Used INFINITI QX60 for sale near Lily Lake, IL

Alec went above and beyond to make a deal work, no hard sell, easy to work with,

We purchased my son’s first car from BG Motor Cars. Fair prices, no pressure sales but very accommodating. This is a small dealership and the owner handles almost every aspect personally. I will say that the owner does go above and beyond to deliver quality and ensure his customers are satisfied. Even though we did buy a used vehicle without a guarantee, the owner exceeded our expectations by making sure the small issue we did experience after purchase was promptly addressed. You are not just a number here. You are treated like family and it is clear that the Business model is to create a solid reputation and make repeat customers.

This car has a nice interior. The three row seating is nice except the 3rd row is a little cramped concerning leg room. Great family car.

Great Experience, answered all the questions, showed and explained everything I wanted to know. Very nice experience.

Had some noise taking in the front of my car. I’m already at 90,000 miles on my 2021QX 80 that I just purchased January. Turns out that’s the repairs were covered underneath the eight year unlimited mileage warranty that I bought is the time of purchase. These guys are great. Never feel pressure on buying any extra Which is why I keep coming back. Every four years I get about 450,000 miles on my vehicles because I travel cross country and they keep me moving and the warranty lets me sleep easy at night. Thanks guys.

Looks good, drives good, never had any issues with the car, and with over 120K miles still drives like new. We use this car for everything, soccer practice and road trips. no issues just change the oil and drive.

Great guys great deal. Andrew and Dale took good care of us. Thank you. We’ll be back

Chuck was very professional, helpful, knowledgeable, and fun to chat with. If you plan to purchase a vehicle from Countryside Nissan, ask to see if he is available.

Fantastic experience all around. Magdalena was very knowledgeable about the car I was interested in and was instrumental in guiding me through the process. The entire experience was smooth, friendly and professional. Joseph was a delight to work with in finance and he was patient and knowledgeable in working me through that process. There is a reason I have been coming to Infiniti of Naperville for years, and it is because of their team members. Buying a car is stressful enough, but it truly helps to have partners in the process who understand and appreciate my needs and work hard and collaboratively to meet them. Most importantly, Magda and Joseph are great people and I enjoyed hearing about why they are passionate about what they do. Just a great experience all around.

Wendy was my sales person and she was the most sweetest person ever. Gave me a great deal!

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

I had a great experience at this dealership, i had the courtesy of having Ali Abdullah as my dealer and he was extremely patient, understanding, and helpful in my purchase of my vehicle!

Today we picked up a new Malibu at Napleton. This is the second time we have leased a car at Napleton. Our salesman Rocky is top notch, he can easily answer any questions in a friendly and understandable manner. I highly recommend Rocky. I would also recommend their service department. The people who work there are friendly and also explain what needs to be done well. Napleton is a very good dealership with quality employees in all departments. Victoria DiSantis

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

This rig is tight and comfortable as xxxx. It drives tight and handles like it is nobody's business. Yea it does not have remote start and navigation system. I just have to get a 2019 Infiniti pure base that is. I did not pay attention about those amenities. It is not a big loss. You can get a navigation sysem for nothing. And remote start in the winter time I suppose can a be a great thing to have. As you can warm up your car before hand. I guess it is not the end of the world. But the rest this behicle is cat's meow.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Alec Olney is the best salesman! He helped get my mom into a car she loves and he made the process so fast and streamlined!

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

Tyler was incredibly knowledgeable while assisting me with my search. I can't thank him enough for the time and patience he gave me. If all sales staff at INFINITI Hoffman Estates are like Tyler, I would highly recommend this dealership to anyone interested in purchasing a vehicle.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Noman was fantastic! Found a Mercedes online and called BG motorcars. They were very helpful, sent me the Carfax and extra pictures. Hassle free and nice experience. I highly recommend them.

Wanted something special and an up grade. Needed a nice family car that I can travel etc. I would buy another one with no problem