Used INFINITI cars for sale near Grand Rapids, MI

Just purchased our second vehicle in three years from Serra. They are always very helpful, I've never felt pressured, and no one could beat the deal they offered us. And a huge selection of vehicles. If you are looking for a Honda, this is the place to go.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Adam and Brandon are both extremely knowledgeable and courteous. They are the ultimate service professionals. They are always patient and kind when they are explaining the service requirements to me. I have been there twice for the required scheduled service maintenance, but each time, it is so easy and enjoyable to go there. I also sold one of my cars recently and they gave me a really good price. Everyone that I have dealt with in this dealership is super kind and friendly.

I have a great experience every time I visit the facility. The service specialist are always courteous and professional. I appreciate that the look the part as well. The facility is clean and inviting and there’s always a beverage available. Excellent experience every time!!

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

James was great at getting me into the truck I wanted. Told me about vehicle and let me take it out for test drive. Friendly but not pushy. Was able to work out a trade for my old car. Would highly recommend!

Josh was great guy got just what we were looking for !!!

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

The sales experience at this dealership was phenomenal! Moe & Sabriena moved through the process expeditiously and professionally. The transaction was also smooth and hassle free!

Easy to work with, professional and courteous. The transaction just feels good. Ha and Sabreina are awesome. I highly recommend this dealership and Ha as a sales executive.

This SUV is incredible. It's very quick, quiet, and it's extremely comfortable. Combine that with the best looking exterior in its class and the fact that it's 10x better than the previous model and it's a winner.

Absolutely everything! Mike Rice was friendly and answered questions for me - sometimes even before I asked them! The entire process was smooth and quick. Even the financing and the paperwork done by Brittany was easy. The entire KIA team made me feel like I was their sister and not just a customer.

A significant discount is available on the Red sports car. 2024 marked the final year of Infiniti’s production of this vehicle, making it an excellent value for money.

Andre Jones, was an excellent salesman, from the beginning until the end. Thank you Andre.

Love the body design, the interior is comfortable. However the technology could be more updated. Car is very reliable it does 26 GPM on the highway, engine is very powerful.

I brought my vehicle into Infiniti of Grand Rapids last week for the 10,000-mile service and was very pleased with the work done by Yomani and his service team. They got my car in quickly and updated me on the status throughout the day. The team completed the maintenance inspection and all recommended maintenance in a timely manner. They changed the oil and filter, flushed the brake fluid, checked the tire pressure and condition, and inspected the brakes. My vehicle runs great after the service and I appreciate the professional and friendly experience from the Infiniti of Grand Rapids staff. Yomani and his technicians do quality work and I would not hesitate to recommend them to friends and family needing service or maintenance on their vehicles.

Only had this QX55 for a few days, so cannot comment on reliability yet. Very high quality fits and finishes. Interior is very high end with real leather, carbon fiber, sensible instrumentation, peppy engine, very quiet and smooth ride, despite having run flat tires. Quality of paintwork is excellent, white tricoat is really eye catching, wheel finish is well done. This Essential model is a bit pricey compared to the Luxe model, but does have several nice extras. We traded in our 2016 Infiniti QX50, which was super reliable; so hoping for the best.

IF you want to take a powerful car on a smooth ride, buy this car. It is so luxurious and has almost every bell and whistle I can think of. The value was great. The dealership not so great, but, I love my new car. It is so spacious and almost no detail went unthought of. Definitely a 5 of 4.9. The only thing I don't care for is the shifter doesn't make sense. Why is the Park setting a button while the shifter is separate. It should be the regular shifter. Doesn't make sense to me at all. That's the only complaint I have. But in time, I'm getting used to it.

I have had this vehicle for 3 weeks and have been extremely impressed with the comfort, ride quality and performance. Interior is aesthetically pleasing, well-appointed with leather and wood accents and high-grade plastic components. Seats are extremely comfortable and supportive. The engine is more than powerful enough, and ride is comfortable yet sporty. The size is perfect for someone looking for more room that traditional sedan, but not and oversized SUV. AWD has proven to be effective in the wet weather and I anticipate good performance in the snow this winter.

If you looking to purchase a vehicle and want great customer service, knowledge about cars, and really listen and care about what the customer want please visit Infiniti of Clarendon Hill and see Ali Abdullah. You won't go wrong!!! I walked away with another Infiniti.

Staff was very professional, knowledgeable and helpful. I couldn’t have asked for a better purchasing experience.

Great Car, Great dealership, Great salesperson, great car, will purchase again from this dealership. Andrew Munn was a very knowledgeable salesman. A must see for vehicle purchase.

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

Awesome car. Worth the money. There are many alternatives in this level but I believe I made the right decision. Would buy again in a heartbeat