph speedometer ? Really ?

They guys at the Kia service department were great. I brought my Hyundai in for service and they went through all my options for the cause of my problem and how they were going to fix it. Car problem is gone and I owe it all to those guys. Thanks so much!

This truck met all my expectations. Just beautiful inside and out!!!! Speed and durability is 10 out of 10..the best vehicle I have owned..enjoy yours.