New and used 2025 INFINITI QX80 for sale near Elmhurst, IL

Very professional, knowledgeable and great customer service skills displayed by Ali, sales associate/consultant!! Thank you, Ali, for answering all questions!

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

This review is about my service advisor, LaToya. The customer service she provided me with was extraordinary! From the moment that she first made contact with me about my vehicle, she was very considerate and prompt. LaToya is a great asset to Infiniti, with her remarkable knowledge, professionalism, courtesy and personality. I highly recommend LaToya, as your service advisor, to anyone getting a vehicle serviced at Orland Park Infinti. She addressed all of my concerns and questions in a timely and gracious manner. "THANK YOU, LATOYA!" The actual service of my vehicle was 'Below' my expectations ( 2 stars).

This SUV is incredible. It's very quick, quiet, and it's extremely comfortable. Combine that with the best looking exterior in its class and the fact that it's 10x better than the previous model and it's a winner.

Adam was amazing. First time I buy a car and is so painless. I recommend anyone looking to buy a car come here. I promise you will not regret it.

Alec went above and beyond to make a deal work, no hard sell, easy to work with,

Excellent. Still waiting for three items. Front license plate frame, rear cargo net and rear cargo pull cover.

Great Experience, answered all the questions, showed and explained everything I wanted to know. Very nice experience.

I am pleased with the service I received today. I haven’t had a problem of lately

Ali sales consultant was very helpful in sharing information about infitini. I will definitely, reach out to him when I am ready to purchase a new vehicle. - Mercy

Alec Olney is the best salesman! He helped get my mom into a car she loves and he made the process so fast and streamlined!

Excellent! Staff was courteous, friendly, and knowledgeable. It was a very pleasant experience. I will definitely check the inventory before buying my next vehicle. Well worth the drive.

Had a very pleasant experience with Matt Webber and Dave Pearson at the Dealership. Matt was very good with the financing portion and Dave was a very positive person for the purchase. I would recommend going to the dealer and ask for these two Managers.

No problems and no hassles. Service was very good 👍🏿 My service advisor was fantastic also

Very informative and attentive, excellent customer service. Mike told me what time my truck would be ready and kept his word. Trustworthy!

Tyler was incredibly knowledgeable while assisting me with my search. I can't thank him enough for the time and patience he gave me. If all sales staff at INFINITI Hoffman Estates are like Tyler, I would highly recommend this dealership to anyone interested in purchasing a vehicle.

Great guys great deal. Andrew and Dale took good care of us. Thank you. We’ll be back

I had a great experience here. They answered all my questions! I worked with Ali Abdullah

Chris was so responsive and helpful! He made everything seamless and simple every step of the way. Highly reccomend!

The most recent service i received was excellent and prompt. Came in for a routine maintenance which went very smoothly and was offered a nice discount by Mike the service advisor.

Rep was great, no hard sale, spent time with me, looking at various options. Manager was also easy to work with and make my deal happen. Made extra effort to make deal happen and drive car out that night (stayed an hour after closing!). Found a spot later on car, without hesitation, took it to shop and buffed out, they could have easily not done this. Great experience!

I just purchased a Infiniti QX 60 from Motor Werks in Barrington, IL. This will be my third purchase from this dealership and my second experience with Mark Smith my salesman. Mark Smith and Lorena Mena the sales manager make car purchasing a enjoyable experience. No pressure whatsoever and after negotiating a fair deal I drove home in my new car. You would be extremely hard pressed to find a more reputable and honest dealer. No hidden fees and the whole process was completed in about an hour. If you are looking for a new or used Infinti let Mark help you with your search. Tell Mark that Kevin sent you!