Used 2020 INFINITI QX80 for Sale in Orlando, FL

On 10/19/ I brought in my newly acquired 1999 Jaguar XK8 in to the service department to have a new transmitter key fob programmed since ll i had was the one key and I had hit the valet button on the dash with my knee and could not open the trunk>> At the time, I did not have the owners manual and Tim Weltig who was my service Consultant showed me where the tiny key hole between the X and the K on the trunk so I could manually open the trunk before the key fob transmitter was programmed>>> I felt like such a fool when he showed me that there actually was a key hole in the trunk, BUT he did not make a joke out of it , he just was as professional as he could be>> The work was done in a very timely matter and they even did a complimentary Jaguar Multi Point Inspection and my " new" toy came up perfect>>> I have owned or still have a 1966 230 SL , a 1967 250 SL and many 1977-1979 450 SL's including the one I purchased new way back in 1977>>> I have had her for over 40 years now and it was a big decision to buy a Jaguar for the first time, but I knew this car from when my friend bought her new and she " babied" her XK8 as much as I do my other cars>> Wonderful decision for me to make>> The car handles and drives like it is new and there is not a scratch or any other cosmetic defect on her>> I live in the Ocala National Forest which is over an hour and a half to Orlando Jaguar, but if the need ever arises that I need any kind of service, i will make it my business to go only to Orlando Jaguar>>> They all make you feel very welcome and all said hello, good morning or some other greeting while I waited and " drooled" over the brand new Jaguars>>> 5 STARS all the way>>>

ABSOLUTELY THE BEST BUYING EXPERIENCE OF MY LIFE!!! Joel took my car buying experience and perception to new heights I have never witnessed. I came from Miami on a whim, interested in a very particular trim and model. Orlando Infiniti only had 1 vehicle in stock with these specific parameters, and just like Joel had promised, I would be walking out with it. "If you're in the market for a car, we make sure you leave with one" he said, and boy was he absolutely right. Where to begin, first of all I thought I had been going to the best Infiniti in Florida where I used to purchase in Miami, wow I was wrong. Not only is the showroom beautiful and state of the art just like the service bay, the level of service at this dealership is just unheard of. Before even arriving to the dealership, they assured me the car will be out when I get there and valet will leave it up-front for me. They cater to every aspect of the process, not only was Joel the MOST TRANSPARENT of any dealership I have ever worked with, they were totally forth-coming in the process, and the honesty was off the charts. I was just stunned at how eager I was to sign, I was so happy and in such a great mood, I normally have a miserable experience in my 10+ years of car buying, Such an eye opening experience. I mean usually it's the salesman and me Vs. the finance manager but in this case Gabriel the finance manager at Orlando Infiniti was also on my side, calling IFS pleading my case to them and doing anything in his power to pull the absolute best deal he could. GUYS YOU DID THE IMPOSSIBLE, YOU MADE ME FEEL GOOD ABOUT MY PURCHASE AND MADE ME FEEL GOOD DURING THE BUYING PROCESS. NO SMOKE AND MIRRORS, THEY ARE THE REAL DEAL! THANK YOU FOR THE RIDE OF A LIFETIME, I WILL BE BACK FOR THE NEXT ONE!!!

My fourth Infiniti from 3 dealerships. The best experience thus far. That's high praise considering the exceptional experience from each dealer. Arrieann Pemberton made the difference. Patient and focused on making the buying experience pleasant. We traded a vehicle and purchased a certified pre owned. She was attentive, anticipating issues and addressing them proactively. The deal was quick, the numbers were right the first time and my wife and I left feeling great about our new car. The dealership, while a bit out of our way, is one I look forward to doing business with again and again. We'll see you again soon Arrieann, my wife is going to need a new car later this year!

My 2006 QX56 needed some work. I tried a mobile mechanic but after they did some work, I worried about if it was fixed correctly and there was no warranty. I needed new tires and I found out Infiniti had a great sale. I ordered the tires online and set an appointment. On the day of the appointment the drivers seatbelt wouldn't work so I didn't go. A couple of days later Denise from service called me and asked if I still wanted the tires. I told her the situation on the seat belt and she told me to call my insurance company to see if they would tow it. When the vehicle arrived, I got a call from Bruce who would be my service advisor. He repeated what was suppose to be done and from there they experience was great! Bruce called me back with a list of issues but suggested the one I needed to have done if I could afford it. He kept me informed of everything as it was done. Denise had even offered to have someone come pick me up when my vehicle was ready but a friend offered a ride. But I thought that super nice to offer. Once I got there to get my vehicle, the only thing that went wrong was my tag had fallen off in the carwash. But I was so grateful for my truck being wash and cleaned inside, it was nom big deal. While my tag was being secured, everyone who passed by me was concerned why I was still there. The best part I knew Bruce from when he worked as a service advisor at another dealership. Denise and Bruce made this a great experience and even though my truck is a 2006 with quite a few miles, I will be going back for all service needs.

My Appt was at 9:30 and I arrived at 9:15am And since it was my first service it took longer than expected to have me checked in. The amenities in the waiting room are good, thanks for the snacks! The whole experience was Excellent! Great customer service provided! Bruce was very attentive and informative!

I bought a 2014 Hyundai Sonata from Sam Hackett at Off Lease Only back in 2015 and have always told people what a great experience it was. No pressure and the process was fast and easy. This time, we found ourselves needing to replace my wife's old 2005 PT Cruiser. We found a great deal on a 2017 Nissan Rogue that we really liked on the Off Lease Only web site, so we printed out the details and headed down to take a look. We walked into the dealership and spotted Sam behind the counter. I called him over, reintroduced myself and gave Sam the details of the vehicle that we were interested in. Sam told us to wait for a moment and he went and got the car for us to test drive. We walked the vehicle to see if we could see any problems and Sam even gave me some pointers on how to spot any areas where repairs could have taken place. Once I was satisfied, we took the car for a test drive and decided to buy it. Everyone from Sam to the Sales Manager, Perry Guerard, and the Finance Manager Monte Asti, was fantastic to work with. Monte made the finance part of the deal clear and easy. He showed us all of our options in a clear and concise manner so we could make the best choice for our situation. I cannot recommend Sam, his team and Off Lease Only enough. We will definitely be back to do business with them again when the need for a new vehicle arises.

Really nice sales and service facility. You never know what to expect when traveling from another state while on vacation. Very pleased with the service performed on my 2013 QX56. I was also pleased with my service consultant, Tim Brown, who was friendly and very accommodating. He had a good understanding of my vehicle and provided me with information that could possibly help in prolonging the life of my vehicle's new battery.

My heavy duty 2001 QX4 was used in our move from NJ to FL. I decided to do Lube /Oil /Filter before it was due. Very satisfied with overall experience. Will be back.

Oil Change/Fuse Fix- I came in early, 7:30 am on Monday and I really did not want to go-but may I say, it was such a pleasant experience. From the service attendant who greeted me, to the service consultant who assisted me and the atmosphere in the waiting area. My car looked amazing when I picked it up. The little things, cleaning the car/providing the danish and coffee and the tv- helped my Monday morning start off great! In addition, they explained some additional work that would come up in the future and I will do that at the appropriate time.

The night before New Year's Eve, I experienced an ABS fault accompanied by a troubling "clunck" whenever I braked. My husband was out of town, and I was concerned about being stranded over the long weekend. I called the dealership the next morning, and even though it was New Year's Eve, Don said they would work me into the schedule. I brought the car in a little before 11:00, and they had the problem diagnosed and repaired by 2:00. They even dropped me by the mall to kill time while I waited! I don't usually take the time to right reviews, but I wanted to express my gratitude for the attention everyone gave to my concerns and for the Service Department's willingness to accommodate me. This experience certainly reinforces my loyalty to the Jaguar brand. Thanks to everyone involved for their efforts.

We had issues with our Infiniti Q50. Peter Wilson responded quickly and set his bulldog Lee Messersmith and his team on the issues, and we came out with everything resolved. This particular set of problems had lingered with others, but were solved by this duo. I am pleased with the attentiveness and resolution of this team to fix and resolve the issues involved. Thank you God for placing these people in our path so that things could be resolved. James Poliquin

This is, by far, the best dealership experience one can have! I moved to Infiniti time ago from another german luxury brand and not once I got disappointed. the treatment is beyond exceptional either you're buying, servicing a new car or an almost 10 years old car. I work in both sales and customer service and wish the company I work for ,would offer such an exceptional service. The prices are very reasonable, nothing like the horror stories I read online about some other dealerships and from my own experience, can even be cheaper than many "around the corner" and generic mechanic shops. I usually go to Jonhattan Camacho when I need any service or advice about my car. Very knowledgeable and professional person. people at the parts and service are extremely professional and courteous as well. They re very personable and would listen to you to work around your needs and finances. Thank you Mr.Cory English Happy new year everybody

This is the way car buying should be! No pressure to buy no sales person chasing you down, ridiculously huge inventory all makes from Alfa Romeo 🚘😘, to Maseratti, from BMW to Nissan any car you can imagine they carry at a very decent price. My experience was out of this world, from tasting Cuban coffee to life's conversations.I'll definitely recommend this dealership. Alberta takes customer service and sales to a whole new level. I seriously recommend anyone buying a car to try them out. Ask for 💃🏾Alberta Arencibia and tell her Sam sent you😉

I absolutely love 💚 my new Nissan Rogue Sport.....thank you Bill Ray Nissan: Brian, Joey, Bo and Bobby.... I definitely recommend Bill Ray Nissan and the guys there. This was the BEST and easiest car buying experience I have ever had...I told Brian and Bo what I wanted and needed in a vehicle, the options/features I wanted it to have and Brian found the perfect match. Every question I had was answered by sales and finance. The price and payment presented were just right and working with Bobby in finance was a breeze. It was nice to go to a dealership and NOT feel pressured or feel the staff was being pushy. I'll definitely buy from Bill Ray Nissan again.

I have shopped for cars in a variety of ways in the past (that CAR place with a MAXimum amount of cars, dealerships, etc...), but I will NEVER go back to those other ways again. This truly was the most transparent way to do business and should be a model of how we can successfully run our own businesses by allowing passionate and knowledgeable people into the correct positions to succeed. Here is our story: We were greeted promptly when we entered the show room. From past experiences, this would have been a dread as often on a car lot, you feel like a meal to the vultures, but they just wished to know what you'd like to do (buy, trade-in, just look around, etc...). They then pair you with a salesperson. We were fortunate enough to have Sam Hackett in sales to help us throughout the process. He educated us in how best to use Off Lease Only so that we get exactly what we set out to find. He showed us the transparency the owners want buyers to have (they provide not only carfax, but a third party company called 360 to let you know about any work done on a vehicle, as well as any accident details that could help make your decision better). He was patient and allowed us plenty of time to view the vehicles with him nearby, but not standing right next to us to eavesdrop like so many past salesmen have done at other companies. He graciously answered all of our questions and for the few he didn't know, he got us contacts to get the answers we sought. Along the process, we also met Chad Wickline, one of the Managers who was courteous and willing to chat for any length of time that we needed. We also met another manager, Gil Amir who sat in the car with us and helped us figure out all the buttons as there have been many advancements added to cars since our last purchase almost a decade ago. Never once did I feel like they were rushed to speak to the next person and we even got to know them as people a little more through the conversations we had. As we are a couple with younger kids, they could relate to what we were asking about due to their own experiences and it made for a very enjoyable overall experience. Our test drive was great! Sam said if we wanted him to, he would ride with us, but if we chose to, we could test drive alone. We loved being able to choose our own options as opposed to feeling as though we were being supervised the entire time. Due to our own timing, we even had to leave before the purchase to pick up our daughter from daycare and they helped us start the paperwork process and then let us go in the middle to complete this task. When we returned, there was Sam ready to say hi and help us reach the finish line. We spoke with Will Huffman in finance who was pleasant and transparent, as well as willing to listen to what we wanted, as opposed to trying to make us do something we didn't feel like signing up for. I could see this process taking some people only an hour or two from start to finish if they know how to use their system properly and know exactly what they want. We required more time than most to make our decision and to complete our extra tasks, but never once did we feel rushed. Sam was with us from 12:30 when we arrived, through 8 pm at night. I know not everyone always believes these reviews are true online, but I assure, this one is. Today they made a lifelong purchaser and client and you better believe I will be letting anyone know that is looking for a car that the best place to start (and finish), is Off Lease Only!

This was the most pleasant, stress free car buying experience we have ever had. Kim Smith (sales) was great to work with! He respected we had a budget and was happy to find what we wanted within that budget. I just can't say enough about what a great, seamless experience this was. Everyone we came in contact with at the dealership was professional and very nice. Best of all there was NONE of the haggling, underhanded sales nonsense or pressure to purchase add-ons that you get at other dealerships. We will be happy to return in the future to Orlando Infiniti. I'm sure all the sales personnel are great but if you have the opportunity to work with Kim (Smith), you absolutely should!

Visited Hgreg Orlando last Thursday and had the pleasure of working with Alex and Sigrid. Purchased my first car and couldn???t have had an easier experience. Was worried about my credit and didn???t feel judged or pressured at any point. Their dealers aren???t on commission so there is no rushing about or haggling. Still I received a more than fair price for my car and actually found the same car at other dealers for 7-10 grand more so I got a great deal. Hgreg???s approach to car shopping is what I would like to call ???human.??? After 2 days of walking around hot parking lots followed by unscrupulous dealers, I walked into Hgreg 5 hours before they closed not expecting much. At that point, I didn???t even want to buy a car. I was greeted by a beautiful airy facility with air conditioning and relaxing music. Two hosts greeted us, took our information, and connected us with Alex Cortes. The 3 of us sat at a counter where Alex went over the mission statement of the company and then asked us what kind of car we were interested in. I had marked down some cars in advance but he took the time to show us some of their stock online. He was completely transparent and actually showed us the CarFax and v report for every car we were interested in so I could decide in advance if I wanted to even look at the car. While we were chatting, Alex???s manager came by to introduce himself. I was happy not to be in someone???s office or a cubicle- everything was very in the open and transparent- no weird back room dealing with prices. Alex then requested the cars we were interested in to be pulled to the front (their policy is that they can pull 2 at a time) so there is no traipsing all over a hot parking lot while the dealer locates their stock. Talk about professionalism! My husband and I chatted about the pros and cons of the cars while Alex chimed in with good info when necessary. He never interrupted us and it never felt like we couldn???t speak freely about the car. Alex even pointed out little dings or marks because he wants us to be fully aware of what we are purchasing- no surprises 3 days later when you see the car in another light. We fell in love with one car in particular but I needed time to think about it. We said we were going to grab a bite and Alex was so kind about it. He was totally supportive- no stressful comments like ???oh it may not be here when you come back.??? We returned an hour later and purchased the car in a very short time frame. It was near end of business but we were not rushed- everyone at Hgreg loves their job and are truly there to help customers. I???ve heard nightmares about it taking hours to purchase a car but Hgreg???s operation is a smooth one so we were in and out. My husband was trying to add me to his insurance but we experienced a snafu. We were directed to their car insurance expert, Sigrid, who at the end of business was excited to help us and found a policy that cut our costs in half. Alex stayed with us throughout the process ensuring our paperwork was completed in a quick time frame. While they took us through our paperwork, their staff cleaned our car and prepped it for us to take the same day. I will never go anywhere else.

We were in town shopping for a used car. We had many negative experiences with various dealers in Orlando but Sanford Infiniti was one of the exceptions. Our sales representative Arianne was professional, friendly and knowledgeable. Although we ended up finding our car elsewhere, our experience was very positive and we would recommend Sanford Infiniti and will keep them in mind for future purchases.

I bought a 2014 Hyundai Sonata from Sam Hackett at Off Lease Only back in 2015 and have always told people what a great experience it was. No pressure and the process was fast and easy. This time, we found ourselves needing to replace my wife's old 2005 PT Cruiser. We found a great deal on a 2017 Nissan Rogue that we really liked on the Off Lease Only web site, so we printed out the details and headed down to take a look. We walked into the dealership and spotted Sam behind the counter. I called him over, reintroduced myself and gave Sam the details of the vehicle that we were interested in. Sam told us to wait for a moment and he went and got the car for us to test drive. We walked the vehicle to see if we could see any problems and Sam even gave me some pointers on how to spot any areas where repairs could have taken place. Once I was satisfied, we took the car for a test drive and decided to buy it. Everyone from Sam to the Sales Manager, Perry Guerard, and the Finance Manager Monte Asti, was fantastic to work with. Monte made the finance part of the deal clear and easy. He showed us all of our options in a clear and concise manner so we could make the best choice for our situation. I cannot recommend Sam, his team and Off Lease Only enough. We will definitely be back to do business with them again when the need for a new vehicle arises.

Perfect vehicle for transporting grandchildren, excellent room if moving items. Very comfortable, quiet ride. There is everything to like about this vehicle. For New England winter weather, this QX80 is perfect!!