November 5, 2018
Having had a sudden change occur in my life that made buying a new SUV a necessity, I started searching for a very specific model of Jeep Grand Cherokee. Being a former car salesman myself, I hate buying cars and have no patience for games. I found only 4 Jeeps in the state of Florida that matched what I wanted. After dealing with two other typical dealers who gave me the run around and tried bate and switch tactics with the price, I ended up contacting Debra at Jaguar Land Rover of Ft. Myers. I was a little leery of going to a boutique style car dealership, but everyone was polite, prompt, and courteous when I spoke with them. I drove two hours to the dealership, and had quite possibly the best car buying experience of my life. When I arrived, I was promptly greeted by Samantha, The Jeep was cleaned, prepped, and ready for me to test drive immediately. It was so clean, I honestly couldn't tell it was a pre-owned car. I noticed a small alignment issue with the Jeep on the test drive, which was immediately fixed prior to signing any paperwork! I even went on a second extended test drive at the insistence of the staff to ensure the alignment was to my satisfaction. That's unheard of in this industry. Negotiations were easy because there was no bait and switch tactics, the Jeep was already well priced, and I got a great offer for my trade (A beaten up 2003 Ford Expedition with 200K miles). Scott was very polite and professional during the process with absolutely none of the typical car dealership tactics. When it came time to discuss financing, Morgan was able to match my credit union's rate, and made the process easy and stress free. Overall, I'd happily recommend Jaguar Land Rover of Fort Myers to anyone looking to get either a new or practically new pre-owned car. Given the opportunity, I plan to purchase from them again.