I was searching for cars on the internet, and found many at Brenengen’s in Tomah. I called and said I was coming over. I met the salesperson Marty, and he spent hours with me looking at and trying out cars. I did not buy that day. I became ill and the car shopping was put on hold for a few months. Started searching again on internet. I called Marty, and we looked at and tried out a couple cars. I found my dream car, a Ford Escape. Marty was a special person who spent hours with me finding the car I wanted. He had the service Department have it all shined up for me when I got there. Then he spent more of his time showing me all of the new features. This guy is amazing. Ask for him. He will treat you like no one else. The dealership and all the people in accounting and every other dept are very friendly. As I said, go to Brenengen’s in Tomah Wi for your next car
I came in regarding a car that was on cars.com over the weekend. It wasnt available but the sales person that helped me was very nice, not pushy and seemed straight forward. I appreciated being treated with respect and consideration.
Great service with a smile, professionalism, courtesy and dedication to ensuring the customer is fully satisfied. Lastly, you began this survey would be three questions. You lied which is uncharacteristic of GM. Because of this I will probably not participate in future surveys.
This was the best experience I've ever had car shopping, I'm glad we took a 2 hour road trip to visit Gross Chevrolet! Jon took the time to answer all my questions, even had the car washed off after a recent snowstorm and brought in the shop to show it before a test drive. Amanda and Courtney took care of all the financing with zero issues, Paul handled the purchase agreement paperwork quickly and easily, and Steve took plenty of time to explain how to use/program the car's features and get OnStar/Sirius set up when I took delivery. Everyone did everything they said they would do and I felt that they appreciated my business -- a big thanks to all of you, I'll be sharing my experience with others!
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