New and Used 2020 INFINITI QX80 for Sale in Chicago, IL

I contacted Berman Infiniti at 4:00pm on a Wednesday. This was after having horrible experiences shopping for cars earlier in the week. I had visited a local Mercedes dealership (who was awful) and (unsuccessfully) attempted five times (throughout the day) to contact a local Audi dealership. Someone picked up the phone and transferred me over to Addy. I told him what was up; I had already picked out the car I wanted to see. I told him I was ready to buy a car and was serious about financing through the dealership, but that they would have to beat the financing deal I had already received through the bank. I then told him what I planned to put down on the car and that I would be there in 90 minutes. "See you at 5:30" was his response. Upon arrival, we used the complimentary valet (which sounds gimmicky, but it's in the heart of downtown Chicago...) and got right down to it. Within 15 minutes we were in the seat of the car I had told Addy I was interested in. After a test-drive we sat down and began the financing. Their terms were favorable, so I decided to move forward. Within two hours of arrival I left Berman Infiniti behind the wheel of my Q50. The process was painless and I never felt pressured to buy anything, including the car itself. They even cut me a deal on the extended warranty, which, again, sounds cheesy, but it was a pretty generous deal to further protect my CPO Q50. I would highly recommend this dealership to anyone who is looking to purchase a new or CPO Infiniti. Make sure you ask for Addy!

My overall experience with Berman's Infiniti Chicago was great. Right from when I saw the QX60 on Cargurus to the point I drove it off their lot, my interaction with the staff especially a lady called Chloe Alsubagh was pleasant and helpful. Chloe was instrumental in me buying the car considering the fact that I was in Kansas City Missouri. She facilitated everything, all I needed to do was drive to Chicago and pick up my car. It was unfortunate I could not see her in person to thank her on the day I picked up the car because She was off. Ken Feller was very friendly and helpful too. He helped me returned my rental car just minutes before the closest location close, thereby preventing me from driving to Chicago airport to return the rental car which could have been a disaster considering my wife is heavily pregnant and wasn't in the mood to drive. Also, it was Saturday and St Patrick's Day, the traffic was crazy. My only negative was with Joseph Limijuco, head of the finance department. I think he was deliberately dishonest with me when he told me he would have given me an APR of 2.79% when he learned that my bank financed the car at 2.84%. And the reason I say this is because I was in talks with Chloe for a week long negotiating interest rate. According to her, they could not give me anything less than 4% after all her effort of trying to reduce it from 5.5% intial offer, despite the fact that my FICO score was 786. And I find it hard to believe that Joseph was not aware of the discussions. Because of Joseph, I intially thought of rating my experience 4 stars, but I think my overall experience worth 5 stars. Their boss Ray was also friendly and welcoming. So far we love the car and hope to enjoy it for a long time.

I recently purchased an Infiniti Q50 from Infiniti of Clarendon Hills. Bill Mullarkey was my sales representative. I must say it was a great experience! Here are the highlights of my purchase process: *No-pressure, didn't feel rushed *Trustworthy *Bill listened to me *Quick and painless ???Bill made the process easy *Quick and clear communication *No games *Final price was exactly as negotiated *Professional and polite treatment by Bill *Bill went above & beyond ??? locating my Q50, delivering, and staying after hours to complete my transaction. I would highly recommend this Infiniti of Claredon Hills and Bill Mullarkey. I look forward to purchasing my next car from Bill. Ray LaMantia

Although my wife has been getting her car serviced here for almost 10 years, I started out my search using TrueCar through my employee benefit hub. I was contacted by several dealers, Infiniti of CH was just one of them. They didn't come in the lowest with their pricing initially, but since my wife had a favorable experience with their service department, I decided to deal with them first in person. Email communication was prompt and straightforward with Nina. I took the day off planning on test driving the Q50 Sport and Red Sport. Upon arriving at the dealership I noticed how nice and well maintained it was. We were introduced to Jeff, our salesperson. He was very personable and seemed very knowledgable of the cars. I've had previous buying experiences where I knew more about the car I was purchasing than the employees. Not so with Jeff. He ran through the differences in features and performance with the two cars I was considering (never really considered the Sport but I wanted to compare the two.) The test drive was great. Jeff let my wife and I go out on our own and he insisted we take as long as we want. "Don't come back in 5 minutes." We took full advantage of this with both cars and it allowed us to really compare the performance. After deciding on the Red Sport 400, it was time to talk numbers. Jeff never made me feel pressured. I was expecting several back and forth negotiations, but really, he just said, "what's the price you're looking for." We told him if you hit this price we'll take it today. He showed it to his sales manager and that was it. No fuss, no making it seem like I was taking food off his table. Financing was also a breeze. Jacob, the finance manager never pressured me into any extended warranties or extras. I did purchase tire and wheel protection, which came with a bunch of extras, because of the cost of the run flats and the 19" wheels. I've had this protection before on my other vehicles and they've paid for themselves. He knocked down the price on it so, why not? But the no pressure selling extended warranties was appreciated. Jacob even said, Infiniti has a great warranty so maybe take a look at this as the factory warranty runs out. After the ink dried on the deal, we walked out the the service bay where Andreas gave me a run down of the car's features. I'm not quite sure what his full role in the business is, but he seemed knowledgable of both the cars features and potential customization opportunities. He gave me a great price on tinting the windows, plus, gave me some info on mods that will up the performance and looks while keeping the warranty. I've only had the car a few days, but if my wife's experience of a decade with this dealership is what I can expect, I'll have no regrets on this purchase.

I began this year of 2018 with the intention of trading my current vehicle - a 2005 Nissan Murano SL - which was beginning to require more maintenance, more frequently than I wanted. I went to another Nissan dealer but they were unable to get it done. After viewing the vehicle on the Infiniti website and sending an email I got a response from Gary who followed through - like any good salesman should. When I went to the dealership my salesman, Hani, was very helpful, thorough, and confident we could get a deal done. There was no pressure, just a willingness to work with me and where others couldn't, this dealership came through! I am very pleased!

I came into Infiniti of Clarendon Hills looking for something new, and a break from the Lexuses and Acura???s I had previously driven. I met Bill who showed me the new QX50. It looked good, drove great, and has the most comfortable drivers seat I???ve come across. Bill is a pro who helped me get a good deal on a brand new vehicle. I???ve bought over 40 cars for family over the last 35 years, I???d recommend the QX 50 and Bill highly.

We has been researching and shopping for a car for several weeks as my old car met it's fate when a tree fell on it. It was totaled! Needless to say, I was devastated because I loved that car (infiniti fx35) and had not had it for that long. The folks at the Infiniti of Clarendon Hills helped us out tremendously. The professionalism and honesty of Steven Johnson was refreshing as we had met with several car salesmen and were just simply burned out from the sales pitch we had already been subjected to. He worked tirelessly to assure that we were happy and we indeed are with him and the others who helped make the purchase happen. If you are looking for an infiniti, I highly suggest you start here with your search. We wish we had. Thanks to Steven and all of those that helped with my QX60 purchase!!

This was by FAR the best car buying experience i've ever had. I can't say enough good things about this dealership, very friendly and accommodating staff. I have to personally say thank you to the sales manager Kyle Faiman without him i don't think i would be driving an Infiniti. Kyle helped the deal from start to finish and personally followed up the next day to thank me for doing business with them. i'm so happy! i highly recommend this dealership to ANYBODY!!

Great experience. James was very helpful with respect to the buying process. He was definitely no pressure which I preferred. I have bought several cars over the years from various dealers but this was by far the best experience. Quick and easy financing. Had the vehicle I was looking for in stock. Quick and painless process. Everyone was very respectful and I felt totally comfortable which I was concerned about initially. I would truly recommend this dealer and brand to others in the market. I traded in my FX 35 for the newer QX 70. Love it... Avi Tiwari was also very helpful in showing me around my new car. He was easy going which made for an enjoyable experience. My last Infiniti lasted 200K miles so I am pleased to know I have a full service dealer I can return to for assistance...

First time coming here, just bought an Infiniti QX60 at another dealership and needed service , spoke with Mike on the phone, came in and they took great care of me right away. I ask if someone could go thru the specks of my SUV so I can understand it. With no problem Avi Tiwari went thru the entire car with me. And taught me everything I needed to know. For not purchasing the car her they still treated me Amazing! Will bring my car here for all its service needs!!

Came in to gather more information on the Infiniti Q60 coupe as I am about to begin my residency in medicine and want a luxury coupe. Most of the time when you come into a dealership and say your not ready to buy that do not offer great customer service when inquiring about a vehicle. However Avi went above and beyond and gave me a wonderful presentation showcasing the great technology offered in the car , and wonderfully compared the turbo engines to the Tesla electric engines I am interested in. Honest and courteous service if that is what your looking for stop into Zeigler Infiniti of Orland Park !!!

Justin Sese was very patient and explained everything thoroughly. He gave me honest recommendations regarding work I'm considering in the future... very comfortable with the service I received. When I'm ready to purchase a new Qx80, I'll be coming here.

Sometimes things in life shift your priorities and you need to make adjustments. My wife and I had a 2015 Chevy Silverado we purchased to tow the toys around our lake house. We are no longer planning on keeping the lake house and with that we will no longer have a need for such a large vehicle. Over dinner my wife and I decided we should look into purchasing a more practical vehicle for our current and future family needs. We browsed the internet seeking what car will give us the best bang for our buck. On Sat February 24, 2018 my wife and I set out on our way to find our next vehicle. Our first stop was CarMax to have the truck appraised, and then we walked into Infiniti of Naperville. We were not looking forward to another car buying experience. The receptionist greeted us cordially, and paged for an available sales associate. We were introduced to Adam Murczek, where he ever so politely introduced himself to my wife first then to me. Thank you for being a gentleman to my wife. From that moment our experience changed.... We told Adam we wanted a Certified Pre Owned 2017 Infiniti QX60. He asked us what we knew about the vehicle and I said "nothing", at that moment his face lite up. You knew he was passionate about what he did, and that certainly showed through the amount of knowledge that he provided on the vehicle both in the showroom and on our test drive. After our test drive, we went back to discuss numbers and have our truck appraised by Infiniti. We had questions regarding leasing a Qx60 vs buying. We were introduced to the used car manager Jim Kalcic, who explained why we should lease or buy a vehicle. My wife and I crunched the numbers to see what would make sense, and Jim waited patiently to make sure if we had any questions they answered and to make sure our decision was the right one for us, and not what made the dealer the most money. We decided to proceed with the purchase of the 2017 QX60. Adam was very straight forward and honest with us, as he said I have a little wiggle room I do not have $5,000 to knock off of the vehicle. We met at a price that both parties agreed on. Of note, they beat CarMax???s appraisal on our truck. The experience did not stop there. After signing some documents we went to the finance office where we were assisted by Sean Pelkey. Super easy and seamless process, on a docupad. Sean did not pressure us with any of your ???typical??? finance products, but instead he showed us why we might find value in some of the products. Thank You Sean we shared some good laughs too. I would like to thank all of you gentleman who helped and assisted us in this car buying experience. Lastly, Adam you stand out of the crowd of your ???typical car salesman.??? You are genuine and truly have a passion for what you do every day. I have once been on your side of the desk and it can get frustrating, outside of the longer hours that are put into your job while being away from your family. Your character and dedication to your job and clients most importantly, is one to be recognized not only in a review but by upper management/ownership of Infiniti of Naperville. Thank You Again for a very wonderful experience.

I had an excellent experience leasing the 2018 Q50 AWD Hyped from Infiniti of Naperville. John Schultz was very accommodating, knowledgeable & friendly. The entire process was quick & easy. Infiniti of Naperville had the best deal in the 300 Mile radius of where I live. I actually live in Edwardsville (Southern Illinois) about 268 Miles away from Naperville. I worked with Dale Morrone to determine the best price/payment & with John to arrange the pickup and overview of the vehicle. Sean Pelkey was outstanding in making sure that we cover all aspects of the contract & keeping our kids occupied during the process. After I got home I also received a phone call from Dale to make sure I was satisfied with my experience at Infiniti of Naperville. Overall, this was an truly outstanding experience.

Randy Chin was professional,knowledgeable and took the time to answer all of our questions so that we made sure we purchased the right car (2019 QX60). Sean, Mark, James also were very friendly and professional through the finance process and review of the car's features. John/Millie O

I had a great experience with the dealership overall, and my sales executive John Schultz. I first talked with John on Monday over the phone, let him know what I needed in a car and lease agreement. Tuesday we reached an agreement, and today Wednesday I showed up at the dealership at 9 AM. Car was ready for me. I sat with Sean the finance manager - signed everything electronic - and I was out the door by 10.30 after John had showed me all the features. This is my 5th car I am leasing (second Infiniti), but first experience with Infiniti of Naperville - and this was by far the most pleasant experience and process. Little things also matter ... after the deal was done, John gave me a nice Infiniti key ring for me new car. I know this is very small ... but in the past, always annoyed me a little when you give the guy $45,000 for a new car, and then they hand you a key with a dinky ring on and a piece of cardboard with handwritten stats on ..... small thing.... but they matter!

As I expected, my 3rd time leasing a car with Infiniti of Naperville was as smooth and pleasant an experience as possible. From the moment I walked into the lobby, I was made to feel welcome and at home. Throughout my time at the dealership (less than two hours till I drove off the lot in my new Q50), the leasing process was very efficient and straightforward, this is not a dealership that tries to scam you and it shows in how they treat their customers. The negotiation was painless and very fair, paperwork was carefully explained, and I never questioned anyone's motives or actions during the time I spent there today. I want to personally thank my Sales Professional Doug Belgio, the Delivery/Accessory specialist Justin Rodgers, and the Business Manager Sean Pelkey. All three gentlemen are true professionals and easy to work with and make the experience as quick as possible. Thank you again Infiniti of Naperville! Dan Z.