Mr Collins, takes care of his customers like they are family
November 8, 2018
I have never received this great of service by anybody, at any dealership, EVER. Roy Collins is an empathetic service manager, and cared about all I was going through with the service of my Jaguar. I have family in the business else where and they agreed with me after telling them my story (oh, and I have a story!) that he has gone far and way out on a limb, and a long one.....to make me happy. They gave me a Jaguar F-Pace Premium SUV to drive as a loaner while my Jaguar was being serviced. I have to say, if I could afford any car on this lot I would buy one of these. I told Roy, this: That Jaguar F-Pace is the nicest vehicle I have ever driven in my entire life. And I am not lying. Not exaggerating, and telling it like it is. That vehicle is supremely awesome.I honestly do not want to give it back, just want to keep driving it, home that is!!... Thanks Roy for caring, and taking care of me.