INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 4, 2018
4.7 (1140 reviews)
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
Nice looking. I regularly receive compliments.
by Loves the Compass Jeep from Rowlett, TX
January 2, 2019
The Jeep Compass is a nice looking vehicle. It is a Smooth ride with Comfortable seating. It has a Wisely planned interior. The Perfect size for single or small family. Great mileage.
Glen was very helpful and got me a screaming deal, made sure I was well taken care of and treated me like family. Overall a great experience and would definitely recommend him to anyone looking to buy or just in the market.
by Jana from Roselle, NJ
January 28, 2019
This car meets my needs, is comfortable, has a beautiful design and awesome features; one of my favorites is engine stops once at a brake, in order to save on gas and polutants.
We went to this dealership to purchase a vehicle and by the next day they had located an auto we were interested in. Bryan Bauer was very helpful through the sales purchase to answer all questions, provide all information about the car, and make the process of the purchase much easier. Bryan's professional expertise and commitment for the customer is to be commended. After the purchase of our Sonata Bryan continued to follow up with us on our satisfaction with the auto , and work with us for some updates and optional equipment we were interested in. We are extremely satisfied with the efforts of Bryan and others from the sales and service departments. Great team cooperation made our purchase and service needs a benefit to us and with future auto purchase and service needs. We are very satisfied.
Sleek, sporty and affordable
by Jzepnick from Green Bay, WI
January 25, 2019
This compact SUV is sporty yet practical. Love the design and features that came with it. Drives great in snow and is very comfortable. Love the navigation system, back up camera and the remote start!
We had a great experience-they had the Pacifica that we were looking for and worked with us to get the price we wanted. We were very happy and drove away by noon with the car we wanted. Have already recommended 1 friend.
2018 Compass Trailhawk
by NoLie from Elkhart IN
January 29, 2019
Excellent in snow. Forget to turn it off because its so quiet and smooth. Ride and maneuverbility are excellent. Its like a sports car 4x4 and luxury car all in one
One week after my purchase of a 2018 Compass Trailhawk, my vehicle began leaking transmission fluid and spent 5 weeks in the shop. I made my first payment while driving a rental. My next vehicle will be a Toyota
Everyone at this dealership was amazing, and when I say everyone I mean I believe I met everyone when I was purchasing my new car. They all came to greet me at one point, asked if I needed anything and then the salesman took me to meet the service advisors, and parts employees before I left so I would be familiar with their names and faces in the future!!! Shaun was my exceptional sales person, I can't say enough good things about him, extremely knowledgeable and willing to help. Johnny in finance is a master at what he does!! He managed to get everything just as I needed it and was quick and efficient with the arrangement!!! If you are ever in the market for a new or used vehicle PLEASE give this dealership a try.
by shellz from Wakarusa, IN
November 16, 2018
I overall like my Jeep Compass. I went from a car to this vehicle. I am a bit disappointed in the layout of storage areas and tightness of cup holders. Only one place to plug in charging devices. I went from 2011 Sonata and feel like I lost some of the space, digital technology was better. I would think that in 2016 I would have better technology.
This was our 2nd truck purchase from bonham in the last 2 years. Rich was easy to work with. Excellent customer service and they worked to get me in my perfect truck. Only reason for not giving 5 stars is I would have preferred the DEF and diesel be filled up and air checked in the tires before leaving.
I drove a friends and fell in love immediately
by Carolb from Syracuse ny
December 20, 2018
The vehicle was very comfortable and drove so smoothly very easy to handle I love all the space it’s just what I may be looking for
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