Used INFINITI QX60 for sale near Grapevine, TX

Was greeting the moment I drove in. Definitely good Customer service they were able to turn a bad situation to a good experience. John and Ezekiel were very helpful in getting my car in to get worked on. Will definitely be coming back

I LOVE the Grubbs dealership. They always take such good care of my car and make things go smoothly when it's in the shop. I had quite a bit of work done this time and I couldn't be happier with the outcome! Chas Velarde was one of the most outstanding service advisors I have ever worked with. He really listened to my concerns and he has such a wonderful attitude. The entire staff, from the front desk, to the attendants who bring your car to you, are always so nice to deal with. I feel lucky to have bought my car from Grubbs and will always bring my car, that I love, to them for service.

While traveling with my family, after thousands of miles, we decided to have a review of our car. So we found this dealer. The experience compare with other INFINITI services dealers I have been, was very good, efficient and honest attention.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

I am on my 4th Sewell Infinity. Great sales experience every time and Service is the best (compared to some other high end dealerships in Dallas)

The best way I can describe this dealership from both sales and service is to say that it is the way customer service should be done. The values placed on the consumer is something both old world in terms of respect, and new world in terms of how to manage the experience and maintain long term relationships with their consumer. My vehicle was bought used and needed service six months after purchase. I must commend both the service writer Jessiel Cortez and the service manager Krista Polito for their professionalism and kindness above all expectations. I am immensely happy with my decision to both buy my vehicle from Sewell, and trust their service department to manage my automotive experience. To put it simply: I don’t know why anyone would go anywhere else for a car.

Very professional group of people. They did a great job of contacting me and following up. Sent me all the info I needed for the vehicle I was interested in.

Response received from the dealership was very quick. Everyone at Sewell Infiniti was friendly and attentive all of our inquiries. Vehicle was exactly as displayed in pictures and great purchase experience completed in 2 hours!

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

I've always had a great experience with Crest Service Department. My Advisor, Blake is very knowledgeable, professional and very friendly. Crest Infiniti is my go to service department.

The communication was great. Very professional and knowledgeable. But the car broke down the first day I got it.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

Another great experience! I am provided with exceptional customer service with everyone involved from the time my vehicle is picked up to the time they drop it off. I have driven a Sewell Infiniti since 2015 and I will always drive a Sewell Infiniti

You have to check out this amazing dealership. I’ve tried a few others and hands down Sewell in Fort Worth is the number one choice for staff and service excellence.

My service experience was EXCELLENT!! From the moment I called and spoke to Christian/Service Advisor, everything was extremely professional and I could not be happier. I will definitely be back!!