Very efficient assistance from the time we entered the office. Amy assisted in working out the financial arrangements and the car was very clean and is running good.
2016 Jeep Compass Sport Review
Best car
by Gaby from Streamwood IL
April 11, 2019
5
I have always liked a the brand Jeep and for it to be able to be my first car is amazing. I am in love with it
This is a review on our experience which spanned the course of about 3 weeks. We had to take the car in on emergency because the indicator emergency light came on, making OUR ONLY CAR, unfit to drive. To start, we were advised that we needed a new Prius battery. It would be costly and due to the age of the car and the extent of the work, they suggested we buy a new car. We were in shock. We worked with Jason M who actually sat down with us to go over the price, the repairs, the condition of the car etc. I had a lot of questions. He took a ton of time and was extremely patient With us. He answered all my questions, some of them more than once. Throughout the process- he also returned all my calls right away and stayed in excellent communication with us while we made the decision to keep our old car and spend the money to repair. As the repairs were being done and as the repairs were complete, he kept us informed each step of the way. It was a big deal. We really appreciated his personality and his sincerity in working with us on the most difficult decision we've had to make in a long time. Nelson who we spoke with in the sales department - who gave us Kelly blue book estimate, who stayed late to show us some used Prius vehicles, and basically again, stayed in excellent communication with us about our decision- is also someone I would like to compliment. He really went above and beyond and due to our situation, he did not pressure us but instead worked to see how we could make buying a car work for us. In the end, we let him know our decision and he honored it - because it was actually in our best interest to keep the car and not trade it in. After the repairs were complete, we did have a few further problems which had us come back to the service department. Mainly there was some confusion on the inspection report, which the service team actually provided free of cost with the extensive repairs we had done. At that time we worked with Martin and he really shined- he helped us to understand the problems with the car that were not indicated on the checklist for some reason, and helped to build our trust again. Further, when we got a different second opinion, he actually took the time to show us what the parts looked like and the mechanic/technician Rich (who worked on our car) told us first hand, what he saw and this matched with what the outside second opinion suggested, it became clear that the guy who gave us the second opinion (not Toyota) was just selling us parts we did not need. Rich and Marty both explained everything very clearly and even showed us on a car what they were talking about. We now have a new service dealership- though we don't anticipate there being any more problems. Soon, we will need a second car and we have 100% faith it will be another Prius! Thanks for keeping loyal customers, for going above and beyond and for making this experience right- and with such personal touch. It's nice to know who you can trust. Thanks to all. I have to also mention that we received a drop off from their FREE shuttle service and a pick up too- since we did not have a second car and no way to get to and from Concord. Everyone, we worked with was helpful, accommodating, friendly. So, to all of those who helped make a potentially devastating experience, a lasting positive one- we are forever grateful.
2016 Jeep Compass Sport Review
Love this car
by Teresa's Jeep from Bristol, Va 24201
March 28, 2019
5
Lots of room front and back seats. Even with my granddaughters car seats. Lots of room in the back for hauling stuff. Very smooth ride. It even has 4 years left on the warranty.
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
Now three words people….GO SEE REZAUL!!
So this is my 2nd beautiful Hyundai that I’ve bought from Hyundai in Pittsburg – and more specifically Rezaul Bashar. Now I am bias, and so I wouldn’t want to work with ANYONE other than Rezaul…and when you meet him you’ll understand why. He is fun, really funny, completely down to earth, very knowledgeable and puts no pressure on you what-so-ever…making the car buying process as easy as they come. When you can find exceptional and genuine customer service in the car dealership industry, stick with it. To me this is Rezaul in a nutshell. My first purchase was a beautiful 2017 Hyundai Elantra Limited and that transaction was just beyond smooth from A-Z. I loved every part of it – from the test driving, to finding out I had a spare tire, to signing. Now, I am the proud owner of a 2018 Hyundai Sonata Limited which I also absolutely adore. This car is the car for me! I couldn’t be happier with my recent purchase! Rezaul not only made the test driving enjoyable but also the process of elimination was pretty fun too- while Mike in finance made the financial aspect of this purchase really simple to understand and thus easy – both parts of this transaction went off without a hitch . Of course I am grateful and appreciative since it can be really stressful when it comes to buying a car. This is my 4th Hyundai that I’ve owned and at this rate it may be the only car brand I go with because it’s the one I trust. Thanks again to Rezaul and Mike for everything!!
2018 Jeep Compass Review
Love this car!
by Shelz from Lakeland, Fl
May 11, 2019
5
I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.
Just a simple 6,000 mile service visit at 42K miles on my Outback. Best to make an appointment particularly if you plan to wait for the work to be done. Included exterior car wash at no charge. Service Advisor delivered car at front door of dealership/waiting-area in less than an hour and went through results of multi-point check (Customer waiting area is beautiful and spacious with snacks and drinks). This is a 3 story facility with shop and write-up on first floor and Customer waiting area on third floor (street level) so could be a little inconvenient for people unable to climb stairs. The recent remodel included everything except the shop (a little surprising to me).
LanceM
2019 Jeep Compass Limited Review
I have never owned a new car
by Blondie2611 from Lebanon Pennsylvania
May 8, 2019
5
the car meet all my needs and is in excellent condition just wish it would be a different color i dont like white. it gets dirty to quick
The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.
I got a good deal on my Jeep which help me buy new Jeep ,experience was pretty nice , wasn't they're too long and kudos to mr. Gary the Jeep Bernal ! thank you sir ! We'll be back
2018 Jeep Compass Review
Like sofar
April 28, 2019
5
So fare we like the choice we made on the purchase of our 2018 Jeep Compass and the fetchers that it has we are enjoying.
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