Great sales team, service could be better. Received an ezpass violation in the mail for my car they had for the day. They took care of it but the Hassel to get it cleared up was ridiculous. Other thing for those buying an f pace, they but xxxx tires on them. Had to buy new tires after 12000 miles. Absolutely unacceptable for all the money you pay for the SUV.
Great car. User-friendly, utilitarian, yet luxury
by taabsom02 from Madison, NJ
January 2, 2019
Spacious, features plenty of amenities, upscale trim, reasonable price ($40k-$60k). Good performance and fuel economy. Overall, I highly recommend for those who value practicality at a premium.
We had a great experience with frank at star auto mall on Nazareth pike. Thank you frank for finding us the right vehicle for our needs. It was a pleasure working with you. We will definitely tell our families and friends to come see you if they need a vehicle. Thank you frank
Fantastic performance and sexy looks
by Stacey from Philadelphia
December 24, 2018
This car is fast, performs like a sports car and has the versitility if an SUV with stunning looks! Room for 5 and decent cargo space too!
I like this dealership. Although some staff was a little pushy and the posted details of the vehicle that I purchased were not 100% accurate (i.e. didn't have heated rear seats and backup camera as posted). I will say that the sales person (Walt) that I dealt with was very nice and I'm glad that I worked with him.
A Real Head Turner
by The Glaze from Spotswood, NJ
December 20, 2018
Great combination of an SUV with a lot of cargo space that drives and handles like a sports car. Too early to rate reliability, but it comes with a 5 year or 60000 mile Warranty so I'm not too concerned.
My husband and I had a wonderful experience with John Varghese in the purchase of our new vehicle. John was polite, patient, knowledgeable and made our overall process seamless.
One of the nicest SUV’s I ever owned
by Pjag from Lindenhurst NY
October 5, 2018
This car seemed to fit all my needs it has great lines and is a quality car. I bought the sport edition so it came with a lot of options. It is plenty powerful and the two tone interior is beautiful.i own it 10 months and only have 1000 miles on it s I can’t talk about reliability yet but it is a beautiful car and the dealership was great
Recently leased an f type r from John Lacy. Both John and Justin were very helpful in giving me a good deal and going through every step of the car. The only bad part was for me to pay additional coverage for the jaguar after i made it clear that there was a certain amount i wanted to pay. No big deal, but a forewarning could have helped out. Other than that, the car and dealership were flawless.
Great road car
by Sydney from Palm Beach Gardens, Fl
December 7, 2018
I've driven across the US three times in my F Pace diesel. I feel comfortable and safe at all times. Combined average mileage for this last 7335 mile trip was 37 mpg. The only thing I was required to do was fill tires with some air and top off the ad blue. Great car and will buy another one when the time comes. The 43000 miles I have on the car is still considered a new car for me.
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