I wasn't able to purchase the car I wanted because of the price, but the sales man helped me, even after backing out from a deal, find cars that matched my criteria and were in my price range! It means a lot to have such curtesy to take the time to look for the perfect vehicle for me.
i did my homework prior to our recent purchase of a low mileage used Mercedes. One of my primary information sources was Cars.Com. and the other was Car Max. We visited the Kenosha Car Max and found everyone we had contact with to be professional and informative. We ultimately bought a car from a Mercedes dealer but did sell our trade to Car Max Waukesha. The experience was handled quickly and pleasantly. I would definitely recommend Car Max and their staff.
No hassle experience, everything was on schedule as planned. Sam Aly was very professional and respected our timeframes. Jordon was very patient with me as I pondered warranty options and decisions. Wade was detailed in explaining the technical features available on the GX.
sales person was friendly and helpful, knowledgeable and demonstrated the basic features to get us started. he made sure the car was ready on schedule. the paperwork was necessary but tedious. cathy took the time to explain fully what was required and let us take breaks as needed.
Esxellent expirience I???m dealing with customer !
by Senny from DealerRater.com
December 6, 2018
From the time arriving for my appointment to the time I picked up my car, I was shown excellent customer service skills by the Service Advisor Jay Malkowski and Kyle the techitian. I came in on Friday evening with a problem of all my lights being on and FCW system failure warning. Jay and Kyle quickly diagnosed the problem and explained to me that fixing this issue will take leaving car in for a whole day . Jay advised me to bring a car next day in the morning, he had a nice, clean loaner car prepared for me that day. Throughout the day Jay communicated with me on what was the problem and how they will take care if it. I???m very pleased how well and with much attention to the details I was taken care of by Jay Malkowski. Definetely will return for the service to RussDarrow Honda on Browndeer Rd
Alondra does a fantastic job in reviewing services due and discussing options, costs, and discounts. She took the time to review everything to be done to make sure it was correct. Finally, reviewed all work and inspections completed once services done. Not only is Alondra very knowledgeable and competent in her role, she is very patient and has a great attitude. She has worked with me several times in past and I was glad she took care of me again today.
Eric has been my Senior Svc Advisor for 2 + years now and I am very glad. I am fortunate that he approached me first. He has always had an excellent rapport with me and helped me to diagnose and recommend the correct procedure at an affordable cost. Plus he is very knowledgeable about every service item i ask of him. I wish other advisors will perform like Eric.
The buying process was quick and to the point. No run around. They helped me get what I needed at a great price same day.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.