Used INFINITI QX80 for sale near Frisco, TX

Was greeting the moment I drove in. Definitely good Customer service they were able to turn a bad situation to a good experience. John and Ezekiel were very helpful in getting my car in to get worked on. Will definitely be coming back

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

I am on my 4th Sewell Infinity. Great sales experience every time and Service is the best (compared to some other high end dealerships in Dallas)

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.

I LOVE the Grubbs dealership. They always take such good care of my car and make things go smoothly when it's in the shop. I had quite a bit of work done this time and I couldn't be happier with the outcome! Chas Velarde was one of the most outstanding service advisors I have ever worked with. He really listened to my concerns and he has such a wonderful attitude. The entire staff, from the front desk, to the attendants who bring your car to you, are always so nice to deal with. I feel lucky to have bought my car from Grubbs and will always bring my car, that I love, to them for service.

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

The best way I can describe this dealership from both sales and service is to say that it is the way customer service should be done. The values placed on the consumer is something both old world in terms of respect, and new world in terms of how to manage the experience and maintain long term relationships with their consumer. My vehicle was bought used and needed service six months after purchase. I must commend both the service writer Jessiel Cortez and the service manager Krista Polito for their professionalism and kindness above all expectations. I am immensely happy with my decision to both buy my vehicle from Sewell, and trust their service department to manage my automotive experience. To put it simply: I don’t know why anyone would go anywhere else for a car.

Comfort, power, space, looks - the Infiniti GX80 has it all for my family. We needed space and we got it. Infiniti added style and comfort. I'm very happy with this vehicle - both on the highway and around town.

I went with my friend so she could get a newer car and I ended up finding one I LOVED, so I upgraded. Shon is very personable and I didn't feel pressured to purchase. He worked with me on trade and price. Very good experience all around.

I brought a battery purchased a year ago, 2024, that has 84 months of warranty and asked to be tested and if not working assess probation and replaced. Toyota employee asked me to provide proof of purchase. I did not have receipt from a year ago. I asked him to check in his system using car history by VIN. He said each Toyota dealer is different. I did not think the issue was name of the dealer rather the centralised Toyota dealer system dealers use. I mentioned this battery was used just one year with 6 more years to go. He replied he doesn’t care whether purchased a year or many years ago. All they need was proof of purchase. How many people keep receipts for years? If something of big value was purchased, it will be kept as long as needed. Gentleman was not willing to check in Toyotas’ Sysem. I did not appreciate that type of poor customer service. I finally asked him how good/bad my battery was. He told me to take Toyota’s battery to Oreily or Auto Zone and get it checked. Another disappointing comment. Toyota should find constructive solution for its products and parts to its customers. Gentleman should not redirect customer concern to other business like Oreily or Autozone Hopefully, this type of poor customer service will be properly addressed and soon corrected.

This is my second Infiniti. I still own my 1st one which presently has 312,500 plus mile. It was very reliable. I wanted a vehicle that had everything I wanted in it. So, I purchased it. I love it is all I can say.

I've always had a great experience with Crest Service Department. My Advisor, Blake is very knowledgeable, professional and very friendly. Crest Infiniti is my go to service department.

Isaac Marquez was my salesman. This young man was very attentive to my wants in a new car. He found the perfect vehicle for me. I met several of his team members and they were all wonderful. I will recommend this dealership and Isaac to all my family and friends. Thank you, Grubbs Infiniti.

This SUV is incredible. It's very quick, quiet, and it's extremely comfortable. Combine that with the best looking exterior in its class and the fact that it's 10x better than the previous model and it's a winner.

Palomino Motors is staffed with knowledgeable, friendly, and honest people. None of the usual sales games. I would recommend them to friends, and we'll be back when we are in the market for another vehicle. The best!

I came to this car from a 2016 Yukon which was a rolling dumpster fire. At 102k miles, I haven’t had a single failure with this car. It tows extremely well, the seat comfort is by far the best I’ve ever owned, I don’t love the exterior styling, but its such a great owner experience that it doesn’t matter. Maintenance is like owning a Camry, cheap and infrequent. AWD system makes driving in all conditions a breeze. Great vehicle.

I live in California and while visiting my daughter in Fort Worth my 2011 FX50s broke down needing a starter. I called the Infiniti dealership in Dallas which was close and they told me that they may not work on it because of its age. I contacted Grubbs Infiniti in Grapevine and they immediately told me that they will fix it so I can drive back to California. They did exceptional work and and the service manager was attentive to any questions or concerns I had I recommend Grubbs and super satisfied with the work done on my 2011 FX50s.

Herman was attentive, realistic and was a pleasure to work with! The car was reasonably priced and in great shape. Thank you!

I bought the car recently. I would recommend if you want a nice interior and don't need all of the fancy tech that are in the newer rivals. I like the off road capability as we drive on the beach a lot and occasionally have to drive on some tougher trails. The comfort is really good though not quite as good as the new GMC Yukon Denali with the air suspension. The interior is reasonably plush but not as nice as the Navigator. It is just a step above the new Expedition or on par with the Yukon Denali. The main reason I bought the QX80 was for its off road capability. We have already done some moderate off roading and it performed flawlessly. The power is adequate. Not fast, but plenty for almost everyone. The only complaints are that the transmission is a bit lacking on gears.

We purchased a QX60, and really loved the sales, finance and sales management staff at Crest Infiniti in Frisco. This is our second new car purchase from them in four years-they keep us coming back!

The I talk with was very Profession And knew what He was talking about, very Focus., smart guy

Great Experience, Easy purchase, was an out of state purchase that was made easy, Great customer service,

I love love love my car !! I have looked for this car for a long time. Just had to find one that fit my budget and was in great shape. Best car I e ever owned !!

Our salesman was very personable, and professional. Everyone there was extremely nice. The finance person that they sent us to was also the same and very knowledgeable in answering questions that we had.

The Sensory trim model offers excellent amenities and comfort options. A very quiet and smooth ride not lacking of power. The electronics are simple to learn and easy to use.

Very professional group of people. They did a great job of contacting me and following up. Sent me all the info I needed for the vehicle I was interested in.

I went to Mitsubishi in Plano and received horrible service to the point I just walk out? looked like they didn?t want to sell me anything? so I went to Irving and had a totally different experience?.Brendan Rogers is the best sales guy this company has! Please give this man a raise!

QX 80 is very comfortable driving. Despite it's size, maintenance is great. Thieves often mistaken the rear gatelift cover to be something valuable hidden inside thereby forcing it open and causing damage. May be a sign may be necessary. The current look is nice but attractive to thieves who have no idea of what it is.

Response received from the dealership was very quick. Everyone at Sewell Infiniti was friendly and attentive all of our inquiries. Vehicle was exactly as displayed in pictures and great purchase experience completed in 2 hours!

This car met all my needs. Very comfortable, a smooth drive. Most importantly it has all the gadgets that I love. That’s why I have 3 QX60 QX60 and Q60

Awesome experience!! My wife and I were treated with respect and kindness. They are definitely everything their commercials say they are!

This was by far the best experience in shopping for a vehicle that I've ever had. Make sure you guys ask for Ashley Charles.

IVE HAD MINE FOR 6 YEARS AND THOUGH MY REAR SHOCKS HAVE WENT OUT THE CAN BE REPLACED WITH NON AIR SHOCKES TO GET THE FEEL BACK.. IVE HAD TO CHANGE MY TIRES 2 TIMES THOUGH .. I HAVE 140000 IN ODOMETER AND IT SHOWS NO SIGNS OF WEAKENING.. IVE BABIED THE MOTOR OIL CHANGES, GOOD GAS BUT THAT ABOUT IT.