Amazing courtesy and respect from a used car dealer. They honored a price I saw on the internet the day before, even thought the sticker was higher when I came in. Professional, polite, knowledgeable and a very efficient buying process. The used warranty they sell is outstanding and their no-document financing is second to none. I was just blown away on how great everything was.
Absolutely love my jeep!
by Hal_pmb from Wilmington NC
May 8, 2019
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
Picked up a used 2016 Mustang Convertible from these folks. Friendly, respectful, and not pushy at all. Worked out a deal with Jon and Eric that worked for my budget, and finished up the paperwork with Eddie in the business office. All good folks; would buy from them again and would also be happy send family and friends their way.
My very first car
by FrancesK from Forest park IL
May 4, 2019
This car met all my expectations. It has heated seats, steering wheel, it drives very smooth it also has heated seats back up cam and various modes such as sports mode, sand,and snow.
Great experience working with our sales associate Gary! He was so helpful throughout the whole process and showing me all the special features of my new vehicle! I am loving my new Jeep Cherokee!
Car with a classy look and feel
by Lizadoliddle from Hedgesville, WV
April 22, 2019
Car gets great gas milage and turns heads with the style and look. Has some great and different features than I have not had in the past. Since it was used and had some miles on it, all the new car bugs should be gone. From what I have read this Jeep Cherokee had some real issues. Glad that they are not mine or at least none as of yet.
Bought our first trailer a few weeks ago from Berkenkotter Motors. By far one of the easiest buying processes ever. After showing us a few models and listening to our wants/needs they helped us find the best fit for our lifestyle. Since we are first time trailer owners we have had many questions, concerns, and figuring out to do. Wade and Eddie have helped us every step of the way. From walking us through every button, valve and switch to even helping us de-winterize and turn on all our water valves. Couldn’t have asked for a better experience!
Love this car.
by SUV. Jeep from Shakopee
April 10, 2019
This car fits me so well. Everything in in a logical place & is easy to use. They thought everything out when they designed this suv.
Phil is an amazing service professional. He always provides an exceptional customer experience.
by Gearhead from Boston, MA
April 25, 2019
My Jeep was a real looker. Black on black. Very comfortable. Needed more options, especially a 6 instead of a 4. The 4 strained too much, and mileage was not good, as well as a buzz from the engine. I didn't keep the Jeep very long.
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
A great vehicle for our family of 4!
by New Jeep Owner from Danville, IL
April 22, 2019
I love the interior and exterior of my Jeep! The size is perfect for what I need. Plenty of space for my 2 children and groceries or camping gear in the back. I just wish it was better on gas.
I had a 13-year-old car to trade (very sad; love that car) and cash to spend on a new used car. Matthew was excellent to work with after searching online, finding one I thought would work, confirming its availability and then finally arranging an appointment and test drive. I felt listened to, understood and absolutely valued as someone important to him that day and the dealership overall. The whole transaction was smooth ??? and I wasn't the only one. It seemed to me that day that all of the sales people and customers were having good experiences. They must be doing something right! I would recommend Matt and Shortline without hesitation.
Sturdy vehicle that's not boxy
by AnJMom from Fords, NJ
May 5, 2019
Nice sized SUV with lots of amenities. Solid interior to stow all my stuff. Comfortable for the adult family of four. A great upgrade from my 200K ride. Looking forward to beach season.
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
by Jaynee from Bothell, WA
April 19, 2019
I like my Jeep Cherokee Laredo, but I wish I could afford another less practical model, I would get the Renegade with all the extra features.
Jake was fantastic! Excellent communication. He did what he said he would do, which is rare these days. The entire team was great, but if you’re going to buy a Jeep make sure you ask for Jake in sales!
So impressed with my Jeep!
by sminor from Rose Hill, VA
May 14, 2019
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
We had a good experience here. There was the typical wait time to get into finance which is normal. We got a great deal on the almost new Jeep (4600 miles on it) that we bought with their Black Friday internet price. Thank you for being so easy to work with!
Great looking car with great value
by Firstimejeep from Fort Lee
May 1, 2019
I love it. It is stylish and comfortable. The drive is very smooth. It is fully loaded and has many safety features which I feel helps me to be safe on the road.
My wife and I both liked the Outlander PHEV so much we both wanted one. We sent them and offer with prices for our existing car and what we would pay the PHEV. They called back a few days later excepting the offer and had all the paper work ready to go when we showed up. The transaction was smooth and deal was exactly what we had requested (first time as dealers typically try to pull a fast one lowering the car price with the trade in).
If they did a little renovation, it would be a fantastic dealership. It's beyond dated though. That's is the only down side.
Best of Both Worlds
by Starplatnium from Sumter, SC
April 24, 2019
The Jeep Cherokee is the best of both worlds for my wife and I. The ability to move stuff around and travel works great. The towing capacity is just enough for a small trailer for me to use to haul things around.
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