My experience has been very positive so far as I look to buy a used vehicle. I am especially impressed with Melanie Krill’s efforts and professionalism to help me find the right fit vehicle and help overcome the objections I’ve had. She is an excellent Sales professional. Note: Did not purchase vehicle yet.
Way too many for sale for me to buy!
by Jazz from Charlotte
August 21, 2018
First, my wife and I were set on buying this vehicle but we decided to opt due to their depreciation after 1st year of ownership.
Thanks for helping fulfill my dream of having a new truck.
by Road Warrior from Auburn, Alabama
November 19, 2018
I have always wanted this vehicle back when it was the QX56. Previously I owed a FX35. Well I finally bought my dream QX80. It has all t he bells and whistles I love in my cars plus some. I am 6' 3", 230 and it gives me all the leg room I need. I truly enjoy the 13 Bose speakers, navigation system and the Satellite radio. The safety features are out of "star wars"....stops the vehicle before I do in a projected critical traffic situation. The builders engineers thought up all most everything for this vehicle except City/Highway gas mileage. I really wish they had engineered the fuel burn to be close to 30 MPG as possible. 14.5 average hwy don't get it bro! They have to do better in that area. When they do, I will trade my 2015 in for a upgraded QX whatever number. Other then that you will truly enjoy this engineering marvel.
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
Love it! Lots of room for family
by Lady Hawk98118 from Seattle WA
May 25, 2018
Love my 2015 QX80! Traded my 2015 MKT for it. Needed more room. Bought it used with low miles. Great on the highway. Only thing I wish it took regular unleaded.. But quite a comfortable ride and easy to handle on the road. My family loves it. Quite a classy vehicle.
I went for a used car they had on their lot. From walking in the door all the way to finance dept was a smooth experience. When my husband is ready fir another car we will go to Infinti of Akron!
LOVE MY 2017 QX80
by Glenn from Stockbridge from STOCKBRIDGE
January 15, 2019
I am new to the infinity line of vehicles but would buy one again. I love all its features, and it's comfort. It's not for the faint at heart because of it's price, but you will get what you pay for. Have put 5K miles on it in 4 months, and I am completely satisfied.
I recently purchased a vehicle from Jeff's. The experience was the best one I have ever had at a dealership. They were not pushy and I felt very comfortable. I will definately be buying all my vehicles to Jeff's and would highly recommend. Neko and Howard were wonderful! I could not have been mire pleased with the service I received!
Love my 2017 QX80 - my favorite car
by Happy QX80 Owner from Long Island NY
November 18, 2018
Bought it used from Enterprise w/20K miles. Great price! Simply love the luxury, performance, COMFORT and security of this vehicle. Probably my favorite vehicle in 30 years. Mileage is not bad at all - average btn 13-16 with mix of city and light highway. If it weren't for the lousy Long Island traffic it would be much better.
My salesman Ken was right on and very helpful.
Jeff the manager introduced himself and was very helpful, in the process, Oh yes and Adrienne Brown made all the financial stuff and warranties clear.
by mrsmouton2011 from Cypress, TX
November 6, 2018
This vehicle is really nice, spacious. It has a lot of power. One major downfall for me is, its a gas guzzler. It has lots of buttons and whistles and i still haven't had the chance to figure everything out.
I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
The most luxurious vehicle I have ever owned!
by Tammy Herchek, repeat customer! from Victoria, Tx
December 5, 2018
Love it! I bought slightly used and was able to afford a vehicle that I never thought I could afford. I love all of the safety features, and I feel very safe in it.
I know their service department is second to none and did a thorough job inspecting it so therefore it will be a reliable vehicle for my future. It is extremely comfortable and so beautiful too!
Jeremy was my salesperson and he was very helpful and patient. He showed me many cars and helped me to make a choice that met my needs. Financing was great too.
QX80 Best Value for the money...
by Road-Dog '89 from Elkhart, IN
January 21, 2019
This is our 2nd QX... we had a 2011 QX56 that gave us a great 128K miles. We purchased the 2018 base loaded up and it has not disappointed. We drove the Cadillac, Lincoln Nav and the layout, spacing, design, drivability is as good or better for 20K less. Most notably they have done an excellent job of making the cabin even quieter then the previous versions. Whisper quiet. Best back seat leg room of the entire segment.
I have to say at first I didn’t love my service experience with infiniti. They did however bring in a new service rep by the name of Antonio and he has since gone above and beyond for my family and our vehicle. We love coming to the dealer now for any inquiries and I trust Antonio will always do what’s best for our car. Would definitely recommend infiniti of beachwood with Antonio running the show!
Replaced My Lexus GX 470 with this QX80
by GTO OWNER from SANTA ROSA BEACH
April 13, 2018
Exceptional interior! Highest level of detail I have seen. I purchased the Limited model and it is BEAUTIFUL! Performance is much better than I expected. It is a large vehicle so I recommend a longer test drive in your typical environment to ensure it matches your ability.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Great looking and very fast
by Happy Infinity owner from Knoxville, TN
September 20, 2018
Only negatives are it needs to be about one foot longer so there could be more storage space behind the back seats. Also, the way you have to remove part of the bumper to get to the trailer hitch stinks. If you pulled a trailer once a year it would be bad enough but I pull one about once a week and it is a pain to have to take off and put back on.
THIS SUV IS AMAZING ..CANT SAY ENOUGH ABOUT IT ..OUR TOTAL DREAM CAR..WE HAVE LOOKED AND DROVE OTHER SUV S NOTHING ELSE COMPARES WITH ITS COMFORT ..ITS LUSH ..ANY COLOR WILL DO..MY OTHER DREAM CAR WAS THE RANGE ROVER THEN AFTER DRIVING ONE WE DECIDED THE INFINITI QX80 ...
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Tiff from St. Louis
September 15, 2018
This car is the perfect size for our growing family. I love the styling and driving the vehicle is lots of fun! I would recommend it over a Tahoe or Suburban.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Just love my new ride
by Heather from Charlotte NC
May 3, 2018
Meets all our family needs, leg room for my tall husband and space for a family of 4. It is sleek looking get compliments all the time
TBD ............... has some crazy issues. We are looking forward to 2018 and replacing with current 2015 qx80.
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