While driving my car home from a nearby restaurant the big red Low Coolant light symbol appeared on my dash board. I called Jaguar Bluff City and told them that I needed to bring it in to get checked out, the gentleman in the service department told me I could drop it off but that they were backed up and it may take a couple days to get to it and they didn't have any loaner cars available.....so I kinda had no choice but to drop it off, dropped it off on May 17th, 2018, a Thursday, thinking I would be without my car for the entire weekend, but to my surprise, Friday afternoon, Dane, one of the Service Reps. called and said my car was ready, he said it was a sensor issue and that it was replaced...… needless to say, I was very pleased with the quick turnaround, was not looking forward to being without a vehicle and trying to schedule the use of my wife's vehicle when she was not using it...… so thanks Jaguar Bluff City, excellent job.
John Gilliard
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Great experience!
by jwerth from DealerRater.com
December 3, 2018
3.6 (3893 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
2019 Jaguar E-PACE R-Dynamic SE Review
Very pleased.
by Jan Pijpelink from Lindenwold, NJ
December 24, 2018
5
E-Pace for the spouse. Very nice design. Quality materials. Powerful engine. Great features. Very quiet. A head turner. The leather interior is beautiful. Great vehicle.
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