During my recent experience at Fort Lauderdale Jaguar I was dealing with
Peter Perzan and Crystal Madden. Both of them exemplify extraordinary customer service.
It is rare to find employees who’s jobs are often front and center having to confront complaints and problems. They are patient, kind, dedicated to their job and even go beyond the extra mile to ensure a positive experience.
Thank you Peter and Crystal!
James took me in on a Saturday afternoon with no advance notice, replaced a bad part and didn't overcharge. It doesn't get better than that. Thank you!
Best service for my Jaguar S type over my 15 years of ownership. Service manager, Diane Wiley was outstanding in all aspects and a pleasure to deal with and work done first rate and for a reasonable cost considering extent needed. My car was ready when promised and a Jaguar loaner was provided until completed. If I buy another Jaguar it will be from this dealer.
Have been doing business with Alpine Jaguar for 28 years. They always able to give the best deals, great customer service and impeccable auto maintenance. Would not even consider going to another dealership to lease my Jaguars.
Carm always does a great job whereas if he, Dianne and Bill were not there then for sure I would be going somewhere else for that beyond expectation of service experience.
The service representative was great. I was having scheduled maintenance and i appreciate how they take care of you while you wait but i was disappointed they did not vacuum or clean the interior of the vehicle even though they wash the exterior.
diane willey is always great and watches out for me, the car is purring like a kitty cat thanks to the mechanics, diane is the reason I comeback again and again... tyvm mike
This was my first time buying from a dealership and the folks at plaza made it a great experience! Shout out to Gary Hahn, Rich Grsyb and my sales associate Melinda Frischman. They all made everything so smooth and quick and helped me find the vehicle I was looking for. I will be doing more business with them in the future! A big thanks to everyone at Plaza Landrover for making me feel comfortable and confident thru the whole deal ;)
The Best Dealer & Customer Service Experience(s) Above All!!
by AP from DealerRater.com
December 3, 2018
4.9 (2076 reviews)
My wife and I flew into Orlando last on Friday night from Atlanta and drove to Tampa to purchase a vehicle from a dealer (Discovery Auto) in Tampa. The vehicle we had plan to purchase was not the vehicle we show online (the vehicle condition was horrible: front bumper not properly attached, hood misaligned...etc and the vehicle was dirty both inside and outside. My wife and I decided not to purchase the vehicle. I quickly went on my phone to research other cars in and outside the Tampa area. I found my car (2013 Mercedes E350 Coupe) on WildeCars.com. I called the Sales Manager, Greg Cox at Wilde Jaguar Sarasota. Greg send someone to pick my wife and I up from Tampa. Greg, Lisa Valle and Adrian Cristea made what was a bad experience from Discovery Auto into an amazing blessing for us in the purchased of an amazing 2013 Mercedes E350 Coupe with low miles. Not only did we purchase at an amazing price, Adrian also was able to get the lowest interest rate possible. After driving back from FL back to Atlanta, GA. I took the car to Mercedes Dealership in GA because the passenger airbag came on and no power to the 12 V socket. I called Wilde and told them about the issues. They immediately called the GA Mercedes Dealership and covered all the repair expenses (Although I clearly brought the car as is). This is the best dealership experience I have every had and their staff is world class. If you want to truly be taking care of and have the best sale experience of a life time because contact Wilde Jaguar Sarasota. Thank you Wilde Family!! You have a customer for life!!!! I will recommend everyone I know to Wilde Cars!!!!
I am please on how smooth and easy the transaction went, they have me the best deal and worked with me to accommodate all my requests. Ken was patient and professional to assist with all my needs. Everyone was very professional. I will def recommend to everyone I know!! Oh and by the way, my SUV is smoking Hot. Getting lots of compliments. Thank you Wilde Jaguar 💯👍🔝🏆
I have been buying and servicing vehicles from Wilde Jaguar-Land Rover of Sarasota for 13 years. They were great in 2005, and are even greater today - and coming from a retired new car dealer, and a consultant to the retail industry, that is saying a lot! Today they did an outstanding job of servicing my two-year-old car and made me a sweetheart of a deal on a 2018 Range Rover Sport. I cannot give enough kudos to my sales consultant and Internet Manager, Jordan Blaugh, the Pre-Owned Manager, Zach Blaugh, the service director, Shayne Gilley, and GM Dale Adang. I also must thank and congratulate Jim Kmetzsch, one of his last deals before he heads into retirement tomorrow. A dealership is as good as its people, and Mark Wilde has built a terrific team of talented and very-long tenured team members. That speaks volumes about the way the organization is operated. Wilde Jaguar-Land Rover is very deserving of being recognized at Dealer Rater's #1 dealer. Keep it up, and if you are considering purchasing a new or pre-owned vehicle - or servicing one - this is the place to come. BTW, I am saying this totally from a customer perspective as they are not one of my, or my company's clients. :) GG
Outstanding service, and the most Knowledgeable personal
by Ell from DealerRater.com
December 3, 2018
4.9 (2076 reviews)
Taga particular is one of many I???d like to thank for an amazing experience as a customer at this great dealership ! His attention, knowledge and honesty will bring absolute joy to buy a car . On the top of being a professional Taga will never let you leave dealership with out setting up your car with everything it has to offer. I Love my car!!! And I love WILDE Jaguar of Sarasota! Thank you Taga for your great work and finding for me the car I was looking for, and even better! 🎉
To Whom It May Concern: My wife and I were looking for a new car and having driven Mercedes for years, it was obvious that we would purchase another one. However, after visiting the car show here in Phoenix, we took a look at the Jaguar XF and talked to Chris, and it became clear that we were ready for a change. I started looking online and isolated a few 2017 Jaguar XF, with a specific one located in Sarasota at Wilde Jaguar. We called the dealership and Jordan Blaugh answered the phone. From the very beginning Jordan was very helpful, professional and able to answer all the questions we???ve had with accuracy and in a timely manner. Therefore we decided to make the purchase with Jordan. In two business day we received all the paperwork, we signed them and send them back the very next day, along with the wire transfer. Jordan put us in touch with Devance Spicer, a shipping company, and less than a week later; the car was delivered at my house in Scottsdale. Now this is what I call efficiency. Not only were Wilde Jaguar, and especially Jordan Blaugh very efficient, but they delivered a 10/10 job from the beginning to the end. I can also say the same thing from Devance Spicer, the driver was impeccable, completely checked the car at pick up, and no damage occurred during the transport. I can ONLY recommend both of them. Keep up the excellent work! I know this is a luxury car dealership but the customer service I have received has been nothing short of phenomenal. Marc-Anthony
WE have owned 23 Jaguars during the course of the last 26 years. AT WILDE, Since 2008 we have purchased 2-2004 xj's (in 08), 2-2008 xj's (in 2012 and 2013) and this year 1-F type new(lease) and yesterday a 2013 xjl. Our sales person is Taga Sikler ( knowledgeable and low key) and the sales manager is Zach Blaugh. In all of our Jaguar years these are two of the finest and honest humans we have been privileged to work with. Others at other dealerships were good, but these are A-1. WE ARE EXTREMELY HAPPY.
Fantastic dealer, great experience buying our 2019 Range Rover, Eric is awesome. Thanks Garret for your kindness we felt valued as a customer.Love the pickup and delivery you offer when buying from your dealership.
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