INFINITI QX60 for Sale in Denton, TX

Overall was an ok experience. Showed up and test drove, agreed to purchase and went on. 3+ hours later I drove away with purchase. Staff was friendly to begin with then after not so much. Prior to going in, drafting payment instructions were sent from my financial institution. Everything was signed and I drove it off the lot. Within a day I get a phone call saying that I not THE DEALERSHIP needed to contact the financial institution because they hadn't been paid. A week after "purchase" I get another call, this time with threats saying I needed to get this taken care of or they needed the vehicle back. So something between a dealership and a financial institution, they decided to threaten the consumer. A major financial institution that is open 8-5 Mon-Fri, and yet it was my fault that they couldn't get this handled, with drafting instructions being provided to them a week earlier. After I the consumer, gave the dealership a phone # for financial institution, I get an email saying it was taken care of. Not an apology for the threats, or any of the other mishaps along the way. Again prior to purchase it was good, after terrible. Customer Service is the main reason for the low stars. Also don't fall for the "theft protection" they try and slide in on you at the end, nor the extended warranty junk.

Mr. Fife was very friendly and helpful when I brought my car in for a check-up. He was no-nonsense and speedy in his assessment. He didn't sugarcoat anything and told me exactly what was wrong, outlining the priority problems and what could probably wait. He made sure to let me know how I could save money and made what could've been a stressful service experience very pleasant and easy. Thank you, Mr. Fife!

I recently purchased a used Honda odyssey from Grubbs Infiniti in Grapevine. My sales associate, Zee, was very knowledgeable and helpful. The process went very smoothly and I would recommend this dealership. Thanks again!

Very nice location and friendly employees this was a quick and easy process to get my new vehicle that I'm verry happy with I recommend this location to anyone

Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman

Ash was so helpful highly recommended fast service! Will be back when we're in need of a trade in. Loved the computer to pick a car

This was my second time dealing with this dealership and purchasing my second car . Im hoping to do more business in the furture. Very good experience

No pressure sales, beautiful facility and their prices are better than many big dealerships. It was worth the 30 mile drive for me and while I didn't buy a car that day, when I find the car that I like and if they have it, I'll be back.

I had been looking for a car for over 2 months but I hate dealerships. The back and forth, management approvals, up sales, etc. All the dealerships online, local and nationwide, had prices listed as "upfront pricing" "no added fees", etc. But when I would call, there were added dealership cost, equipment fees, doc fees, preparation fees, etc. Anything but upfront and/ or no added costs. I got to the point where I would just call the dealerships and request final prices over the phone. Some would send them, with all their fees, some would say they can't without the customer being in the building. Now there is European Motors. I inquired about the information and Bruce got right back to me. He gave me the same price listed online. I asked about pricing, extras, etc and Bruce again stated everything was included except for the mandatory sales taxes and registration. I asked for photos, details on the Carfax, warranty information all over the phone and Bruce got it to me ASAP. My husband was leaving town that day and we arranged for a test drive on the way to the airport. Bruce had the car ready with keys, when we arrived. The car was exactly what was advertised, actually better, and the price was still the same (which was the best I have seen over 2 months of seeking). The paperwork was done in seriously, 20 minutes, and I was on my way to take my husband to the airport. It was the fastest I have EVER purchased a vehicle and the easiest. I also purchased an extended warranty, which blew my credit union away by the price. They couldn't come close to matching the length, cost and deductible. Long story short, European Motors was by far the best deal, experience and upfront with everything. Bruce was soooooo patient and helpful and Sam, in financing, was honest, quick and understanding. Wasn't looking for another car for my husband but now they have him thinking of getting one, lol.

I found this place online and got a quick response. When I got to the dealership I was very impressed with their inventory and level of professionalism.

Very pleased with purchase and the professional enviroment and treatment of the sales staff. I was especially pleased with my salesman Ali Hussain and the complete sales experience. I would recommend Mr. Ali Hussain to all of my friends that would be looking for a vehicle.

Great working with Hamid. I will be going back for my next Mercedes. Car runs great. Great gallery of other luxury cars. Thanks again Sport Motor Cars

A1 experience. My next will probably come from here

Excellent car purchase experience! Keaton did a great job closing a fantastic deal on the Mazda 3 Touring. This car is awesome. My daughter loves her car for college. Thank you!

First class dealership. Jimmy was wonderful very personable and professional. He made my buying the car I wanted an easy process. He went above and beyond by delivering the car to my home more than an hour away from the dealership. Thank you again. I love the car .

Only reason I gave 4 stars on facilities was because here very small and don’t have much room for parking. I want to do overall 4.5+, but that’s not an option. Only reason for half point is because I asked for two things and had to pay for one myself and the one they did pay for was late. Overall, genuinely good people and family oriented. I recommend Mia.

I went to Lute Riley Honda to purchase a new 2019 Honda Ridgeline RT. To my surprise, the entire buying process was simplified and easy. Christina Bernd, Internet Sales Manager, was very friendly and helpful, and not pushy. I received several extras from the dealership (window tint, mud flaps, pin stripes...). I was very pleased with the final purchase price. I live several hours away from the Richardson, TX dealership and would like to say the drive was well worth it, to see, talk, and to deal with Christina. If/ when I need to purchase another vehicle, I will be sure to drive to Lute Riley Honda. Christina, Louie (finance dept.), and the service department were very helpful and friendly to me. I can even say they went "out of their way" to make me feel comfortable purchasing from them.

Extremely helpful staff. Buying the vehicle was a pleasure with these people. Would recommend that anyone might conceder stopping there first. Good selection and great prices!