Used INFINITI QX60 for Sale in Norfolk, VA

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This car meets all of my needs, plenty of leg room and cargo room, the ride is smooth, surround sound in the car works and sounds great! 2nd and 3rd row seating has plenty of room for passengers, love the USB ports available in the 3rd row.

A few weeks ago we took a day trip, from the Raleigh NC area to buy a 2015 certified pre-owned Civic from Checkered Flag Honda, 197 miles away. Why? The day before, we drove a 2014 Civic at a local Carmax. We loved the car but we weren't sure about the deal we would be getting. We came home and did a 200 mile search on the internet to see what else was available. We found a 2015 at Checkered Flag that had 12,000 fewer miles, was $900 less, AND it was a certified pre-owned! We read all the great reviews and Larry Brown's name kept getting mentioned, over and over. The next day, I called as soon as the dealership opened to check to see if the car was still available before making the trip, and Larry Brown answered the phone. He said he was scheduled to be off, but come in to work a few hours. It felt like it was meant to be! I have good credit, but life circumstances have resulted in a high debt-to-income ratio, so I mentioned that I wasn't sure I would be able to get a loan. Larry took basic information from me and called back very quickly saying we could work it out. We jumped in our car and headed to Va. From start to finish we had a good experience in regards to everything that was under the Checkered Flag's staff's control. Carl Dyson greeted us as soon as we entered the showroom. We told him we were there to see Larry and he assisted by letting Larry know we were there and telling us where we could wait. Larry was genuine and accommodating through the entire process, start to finish, as was Chad Frick who spent time with us as well. We were there on an unusually busy Sunday, and a couple of customers were ahead of us waiting to work with Financial Manager Samuel Custodio even by 6:00, when the dealership closed. Larry and Chad stayed with us and maintained the best attitudes, in spite of the circumstances. We finally met with Samuel, who also still was smiling, personable and took the time to fully explain our various options in spite of it being three hours past closing by the time he was working with us. I also felt Samuel was honest about the various service/maintenance options available to us and which ones would be most suited to us/our needs. In summary, the "Fast" part was not so applicable for us but, again, this was outside of the staff's control. The "Simple" and "Smart" definitely applied! I am a single woman who was buying this car with my teen aged daughter. I never felt like I was being misled or taken advantage of during any part of the process, start to finish. I would definitely recommend this dealership based on their better value and customer service. I would not hesitate to make another 3 hour road trip to buy another Honda from Checkered Flag!

Love the Suv drives great and has been a fun family vehicle. Took the Suv for a trade in and was upside down by almost 6 thousand. I rather keep the Suv than take that loss

I hate wasting my time so it was refreshing to find a salesman in,Sim Diggs Jr, that didn’t do that. Honest with Intergrity and a great sense of humor. What more could one want in a salesperson

BEST CUSTOMER SERVICE in HAMPTON ROADS!!! Lloyd Howell (GSM of CASEY BMW) went out of his way to take care of me! He addressed all of my questions & concerns; He was very patient with me, and he treated me like I was family! Not only did he beat his competitor's (in Va Beach) quoted price; He also made sure to put me in a loaner BMW X5, (so I could turn in my rental car & avoid further rental charges), while waiting to have my BMW X3 delivered from Raliegh, NC...his competition wasn't willing to do that for me! TO TOP IT ALL OFF: He threw in some BMW all-weather matts for my new car, and he even managed to get my NEW BMW DELIVERED to his store THE VERY NEXT DAY (6 days EARLIER, than both he & his competition told me I could expect delivery) he's my new HERO! 😁 Shortly after I showed up to take possession of my vehicle: Lloyd SURPRISED ME with a very THOUGHTFUL GIFT!!! Lloyd went out of his way to order me a nice protective cover for the second row seating area; so now I can travel anywhere (worry-free) with my two large breed dogs in the back, and not have to worry about damaging the leather seats! I will GLADLY drive (double the distance) through the MM tunnel, just to get my BMW serviced by CASEY BMW, because THEIR CUSTOMER SERVICE is UNBEATABLE!

Haven’t had it long, but I did a ton of research before purchasing. Got burned by an Atlas that was in the shop more than out, and wanted reliability first and foremost for hauling my three munchkins. NHSTA recalls and complaints for this vehicle are practically nonexistent. Interior is gorgeous, ride is smooth and is responsive when you hit the gas pedal. My kids love the DVD, I love the Bose system and quiet cabin. Second row (passenger side) seat slides forward providing plenty of room for my third child to get to the third row. Second row slides forward/back within a 5 ½ inch range, which allows quite a bit of legroom for third row. I intend to line all three up in second row for longer trips, maxing out cargo space, but we’ll see if they torture each other sitting side by side. Overall, luxury ride and love it!

It does a lot of things well but is sorely lacking in others ....dash design is terrible..I need some thins constantly displayed and others not so much but there are no choices . Does not feel or look like a luxury vehicle ...a 160 mph speedometer ? Really ?

This car fits all of our needs. It has 3 rows and is in great condition. Don’t feel we could have gotten a better deal.

I deal with mike Lawson and Travis and I always have a good experience. I even had requested a rental and there weren’t any but they still worked with me to get me one. The girls that are at the counter for car rentals are also so nice and helpful!

The car was everything I asked for, and the car quality is excellent. Very reliable. The color and interior great choice. Sound system I love.

I bought a 2017 Tacoma with only 5,800 miles on the odometer! Truck was like new just as described. John and Rob went out of their way to answer all of my questions and I had a few to say the least! I am from Ohio and took a one way flight to Norfolk, John picked me up in the Tacoma at the airport and allowed me to drive it back to the dealer. The truck was as described and they did everything they said they would do. Great group of guys and very little B.S Would recommend to my friends

The interior of the QX60 is truly a masterpiece - by far the most beautiful and thoughtfully designed vehicle interior I’ve ever seen. Driving this car is so easy and enjoyable - negative reviews about the handling and performance were a total wash for me. In comparison to other brands we test drove, this Infiniti rides like a dream. It’s incredibly smooth, quiet, and has PLENTY of “umph” when you need it; let’s face it, if you’re looking for a 7-passenger SUV to haul around kids or larger groups of people in style (and cannot bring yourself to buy a minivan), you don’t need to go from 0 to 60 in 4.8 seconds. This is the PERFECT car for long trips with the family - it’s amazing how much space they’ve managed to create in this vehicle for the driver AND all passengers without it feeling like you’re driving a bus. Couldn’t be happier with the QX60!

Needed some routine maintenance performed and some work done which was covered by an extended service contract that we purchased when we bought the car from Mike Duman's. All went well, David the service writer kept me updated on the progress of the repairs and when the parts were held up due to the parts truck not being able to make it due to the bad weather (snow) he also alerted me of this and offered an option for me to use a vehicle for a day, which helped out greatly and called the next day stating the car was ready to be picked up. So to sum it up I received excellent customer service from David, and the repair team. thanks. Communication was the key for me. When I picked up the car, I went inside and talked with Mark and made him aware of how I was treated by David, and how his actions made me have a great experience with the Mike Duman Service Team in Franklin. Thanks Again!

Really comfortable suv great looking car.great for a family. Has alot of upgrated features. Backup camera ,heated seats. Dual climate control. Back row climate control. 3rd row seats.great soud system.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car is so comfortable! The seats are adjustable in many ways, my favorite being the lumbar support. It also accommodates my 6'6" fiance, with plenty of room for extra passengers. We love the dual climate control, no more arguing over the heat. The QX60 handles well and the V6 offers plenty of power to pass on a hill while maintaining a smooth, comfortable ride. It feels more expensive than it is.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Driven QX60 for several years and they just get better every time! New brown tone seats are great-making interior lighter but still ready to take wear and tear well. Luxury for me and room for grandkids!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

The Vehicle had every option I could have ever wanted. Comfort, Control Great Mileage (ECO Mode) , Convenience, Ride, Navigation, AC & Heated Seats, USB Connections at all 3 rows, Bose Surround Sound System, 15 speakers, Intelligent Cruise Control (Full-Speed Range), Front & Rear Sonar Sensors, Distance Control Assist, etc WOW A vehicle I will keep for years. Infiniti did it again for me!

I was looking for a mid-sized SUV with 3 rows to fit 2 car seats and a 70-lb dog. In particular, I needed access to the 3rd row with a car seat installed. There are few SUVs that met this criteria. I bought the QX60 used with every feature/package other than the theater package. The price was half that of a brand new QX60 with all of the same features (not much has changed between 2016 and 2019). Our family fits comfortably. My favorite features include the Around View Camera, Ventilated Front Seats, Intelligent Cruise Control, and of course the suite of driver safety features. This car meets all of our needs and I would give it my highest recommendation.