Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
I recently retired from the Military and told myself I wanted a luxury car, something I always admired and wanted. I made an appointment to test drive a Jaguar. Hilda was my sales agent and welcomed me with open arms. She was very professional and was willing to do whatever it took to get me in the car that I wanted. She never gave up on me and gave me my space when I needed it and when it was time to close the deal she was all in. I would 100% recommend Hilda to anyone who is looking for a luxury car. I appreciate her hard work and dedication.
I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager.
When I am in need of another used vehicle, this will definitely be my first stop!!
We found a vehicle via their website, then we met Jeff at their reception desk. We were briefed on the dealership. He provided us with information that was needed, then we took a great demonstration ride. During our test drive talked enjoyed good conversation. The vehicle was as shown on their site. Well the rest is history the vehicle is now home. Thanks Jeff for the professional and enjoyable experience. Cliff & Janice Williams
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
I live about 150 miles from Apex. On the internet I found a vehicle I was interested in at Apex Imports. Keith Craven started helping me by phone and email. He told me that the subject vehicle had a few dings on the exterior and he went out in a pouring rain to photograph the dings and email them to me. I decided I needed to drive up and take a look for myself. He was very helpful with a test drive and information about the vehicle. He was friendly and completely honest. Good man to deal with.
Cannot believe how INCREDIBLE the Apex Imports team is...specifically Drew & Josh!! I know my circumstances did not make me an easy customer, but am still shocked at the huge effort Drew took to help me find the car I wanted! Once the car was selected, paperwork was passed on to Josh, and my experience with him... I could not stop laughing! What a sense of humor! He made signing paperwork and going through the numbers a much easier task! Would absolutely recommend going here FIRST to look at a vehicle...the deals are insane...the cars are well taken care of...and the team seems to always work hard to satisfy customers. The next vehicle we purchase will be from them! If you want a fun but professional experience ask for Drew!!!
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Brian Wilson and Geoff Edwards helped me out tremendously. It took a while but they found exactly what I wanted and even with a lower payment then normal. Outstanding job fellas thank you so much
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