Suresh arranged for a great 3-year lease deal on a Jeep Cherokee Limited. The process was transparent, quick and painless, which are rare qualities when it comes to car dealerships. Frank went over all of the closing paperwork, took his time to clearly explain the terms and fine print. He was super knowledgeable and will make sure that customers leave happy and satisfied. This is my second time leasing from this dealership. Their car service department has also been terrific over the years. Each time I have brought in my car for regular maintenance, service has always been efficient. I highly recommend this place together with Suresh and Frank.
Franco Lombardo is the best! After having an awful experience with Eastchester Chrysler Jeep, Franco came through when we needed him most. We had leased the car through Eastchester Chrysler Jeep and when it came time to return the car, Eastchester refused to take it. We couldn't even get them to schedule an appointment. They claimed that the banks weren't picking up the cars and that they weren't accepting any more. They wouldn't even return our calls...not even the manager. Other Jeep dealerships were baffled that a dealership wouldn't take the car back from a customer who leased from them. Out of desperation, I called White Plains Jeep and thankfully found Franco. He understood the situation and even though we didn't lease from White Plains Jeep, he made our problem his priority in finding a solution. 5 days later, I was able to bring the car in with no issues. Franco's level of customer service and professionalism is unparalleled to any dealer (not just Jeep) that I have ever experienced. White Plains Jeep - You have a loyal future customer :-) Thank you Franco for everything.
Lena introduced the car buying process to me, and made it extremely simple to do so. She taught me a lot of brand new things about buying a new car. Glad she took the time to help me out and explain this whole new process to me. I could not be any more satisfied with my new Edge I leased from her.
We bought a Jeep Patriot from them about 6 years ago. We came back to the same people to purchase a Durango this time. We had a great experience with Carl & Bill who helped get us into the perfect car.
Recently purchased my 2nd vehicle from Croton Auto through Carl and had an excellent experience just like my with my 1st purchase! He was able to find me the Jeep I was looking to upgrade towards very quickly and at a great deal too! Very much appreciate the hard work and care the dealership does!
Best move I ever made was go see Jay , when my lease was up , I was nervous about over mileage and they made it look so simple ! Most comfortable I ever felt going to dealership !!! 3 days later I drove home in my Durango !!! Still speechless today ! Your crazy not to give Jay a chance to make something happen for you !! Not only am I his customer for as long as he???s selling cars , he???s now a friend of the family Then there???s Vinny , who went away out his way , to make this work for me !! Countless hours and he came through for me big time !!!! He cares not only about his job but he cares about what he does for you !!! Another friend that we added now to the family
Easiest new vehicle purchase I've ever experienced.
by connolly26 from DealerRater.com
November 28, 2018
This was my first time and Paramus Jeep and I can say that it will not be my last. As soon as I walked into the dealership I was greeted by Jay the sales manager and introduced to Jerome the salesman. Right away they explained all possibilities I had to keep me within my monthly payment limit. Numerous times throughout the process Jay stopped over to insure it was going smoothly. Jerome expedited the process knowing I had limited time to complete the purchase and I cannot be more happy about my new Jeep. I want to thank Jay and Jerome for making this the easiest vehicle purchase I've ever experienced!
am very happy with my car thank you to the salesman Eddie has cars who was so honest and very helpful oh I forgot to all the team working very hard to get my dream come true, only one thing when the few fixtures of the car will be done :) thank you and yes I will recommend to all my friend and colleagues.
Purchasing my car from this dealership was a very pleasurable experience. Special thanks to the salesman who assisted me, Folarin, for working tirelessly to make sure I got the best deal possible. Marcus and Jason also helped out and I am truly grateful. This dealership definitely exceeded my expectations.
Matt is a true gentleman. We walked in with a dream and Matt and the team at Garden City made it come true! We rolled out in no time flat with the exact Cherokee Limited that we wanted and payments lower than we expected! The service was above and beyond and we are over the top ecstatic about our new wheels!!
Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington did not disappoint. Anthony Mastroianna was the sales associate that assisted me from start to finish. His approach was warm and welcoming and at no time during the process did I feel pressured.
most pleasurable experience in all my years of car buying.
by JERRY C from DealerRater.com
December 3, 2018
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
Rick is always a pleasure to work with. 3 years later and he figured out what I wanted and made it happen. I always hate the dealership games but Rick helped us move quickly.
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