Used INFINITI SUVs for sale near Cedar Springs, MI

Adam and Brandon are both extremely knowledgeable and courteous. They are the ultimate service professionals. They are always patient and kind when they are explaining the service requirements to me. I have been there twice for the required scheduled service maintenance, but each time, it is so easy and enjoyable to go there. I also sold one of my cars recently and they gave me a really good price. Everyone that I have dealt with in this dealership is super kind and friendly.

I have a great experience every time I visit the facility. The service specialist are always courteous and professional. I appreciate that the look the part as well. The facility is clean and inviting and there’s always a beverage available. Excellent experience every time!!

I wrote a review for this car after I had recently purchased it. I have have had it for two years now and still believe it is one of my favorite vehicles I have ever purchased. So it has 18,000 miles and I have had no problems. Not a single issue and if I thought I had an issue it was because I didn’t read the manual and didn’t realize how to use set the many options in settings. Lol. The interior is really nice and comfortable, the ride is smooth and there is a SPORT drive setting I can use whenever I need to pass a truck or slow car. That mode really makes a difference but I drive in ECON mode mostly because I like to cruise and save fuel mileage. Nice to have choices.

The sales experience at this dealership was phenomenal! Moe & Sabriena moved through the process expeditiously and professionally. The transaction was also smooth and hassle free!

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

Easy to work with, professional and courteous. The transaction just feels good. Ha and Sabreina are awesome. I highly recommend this dealership and Ha as a sales executive.

This SUV is incredible. It's very quick, quiet, and it's extremely comfortable. Combine that with the best looking exterior in its class and the fact that it's 10x better than the previous model and it's a winner.

I brought my vehicle into Infiniti of Grand Rapids last week for the 10,000-mile service and was very pleased with the work done by Yomani and his service team. They got my car in quickly and updated me on the status throughout the day. The team completed the maintenance inspection and all recommended maintenance in a timely manner. They changed the oil and filter, flushed the brake fluid, checked the tire pressure and condition, and inspected the brakes. My vehicle runs great after the service and I appreciate the professional and friendly experience from the Infiniti of Grand Rapids staff. Yomani and his technicians do quality work and I would not hesitate to recommend them to friends and family needing service or maintenance on their vehicles.

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

Comfort, power, space, looks - the Infiniti GX80 has it all for my family. We needed space and we got it. Infiniti added style and comfort. I'm very happy with this vehicle - both on the highway and around town.

Just purchased our second vehicle in three years from Serra. They are always very helpful, I've never felt pressured, and no one could beat the deal they offered us. And a huge selection of vehicles. If you are looking for a Honda, this is the place to go.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

James was great at getting me into the truck I wanted. Told me about vehicle and let me take it out for test drive. Friendly but not pushy. Was able to work out a trade for my old car. Would highly recommend!

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

We have either owned or driven every 3 row suv out there. We have a 22 Pathfinder as well is great too. We picked the qx over a yukon a caddilac xt6,jeep overland and a wagoneer series 2 if you drive one i bet you will too.

I've had my 2022 QX60 Autograph (my 8th Infiniti) for approximately 600 miles, with a 70-mile daily commute, split evenly between highway and country roads. From the moment the Monograph was revealed, I know this was my next car. The wait was long but worth it. Unlike the targeted buyers, I use my cars for both commuting and hauling, and very rarely have the rear seats up. The cargo volume is an important reason for getting the QX60. (My wife drives the QX50.) Everything from Style to Performance are 5-star. With gas prices at all-time highs, I've been averaging between 28 and 30 mpg in eco-mode - that's 45 on the country roads and 65-70 on 95! Never a fan of auto-off at stops, I've found it does add miles to the tank - the computer lets you know- and decreases total emissions. While the beautiful Autograph interior leather, materials, and paint is a subjective taste, the Vision Package, IMO, is an amazing necessity. Once one uses the rear-view mirror camera and Head Up Display, it's hard to imagine driving a car without this package. To improve this vehicle, I can offer two suggestions to NISSAN: 1) offer an option to increase the lane change turn clicks (Hyundai Palisade) and volume, and 2) allow the power side view mirrors to retract when parked and locked, something available in their QX50 - an obvious and goofy oversight. Finally, the most important reason I keep coming back to INFINITI is dependability and safety. Add everything else and the 2022 QX60 comes away a stunning winner.

Jack and the staff at GR were very helpful from start to finish. I was leary buying a car online but in the end I was stoked by the whole experience. Thanks!

Very nice truck. Only thing missing is massage seats and better fuel mileage with Premium fuel. Otherwise, I love it as it is still makes heads turn.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

Infiniti has always delivered in the exterior design department for their models, with the QX60 in dire need of a redesign and the concept Monograph QX60, I knew the vehicle would look great for the exterior. But where they really “WOW’d” me was the overall package of the vehicle. New for the QX60 is a 9speed auto, and a departure from the dual screen layout for the entertainment system. In addition we get a fully digital 12” instrument cluster, 10.8” HUD. Really bringing the QX60 up to where Infinitis standards should had been. Also adding to the small but valued features, we now get memory seating for the driver. All these new additions to the great build quality and high end materials finished throughout the vehicle, it’s certainly now a car I love to sit behind the wheel of. Talking about that, the 9 speed auto is such a huge improvement over the CVT, those shifts through the gears makes the QX60 feel like it’s not running out of breathe compared to the previous QX60s CVT droning. I am 6 ft 1 inch and my older kids are also my size. Yes Infiniti seems to be gearing the advertising to families with kids but this is not true in my case. We are an older family and we love this SUV especially the long trips. Infiniti really wants to take back its crown for the best selling luxury SUV, although it’s got tougher competition, it will only make Infiniti one step better than it was before.