Dream Team = Sales, Eric Felder. Service, Steve. Finance, Tony. I have bought 3 cars from here in less than a year. Crazy...I know. Two certified pre-owned S60 and one new XC90. All my future car purchases will go through these fellas. I will not do business with anyone else. They work great together and they get the job done quick and efficiently. Any mistakes that occur they own up to them and handle immediately. Best car buying experience ever.
Concierge-level service! I was so impressed by Hamid (Sales Manager), Richard (Sales) & Jason (Finance). Leasing a vehicle here did not feel as if I was completing a typical car sale or lease transaction, it truly felt as if I had a team of advocates helping me. In addition, I was not there for hours which has been my past experience with dealerships (from Volkswagen to Mercedes to Range Rover). They had me in and out while still providing me with a clear understanding of the paperwork as well as the car. Before coming to Hornburg I attempted to do this deal with an auto broker and oh man, MISTAKE. Hamid and Richard not only came in lower on the monthly but also saved me the $800 broker fee. I'm a forever customer and most importantly found a team of car sales representatives that I can trust. Oh and I love my new Jaguar E-Pace.
I scraped the curb and broke my Valve stem. Roadside assistance came to my rescue and towed my car to Land Rover South Bay. This was a saturday at 3:00 PM or so and the dealership closes at 5. The replace the vale stem with sensor and checked everything out to be A-OK in one hour. Amazing! Jesse the service associate was extremely helpful in getting this done. His communication skills were off the hook!
Thanks, Land Rover - Range Rover South Bay!
The service department is absolutely fabulous! I work with Nate, who is amazing, but all the guys working there are excellent. Customer service it top notch and they will go out of their way to accommodate you. The complimentary wash and pick up/drop off are examples of how they go above and beyond. I've been to other service departments and this is #1 by far!!!
I have bought many land rovers and range rovers over the years. I always went to Hornberg because they were close to my home. I have had so many bad experiences there that I decided to try a new dealership.
I went to Land Rover of South Bay and my experience was fantastic. The sales people were helpful. There was no pressure and I believe they gave me a very fair deal.
Now I would never go any where else!
I recently had the 45K major maintenance done on my 2013 LR4. I enjoyed a zippy Evoque loaner while my vehicle was in the shop. I have been doing business with LR South Bay for more than a decade, and I would not trust having my Land Rovers serviced anywhere else. Service advisor Nathan Krafczyk and the mechanics there are awesome!
Our experience at Land Rover South Bay couldn't have been better. Buying a car always means spending hours at the dealership, and with a pregnant wife and 1 yr old twin boys, this can be a big challenge. The service at this dealership was unparalleled - making the experience very enjoyable and stress-free.
Mark Hanna was so helpful in helping me find the perfect car for my family and I. I had a little issue with getting a check for my trade in but over all I had a very great experience and would recommend this dealership very highly to anyone that would like to purchase or lease a Land Rover.
Work with Mark he is very low key, no pressure, and is a sales person that actually listens!
Wil was my guy and he was THE best! Everyone at Land Rover Southbay made my experience a great one. Wil was so patient with me, didn't rush me into a purchase and ultimately found the perfect car for me. The GMs, Linda and Aly were great as well.
I dealt with Liz Malone at South Bay Land Rover and I highly recommend her. Liz was extremely pleasant and very helpful. Found us exactly the car we wanted and the rest of the process was easy!
Higly recommend her if you are in the market.
Mark Hanna is the absolute best salesman never pushy, always responded to me right away, always helpful. We had a great experience and got exactly the car we wanted, thanks to Mark Hanna and the whole team at Land Rover South Bay.
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