Used INFINITI QX60 for Sale in Rochester, NY

I came to Highline Motor car, Inc. having done business with them in the past. I previously purchase a 5 series BMW from them and this in my 2nd Purchase. Having purchased 2 5-Series BMW's from Highline I would rate both experiences as 10 out of 10, as my first purchase was years ago so I have been happy after the sale!!

Love the Suv drives great and has been a fun family vehicle. Took the Suv for a trade in and was upside down by almost 6 thousand. I rather keep the Suv than take that loss

I’m currently leasing this car since 2017. I leased 2014 for 3 years and I had no problem whatsoever. Both cars were fully loaded and they were the least expensive compared to other brands. However The one I’m currently leasing is giving a problem with adaptive cruise control especially when I drive it for long hours. I take a trip every year from Michigan to New York and the adaptive cruise control keep saying malfunction check the owner manual. This problem I never had with the 2014. The second thing is that infinity need to update its interior. 6 to 7 years ago infiniti has the best looking interior but not anymore. Having said that I still recommend this car as long as it’s still the least expensive one to lease

This car exceed my expectation, is beatiful, very confortable, luxury, strong, great performance when you Drive, give me 18 mil x gal�n. It's great for a SUV.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

My daily commute is approximately 90 minutes one-way. Once I purchased my Infinity Q60, it seems near minutes vs. hours behind the windshield. Infinity Q60, with the 3.0-liter twin turbo, fully adjustable seats, Infinity INTOUCH system makes a fantastic car to drive. And I look good driving it.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

It does a lot of things well but is sorely lacking in others ....dash design is terrible..I need some thins constantly displayed and others not so much but there are no choices . Does not feel or look like a luxury vehicle ...a 160 mph speedometer ? Really ?

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

This car is so comfortable! The seats are adjustable in many ways, my favorite being the lumbar support. It also accommodates my 6'6" fiance, with plenty of room for extra passengers. We love the dual climate control, no more arguing over the heat. The QX60 handles well and the V6 offers plenty of power to pass on a hill while maintaining a smooth, comfortable ride. It feels more expensive than it is.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

Haven’t had it long, but I did a ton of research before purchasing. Got burned by an Atlas that was in the shop more than out, and wanted reliability first and foremost for hauling my three munchkins. NHSTA recalls and complaints for this vehicle are practically nonexistent. Interior is gorgeous, ride is smooth and is responsive when you hit the gas pedal. My kids love the DVD, I love the Bose system and quiet cabin. Second row (passenger side) seat slides forward providing plenty of room for my third child to get to the third row. Second row slides forward/back within a 5 ½ inch range, which allows quite a bit of legroom for third row. I intend to line all three up in second row for longer trips, maxing out cargo space, but we’ll see if they torture each other sitting side by side. Overall, luxury ride and love it!

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

The QX60 is the perfect combination of performance and comfort. My children love the entertainment package and their 2nd row heated seats. Every feature is well thought out and perfect for my family, not to mention the conveniences for the driver along with good gas mileage!

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

The Vehicle had every option I could have ever wanted. Comfort, Control Great Mileage (ECO Mode) , Convenience, Ride, Navigation, AC & Heated Seats, USB Connections at all 3 rows, Bose Surround Sound System, 15 speakers, Intelligent Cruise Control (Full-Speed Range), Front & Rear Sonar Sensors, Distance Control Assist, etc WOW A vehicle I will keep for years. Infiniti did it again for me!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car meets all of my needs, plenty of leg room and cargo room, the ride is smooth, surround sound in the car works and sounds great! 2nd and 3rd row seating has plenty of room for passengers, love the USB ports available in the 3rd row.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Really comfortable suv great looking car.great for a family. Has alot of upgrated features. Backup camera ,heated seats. Dual climate control. Back row climate control. 3rd row seats.great soud system.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

The car was everything I asked for, and the car quality is excellent. Very reliable. The color and interior great choice. Sound system I love.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

This car is so comfortablewith lots of space. I love all of the safety features. The ride is smooth and the cabin is very quiet. I am very happy with my purchase!

Rodney Olsowsky was a pleasure to work with! He was friendly yet efficient, easygoing yet courteous and understanding. When we decided to purchase the car, he offered to pick me up at our home so I could drive it back home without leaving a car at the dealership! How thoughtful and understanding of our situation! He went above and beyond just to make this our very best car buying experience in 30 years!

Driven QX60 for several years and they just get better every time! New brown tone seats are great-making interior lighter but still ready to take wear and tear well. Luxury for me and room for grandkids!

Great experience, very satisfied with the customer service.

I was looking for a mid-sized SUV with 3 rows to fit 2 car seats and a 70-lb dog. In particular, I needed access to the 3rd row with a car seat installed. There are few SUVs that met this criteria. I bought the QX60 used with every feature/package other than the theater package. The price was half that of a brand new QX60 with all of the same features (not much has changed between 2016 and 2019). Our family fits comfortably. My favorite features include the Around View Camera, Ventilated Front Seats, Intelligent Cruise Control, and of course the suite of driver safety features. This car meets all of our needs and I would give it my highest recommendation.

I’m truly thankful I ran into Jim Teal while reviewing the new Infiniti QX 50. He thoroughly explained the features and worked diligently on the numbers, explaining in detail the results. Truly thrilled with my new car

This car meets all my needs and more! It is an elegant and sporty looking car. Great for me and all my family members!! My children and dogs love the car!!

Love bringing my BMW here for service. They take great care of my car, are respectful of my time, and have a clean friendly waiting area with snack and coffee for me to wait in. Adam

This car fits all of our needs. It has 3 rows and is in great condition. Don’t feel we could have gotten a better deal.

I had my 2007 Pontiac G6-Gt retractable roof repaired and a part replaced. There was a lot of wind noise and the roof leaked when it rained. Nicole assured me that the mechanics still trained on Pontaic's. The mechanic did and excellent job. no more wind noise, water leaks and the roof locks down with out help. Just wanted to thank Nicole and the mechanic for a job well done.

The interior of the QX60 is truly a masterpiece - by far the most beautiful and thoughtfully designed vehicle interior I’ve ever seen. Driving this car is so easy and enjoyable - negative reviews about the handling and performance were a total wash for me. In comparison to other brands we test drove, this Infiniti rides like a dream. It’s incredibly smooth, quiet, and has PLENTY of “umph” when you need it; let’s face it, if you’re looking for a 7-passenger SUV to haul around kids or larger groups of people in style (and cannot bring yourself to buy a minivan), you don’t need to go from 0 to 60 in 4.8 seconds. This is the PERFECT car for long trips with the family - it’s amazing how much space they’ve managed to create in this vehicle for the driver AND all passengers without it feeling like you’re driving a bus. Couldn’t be happier with the QX60!

Helpful salesman, painless process. Smooth from beginning to end.

This car met all of my needs. It has a moonroof, third row and a backup camera. It is the perfect size for my family.