Very patient and professional . Marvin is very Knowledgeable about all vehicles . I had an great experience with Marvin and ALM and I would definitely recommend ALM to anyone looking for a great condition used car and Marvin as the salesman.
Tim was absolutely an outstanding salesman throughout the whole process. He was patient, worked with us to get us the best deal possible and wanted to make sure the truck was running great with no hidden problems when we drove off the lot. He was very friendly throughout and wanted to work fast and efficiently, so we didn't have to spend a whole day at the dealership. You can tell he works to take care of the customer first. And as an added bonus, he filled the tank up before we left!
Went in to service for a oil change and, to have air put into my tire. Asked about a wash and vacum outcar . The service was carried out as requested. This service I received was very good. I will be back.
Our salesman Myron was extremely helpful and considerate of what my husband and I were asking for. The finance department explained all the numbers in great detail. The entire ALM team was helpful and we didn't feel any pressure. We also appreciate all the help Jawon provided with explaining the features of the vehicle.
Went in for a oil change, and the gentleman waiting on me had not been at this location long, he had transferred from another location, but he gave great customer service, & my car was very clean after the oil change looked like new!!!
Received awesome service! I received immediate assistance when I drove into the dealership. I had no appointment, but they were able to fix my flat tire and offer a free oil change there on the spot. I've been a customer for the last 2 years. I am always pleased with the service I receive. I also love the free car wash and vacuum, and if my car could talk it would say it appreciate it too! The associates are always friendly, kind and respectful. Call me a happy customer!
I absolutely love Infiniti of union city. Great customer service. I can't wait to upgrade my car. Everyone at the union city location is so nice. I love the fact that someone is always checking on the customers while waiting on their car to be service.
My experience was very easy and extremely enlightening. No pressure. My salesman Lynn Stevens was very knowledgeable and informative. I test drove the QX80 and fell in love. Though I didn’t make the purchase, I will be back in the near future.
It was meant for us to meet Lauren. She was patient and understanding and she fought to put me in a vehicle that would best suit me. Even had the chance to speak with Jeremy from cooperate . We were there from 1200pm to 630pm and the wait was worth it. My mom and I both were able to drive off the lot with cars that best fit us. :)
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
Tim was very helpful! He was attentive and made sure everything was just right when we had a couple things fixed before we bought the car. He also had the car filled up with gas at the time of purchase, a nice gesture for sure.
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 1, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
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