Used INFINITI cars for sale near Rancho Santa Margarita, CA

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Very Courteous and Professional Actually a good experience Wouldn?t hesitate to recommend my Sales Associate and Dealer to my Friends Will definitely be a long time Customer Now

Looking for a Tesla and they had a model 3, only 3 months old. Freddy was very helpful from the beginning to the end. He made sure we were taken care of during the financial process, too. At the end he was there to give us our new card and left his phone number in case we needed anything later. Great job.

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

The response time was really fast, I had received an email back within an hour. I was actually surprised how quick they had contacted me about my inquiry and I would recommend them to a friend

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

I found the car I wanted at this location and they were super helpful in getting it transferred FREE to a location closer to me so I can go in to pick up.

The Sensory trim model offers excellent amenities and comfort options. A very quiet and smooth ride not lacking of power. The electronics are simple to learn and easy to use.

Aaron has been very courteous and professional during my contact with the dealership. He's gone above and beyond in his approach to customer service.

Andrew was very good and helpful. Made the whole transaction easier and fast. Completely explained everything.

Aaron helped my husband with his new vehicle purchase. My husband is very happy thanks !

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

Excellent overall experience. Sales representative was not the most knowledgeable, but was very attentive. The facility was clean and sales did not apply pressure. Representative made several follow-up calls which were appropriate and helpful to my search.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

My experience was great! The owners made sure that all of our concerns about the car were taken care of, they were kind and gave us their full attention, and truly treated us like special clients. I am in love with my new car and am super thankful for everyone at Carin Auto

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

Wanted something special and an up grade. Needed a nice family car that I can travel etc. I would buy another one with no problem

Everyone at Car Castle is wonderful including everyone in Management. Eddie in management was wonderful and assisted us with all the process. Come see them you won't be disappointed! 👍

I love the space inside. Don't feel cramped. Back seat passengers have space and the a/c works great! Would like if they would have put cup holders behind shift and seat control elegance so they don't get turned on in error.

I took my car for service, Great service! Nice people and friendly. The service was quick, it is lime other dealers, leave your car all day. Have never had any issues with this dealership.

I own a Lexus GS and this car is quality equal to my Lexus..and $17,000 less ..love some of the options my Lexus doesn’t offer..mod, birds eye view cameras, parking Side cameras ..standard q70 ,,only downside is premature rear brake wear…repair cost about the same as Lexus…

I want to thank Josh for a great customer service He will go the extra mile to make our buying experience more enjoyable Best buying experience at a dealer ever

This car have meet my needs their's plenty of room for my Grandchildren and I even taught my oldest one to drive in it great car

Thank you DCH for making it so. Nick, the affable and knowledgeable sales person, guided me through the low pressure decision. As I waited in the sales room during the process, I could hear the other deals being discussed in a personable manner from a team confident in their product and caring for their customer. This is the experience you want for your friends and family. I recommend Nick and DCH Honda to anyone looking for a great car and a friendly helpful team.

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

Do they send Infiniti service advisor to Japan for training? My service advisor was polite and very customer oriented. I was sitting in service waiting area. When Mr. Ortiz came to inform me about updates, I was ready get up from chair to talk to him. He came and knelt? down then explained to me about current status. Wow, I thought that was very cool and definitely customer oriented action. That moment I was thinking about buying another Infiniti next time.

Spoke to the salesperson on the phone, told her what I was looking for and the best price on the vehicle, plus asked for a quote on my trade in vehicle, after we agreed I went to the dealer and signed paperwork and they sold the vehicle as agreed

I love the interior very comfortable seats very stylish exterior ,ride is good. My complain are those 19 inch Run flat tires are very loud . I will be replacing it with a regular tires probably a Perelli or Michellin tires. Brakes were service because it makes a tapping noise because it needs lubrication after 38000 miles .Over all This car is reliable . Just do regular maintainance and everything will be fine.