Used INFINITI QX60 SUVs for sale near Willow Springs, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Tyler was incredibly knowledgeable while assisting me with my search. I can't thank him enough for the time and patience he gave me. If all sales staff at INFINITI Hoffman Estates are like Tyler, I would highly recommend this dealership to anyone interested in purchasing a vehicle.

Today I went in for an oil change for my mom , and I talk to the manager about light grinding noises that I heard when my mom was turning only. Firestone told her she needed brakes and the manager Tony had my mom‘s car pulled up on the lift, and the brakes were fine, but when the mechanic was taking the wheel off, he noticed that there was some play and it turned out to be a wheel bearing. If you’ve ever seen anyone with a wheel that fell off their car on the highway. That probably would’ve been my mom because she Hand some teenager at fire stone Check it out telling her she need brakes. It didn’t make any sense because she just did her brakes like 12,000 miles ago. Always get a second opinion..

Good service good attention nice place to visit. I will add just one thing at the service shop, a bilingual employee thanks.

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

Great service advisor, professional and a great auto assessment. My advisor Jacob has always taken care of all my car needs and does a great job.

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

We have either owned or driven every 3 row suv out there. We have a 22 Pathfinder as well is great too. We picked the qx over a yukon a caddilac xt6,jeep overland and a wagoneer series 2 if you drive one i bet you will too.

Great service. 5 stars. Quick, polite, professional. Good workspace for the wait while my vehicle was being serviced.

I've had my 2022 QX60 Autograph (my 8th Infiniti) for approximately 600 miles, with a 70-mile daily commute, split evenly between highway and country roads. From the moment the Monograph was revealed, I know this was my next car. The wait was long but worth it. Unlike the targeted buyers, I use my cars for both commuting and hauling, and very rarely have the rear seats up. The cargo volume is an important reason for getting the QX60. (My wife drives the QX50.) Everything from Style to Performance are 5-star. With gas prices at all-time highs, I've been averaging between 28 and 30 mpg in eco-mode - that's 45 on the country roads and 65-70 on 95! Never a fan of auto-off at stops, I've found it does add miles to the tank - the computer lets you know- and decreases total emissions. While the beautiful Autograph interior leather, materials, and paint is a subjective taste, the Vision Package, IMO, is an amazing necessity. Once one uses the rear-view mirror camera and Head Up Display, it's hard to imagine driving a car without this package. To improve this vehicle, I can offer two suggestions to NISSAN: 1) offer an option to increase the lane change turn clicks (Hyundai Palisade) and volume, and 2) allow the power side view mirrors to retract when parked and locked, something available in their QX50 - an obvious and goofy oversight. Finally, the most important reason I keep coming back to INFINITI is dependability and safety. Add everything else and the 2022 QX60 comes away a stunning winner.

I had an amazing experience working with my salesman Antoni. He guided me and my family to the best car that suited us. He makes the car buying process super easy and smooth. The car was also a very good price too!

Infiniti has always delivered in the exterior design department for their models, with the QX60 in dire need of a redesign and the concept Monograph QX60, I knew the vehicle would look great for the exterior. But where they really “WOW’d” me was the overall package of the vehicle. New for the QX60 is a 9speed auto, and a departure from the dual screen layout for the entertainment system. In addition we get a fully digital 12” instrument cluster, 10.8” HUD. Really bringing the QX60 up to where Infinitis standards should had been. Also adding to the small but valued features, we now get memory seating for the driver. All these new additions to the great build quality and high end materials finished throughout the vehicle, it’s certainly now a car I love to sit behind the wheel of. Talking about that, the 9 speed auto is such a huge improvement over the CVT, those shifts through the gears makes the QX60 feel like it’s not running out of breathe compared to the previous QX60s CVT droning. I am 6 ft 1 inch and my older kids are also my size. Yes Infiniti seems to be gearing the advertising to families with kids but this is not true in my case. We are an older family and we love this SUV especially the long trips. Infiniti really wants to take back its crown for the best selling luxury SUV, although it’s got tougher competition, it will only make Infiniti one step better than it was before.

Outstanding. Honest, up front, didn't try to hide anything or spring anything on me at the last second. A delight to do business with. Lukasz especially was a great sales person.

I am a long-time Nissan owner. I purchased my most recent Nissan Rogue SL AWD with Countryside Nissan & I will never go anywhere else! As a woman, honesty & integrity are so important when I choose a dealership. Everyone here is so friendly, honest, & professional. They are willing to work for YOU! Fast appointment scheduling, prompt service, and an update video from your technician is sent to you while you wait. Steve was very thorough in his video. Excellent Team here! Sales rep John & finance managers Tim & Tom are top notch. Diego & Uvaldo in service go above & beyond always, BJ the service manager is very helpful, & everything is always smooth. Highly recommend Countryside Nissan! ☆☆☆☆☆

The most recent service i received was excellent and prompt. Came in for a routine maintenance which went very smoothly and was offered a nice discount by Mike the service advisor.

Had an amazing experience at Top Gear Motors! The staff was incredibly helpful and made the entire car-buying process smooth and stress-free. The staff went above and beyond to ensure I was comfortable with my decision and even took the time to answer all my questions. If you're looking for a trustworthy dealership, I highly recommend this place.

This car has a nice interior. The three row seating is nice except the 3rd row is a little cramped concerning leg room. Great family car.

they were very patient did not push me into anything the service was quick the only thing they talked me into was a extended warranty.. hope I never need it and hope it is as good as they say Enjoy

I recently purchased a car from Your Choice Auto, and I was very pleased with the service I received. The car was in excellent condition and they went above and beyond what was expected. Definitely would buy from them again.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Got a great deal with a pressure free, pain free purchase from Auto House Motors. Happy with my 2013 Hyundai Elantra, its price, its miles, and the transaction overall!

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

Best car buying experience I have ever had. They didn't have exactly what I wanted so I decided to order one. The process was a breeze from start to finish. Joe was super easy to work with. Will definitely buy from this dealership again.

The car looks and drives excellent. This is our second qx60. Great quality and comfort lots of features and plenty of room for the family to stretch out.

Looks good, drives good, never had any issues with the car, and with over 120K miles still drives like new. We use this car for everything, soccer practice and road trips. no issues just change the oil and drive.

I recently purchased a vehicle and can honestly say hands down the best customer service I received! They were very helpful with all my questions and accommodating. The gentleman who helped me with my loan was very friendly and made the process easy. I will definitely be purchasing from them again.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.