Used INFINITI SUVs for sale near Briarcliff Manor, NY

When it comes to buying a car, we all know that customer service can make or break the experience. Recently, I had the pleasure of visiting Route 23 Nissan, and I must say, they truly lived up to their word. Mistakes can happen, but it’s how a dealership handles those mistakes that speaks volumes about their commitment to their customers. Stephanie provided exceptional service that felt like true white-glove treatment. Despite my initial skepticism about a three-year-old car with only 5,000 miles, Stephanie's thorough knowledge of the vehicle's history put my mind at ease. She went above and beyond to make sure I felt comfortable with my purchase, transforming my concerns into confidence. I also want to give a shoutout to Corey in finance. He took the time to explain prepayment policies and extended warranties, making sure I understood my options without pushing unnecessary sales. It was refreshing to receive genuine advice that felt beneficial rather than just a sales pitch. With two more leases ending in April 2025, I’m already considering reaching out to Route 23 Nissan again. Their inventory is truly impressive—not only did I see a Bentley GT in the showroom, but I also noticed a new model Land Rover Range Rover in the lot. It’s clear that they cater to a wide range of customers. In a world where great customer service can be hard to find, Route 23 Nissan stands out. Their commitment to owning mistakes and providing exceptional service makes them a dealership worth recommending.

Efficient and fast in selling me the Hyundai Veloster. I don’t have any complaints about the way they do their business. I only have the best words to say to them and I will recommend them without any reservations. It was an incredible experience from the time that I inquired about the after-sale support. Terrific people and a great asset in this industry.

The car is everything that I need with the space to accommodate myself, friends, grandchildren, groceries , etc very comfortably. I love the way it handles, the design, the interior and especially the color.

Kenneth is great. Very professional and helpful. Followed up with me and answered all my questions

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Had an amazing experience over at OtoCity ... Definitely appreciate everything... Great prices.... great people... I would definitely recommend for anyone looking to buy used.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Sales person was very nice, i cant buy the car because i was looking for a lower price but service was good, understand sometimes cars dont have rooms on price

One of the smoothest running cars I’ve ever driven. Smart styling and easy handling. Has all the features, amenities and upscale options ones finds distinctive and comfortable. Infiniti did a good job o this one.

Nice dealership to deal with I did not purchase the car I was looking at for my own reasons. Jordy was very helpful and not your typical salesman. I would definitely recommend the dealership.

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

PAULO AND ARMIN WERE GREAT, JEFFERSON MADE SURE WE UNDERSTAND ALL THE FEATURES and got us a great deal

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

Dennis G my salesman was awesome. Knows his stuff and he had all the paperwork ready to save me time. Anthony the financial guy was great as well, knowledgeable and friendly. I would recommend them both to anyone looking for a car. I love my 2022 Polestar car I bought from them. Thanks for your help guys!!

Great car, but would be better with more options for the instrument cluster display. Very smooth ride and good features. Plenty of cargo space. Love it

Great process all around. Everything that needed from financing to every last detail of paperwork they helped with. I'll be coming to get my next car from them.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

Very good sales rep. Very professional and Knowledged, and courteous. I'd buy again from him

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

Quick. Priced right. Dependable. Courteous. I went in for an oil change and asked not to have my car washed or cleaned because I was in a rush back to office. I was in and out in under 30 minutes. They respected my wishes and delivered an outstanding service. I will keep coming back.

Great dealership to work with. I had the pleasure of dealing with Zeeshan, Willie and Akbar and I have to say it was the best interaction I had in any car sales. They were professional, courteous and actually cared about what we wanted. Most importantly, they were honest. Communication was too notch and I was updated every step of the way by text or call. They went out of their way to make sure we had the best sales experience from beginning to end. The car itself is beautiful and they didn't cut any corners in the sale. I wouldn't hesitate to recommend them to any one and when I'm in the market again will definitely be a return customer.

Drove nissans and Toyota my whole life..I was looking for an armada but got the luxury version instead which is the QX80. Very luxurious in and out my only gripe was the infotainment which is severely outdated with no android auto or Apple car play. still this big girl has plenty of power and the V8 is intoxicating lol which I'm loving. THIS truck isn't meant for fuel economy, if you want that, get a hybrid. Very reliable and luxurious. Hermosa Blue is plainly gorgeous for this truck.

Thanks Mr Holman! You did a great job! I found the perfect car! if you gonna buy a vehicle ask for Mr Holman! is the best

IVE HAD MINE FOR 6 YEARS AND THOUGH MY REAR SHOCKS HAVE WENT OUT THE CAN BE REPLACED WITH NON AIR SHOCKES TO GET THE FEEL BACK.. IVE HAD TO CHANGE MY TIRES 2 TIMES THOUGH .. I HAVE 140000 IN ODOMETER AND IT SHOWS NO SIGNS OF WEAKENING.. IVE BABIED THE MOTOR OIL CHANGES, GOOD GAS BUT THAT ABOUT IT.

Great dealership!! Very responsive and friendly. Always on top of their game for everyone. Very happy.

I love this car; has everything I want in an up scale cross over. The sales staff was great & the car met everything I asked for. Great dealer support

This was the easiest experience I have ever had getting a car. Alex was very welcoming and friendly. He went to great lengths to make us feel comfortable and answered all of our questions and several that I never thought to ask. I will recommend The Car House to my friends and family. Thank you so much.

Had the car for 4 years. I have 147K miles on the car and as long as you keep up with oil change and other fluids then you can expect reliability. Keep in mind things like belts, plugs, coils and filters. Too many people dont tae proper care of their cars then complain when reliability is horrible. Also skip the dealer once warranty expires. Find good Japanese Auto specialty shop and go there. The 3.5 and 3.7 engines are common and anyone who is familiar can perform maintenance on these easily and any repairs are not difficult. It eats up gas easily during city driving and its PREMIUM only , but if that bothers you then you may not have enough to tend to maintenance and should consider a cheaper vehicle. Overall the looks are great. The interior has enough tech stuff to be functional, but not to the extent to be annoying. I also have a 2019 S550 and too many electronics and it is very annoying particularly at night. The Infiniti has enough for function without overdoing it. Comfortable, luxury sport crossover that really defined the segment. Wish they would revamp the FX/QX70.

Had several sales people contact me. Everything was good. They sold car before I was able to get to it. Was my fault.

My wife had a 2008 with 285,000 miles and wouldn't consider any other car. Now she has the 2015 and I'm driving the 2008. Using the new one for out of town.

Love it!!! My salesman Ali Abdullah at Infiniti in Clarendon Hills. He was very patient, helpful, understanding with our needs. He made this experience exciting and comforting! Please ask for him, he will take care of you. Joe is amazing as well!

This car has a nice interior. The three row seating is nice except the 3rd row is a little cramped concerning leg room. Great family car.

Payless auto wholesale is an excellent car dealership. I worked with Les Agboh who made sure I was happy before I left off his lot. I truly recommend payless auto wholesale. I give them five starts. Chantan Holmes

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...