Great Consumer Experience
December 3, 2018
Top notch dealer. Searched all over the US for the perfect RAV4. Found certified one at Anderson Toyota in AZ. I requested copies of all paperwork associated with the car and Megan produced them all with no hesitation. They were transparent. Everything checked out so I asked them to provide the missing cargo cover and net and they did. They have a shuttle service ( from Vegas or Phoenix) which is really a personal driver. We flew into Vegas for our spring break vacation. They sent our driver, John, to our hotel in Vegas and he took us on a sightseeing tour see Hoover Dam on our way to the dealership (our two girls were with us).
We arrived at the dealer and were handed of to Brittany to complete the transaction. To avoid paying AZ sales tax, we went to Needles CA to do an out of state sale. The entire process at the dealer took about 3.5 hours.
The only gripe I have is they gave the car to me with a little less than 1/2 a tank of gas. I asked if they could fill it for me and I was told that they only fill used cars if they are under 1/4 tank.
But they had real food items and drinks for the family.